Systems Analyst

TEKsystems; United States; Hybrid; USD 72,000 - 90,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Paid time off

Job summary

TEKsystems is seeking a Systems Operations and Support professional for an on-site start in Troy, MI, with a transition to a hybrid model (2 days in office, 3 days remote). You will oversee real estate lending systems, BI analytics, and vendor integrations, ensuring data integrity and efficient operations.

The role focuses on system administration, process automation, reporting, and compliance support within a modern mortgage environment.

Qualifications

• 3+ years of Loan Origination Systems experience in Encompass, Empower, MeridianLink Mortgage, nCino, Blend Suite, or LendingPad.
• Experience supporting lending teams and understanding the lending lifecycle.
• Experience working in a bank/credit union or similar capacity.
• Must be able to pass a soft credit check.

Responsibilities

• Systems Operations and Support: Monitor real estate lending system performance, workflows, and data integrity to support day-to-day operations and a positive member experience.
• Lending System Administration and Configuration: Administer real estate lending systems, BI analytics, vendor interfaces, and security; support upgrades and end-user training.
• Reporting, Administration & Process Automation: Create and distribute recurring and ad-hoc reports; ensure data accuracy and reliability.
• Project Implementation and Compliance Support: Support corporate projects, document system changes, testing, and compliance monitoring.

Skills

Encompass

Systems analyst

Lending

Mortgage servicer

Education

Bachelor's degree

Associate's degree

Tools

Encompass

Empower

MeridianLink Mortgage

nCino

Blend Suite

LendingPad

VB.net

C#

FICS Mortgage Servicer

Symitar

MS Visio

MS Excel

SQL

Job description

Description

Direct Placement Position

On-site in Troy for the first 3 months. After that, 2 days in office and 3 days remote

Hours: Monday through Friday 8am to 5pm

Overview of Responsibilities

• Systems Operations and Support: Monitors real estate lending system performance, workflows, and data integrity to support efficient day-to-day operations and a positive member experience. Maintains system documentation, administrative procedures, and configuration settings. Supports implementation of approved system enhancements and process improvements. Stays current on industry advances, system administration guidelines, and regulatory requirements to support operational effectiveness and system stability. Identifies system issues, operational inefficiencies, and enhancement opportunities and escalates as appropriate.
• Lending System Administration and Configuration: Administers real estate lending systems, business intelligence analytics, third party vendors, and affiliated services to an efficient, scalable, and effective lending environment that supports a modern digital mortgage experience. Administer user profiles, security permissions, business rules, workflow progression, regulatory compliance updates, document generation libraries, custom loan documents, and eFolder settings. Monitor vendor integrations and interfaces to ensure proper functionality and coordinates issue resolution with vendors, IT, and business partners. Supports system upgrades, releases, testing, deployment activities, and end user training by preparing documentation, executing test plans, and validating system functionality.
• Reporting, Administration & Process Automation: Creates, maintains, and distributes recurring and ad-hoc reports that support business needs, decision making, and operational efficiency. Monitors reporting accuracy, data integrity, system-generated outputs to ensure reliability of information. Maintains scheduled reporting processes and support automation activities within real estate lending systems. Assists business stakeholders with reporting request, data validation, and troubleshooting related reporting issues.
• Project Implementation and Compliance Support: Supports corporate projects involving real estate lending systems, system enhancements, and operational process improvements. Assists with gathering business needs, documenting system requirements, executing test plans, and supporting implementation activities. Maintains documentation related to system changes, configurations, and procedures. Supports compliance with applicable regulations, internal controls, and organizational standards by monitoring system activities, identifying potential issues, and escalating potential risks or concerns to appropriate stakeholders. Assists with user acceptance testing, issue resolution, and post-implementation support activities.

Skills

encompass, systems analyst, lending, mortgage servicer, bachelors degree

Top Skills Details

encompass,systems analyst,lending,mortgage servicer

Additional Skills & Qualifications

MUST HAVE:

• 3+ years of Loan Origination Systems experience in Encompass, Empower, MeridianLink Mortgage, nCino, Blend Suite, or LendingPad
• experience supporting lending teams and understanding the lending lifecycle
• experience working in a bank/credit union or similar capacity
• MUST be able to pass a soft credit check!

NICE TO HAVE:

• vb.net programming experience is very helpful
• encompass certification
• associate's or bachelor's degree in business or computer science is preferred
• Experience using Encompass and its interfaces, VB.net, C#, FICS Mortgage Servicer, Symitar, MS Visio, MS Excel, or SQL preferred.
• Strong knowledge of Encompass functionality and ability to coach end-users on how to utilize it effectively. Experience in configuration of all areas of Encompass settings including personas, user groups, eFolder, loan templates, reports, input form builder and all types of business rules. Strong understanding of loan lifecycle.

Experience Level

Intermediate Level

Job Type & Location

This is a Permanent position based out of Troy, MI.

Pay and Benefits

The pay range for this position is $72000.00 - $90000.00/yr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

See benefit packageEligibility requirements apply to some benefits and may depend on your jobclassification and length of employment. Benefits are subject to change and may besubject to specific elections, plan, or program terms. If eligible, the benefitsavailable for this temporary role may include the following:Medical, dental & visionCritical Illness, Accident, and Hospital401(k) Retirement Plan Pre-tax and Roth post-tax contributions availableLife Insurance (Voluntary Life & AD&D for the employee and dependents)Short and long-term disabilityHealth Spending Account (HSA)Transportation benefitsEmployee Assistance ProgramTime Off/Leave (PTO, Vacation or Sick Leave)

Application Deadline

This position is anticipated to close on Nov 16, 2026.

Workplace Type

This is a hybrid position in Troy,MI.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.