Systems Analyst

Medallion Bank; Salt Lake City (UT); Hybrid; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401K with company match

PTO + holidays

Volunteer opportunities

Open door policy

Work life balance

Job summary

Medallion Bank, a Utah-based hybrid employer, seeks an IT Systems Analyst to analyze business and technical requirements, design and implement software applications and infrastructure, and support ongoing systems. The role emphasizes security, compliance, and collaboration with vendors.

You will work with Microsoft 365, Azure, and various enterprise systems, ensuring alignment with regulatory expectations and IT standards while contributing to modernization efforts.

Qualifications

• Translate business needs into technical specs, designs and plans.
• Analyze complex problems and create scalable technical requirements.
• Assist with infrastructure admin and deployment of new tech.
• Ensure security, compliance and business continuity in solutions.

Responsibilities

• Partner with stakeholders to design, implement and support technology and infrastructure.
• Translate business needs into technical specifications and project plans.
• Analyze problems and translate into functional/system requirements; propose practical solutions.
• Assist with configuration, administration of Microsoft 365 and Azure services.

Skills

Task prioritization

Project planning

Stakeholder communication

Analytical thinking

Customer service

Windows system administration

Networking basics

Regulatory compliance understanding

Problem solving

Education

Bachelor’s degree or equivalent work experience

Tools

Intune

SCCM

Job description

Please Note: This is a Utah-based hybrid position, which will require some regular in-office days each week. Additionally, employment with Medallion Bank is contingent on passing both a background check and maintaining a clean background.

Who we are:

At Medallion Bank we finance fun! We are an industrial loan bank that specializes in providing consumer loans for the purchase of recreational vehicles, boats, home improvement, and offering loan origination services to fintech partners. We work directly with thousands of dealers, contractors and financial service providers serving their customers throughout the United States. Medallion Bank is a small company with a big impact. We recognize our employees as our greatest asset and have a culture to prove it!

How You Will Support The Team:

Technical role responsible for analyzing business and technical requirements to deliver effective software applications and infrastructure. Participates in requirements gathering, systems design, and implementation projects, ensuring solutions meet business objectives, regulatory expectations, and IT standards. Provide support for existing systems and infrastructure and assist with implementation of new technologies.

What We Are Looking For:

• Partner with stakeholders to define, design, evaluate, implement, configure and support technology and business applications and infrastructure.
• Translate business needs into technical specifications, system designs, and project plans.
• Analyze complex business problems and translate them into functional and technical system requirements as well as recommend practical and scalable solutions.
• Assist with implementation, configuration, and administration of infrastructure and productivity platforms, including Microsoft 365 and Azure services.
• Collaborate with vendors and third parties on solution delivery and ongoing support.
• Ensure systems and solutions incorporate security, compliance, and business continuity requirements.
• Participate in system architecture, workflow, and information flow studies to recommend improvements.
• Assist with diagnosis and troubleshooting of reported problems with various applications used by the organization.
• Perform other duties as assigned.

You would be a GREAT fit with these skills:

• Ability to effectively prioritize multiple tasks, priorities, projects, and deadlines.
• Proven experience in planning, deploying and supporting technology and process initiatives.
• Ability to effectively interface with staff through senior management.
• Strong math aptitude, analytical skills, and detail orientation.
• Excellent customer service skills in a professional environment.
• Demonstrated systems administration skills for a Microsoft Windows environment.
• Working knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VPNs, firewalls).
• Familiarity with compliance/regulatory frameworks (GLBA, FFIEC, SOC exams).
• Experience with endpoint management tools (e.g., Intune, SCCM, or similar).

Preferred Level of Experience:

• 3+ years of professional experience in systems analysis, IT operations, or systems support and administration.
• Experience translating business requirements into technical specifications and implementing enterprise systems.
• Banking systems experience strongly preferred.
• Familiarity with GLBA and the FDIC exams process preferred.
• Bachelor’s degree or equivalent work experience preferred.
• Microsoft Azure/cloud & Office 365 administration experience.

What’s in it for YOU?

• Comprehensive benefits including medical, dental, vision, disability, and life insurance
• 401K with a company match
• PTO including 11 federal paid holidays off, vacation time and sick time
• Financial Wellness Program
• Volunteer Opportunities
• Awesome company culture and co-workers who love to work here!
• Work Life Balance – We don’t use that term lightly!
• Company Wide Open Door Policy