Systems Analyst

Compunnel, Inc.; Austin (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

A technology solutions provider in Austin is seeking an experienced Citrix Administrator to manage and optimize virtual desktop services using Citrix and Azure technologies. The ideal candidate will ensure security, reliability, and scalability while collaborating with internal teams to deliver an exceptional user experience. The role entails administering various components, maintaining Windows Server, and applying networking fundamentals.

Qualifications

• 7+ years of experience with Citrix Virtual Apps and Desktops or Azure Virtual Desktop.
• Ability to manage and optimize Citrix and Azure environments.
• Strong knowledge of TCP/IP, DNS, load balancing, and security.

Responsibilities

• Manage Citrix DaaS/CVAD and Azure Virtual Desktop components.
• Build, patch, and maintain Windows Server systems.
• Implement security and compliance standards across systems.

Skills

Citrix Virtual Apps and Desktops administration

Networking fundamentals

PowerShell proficiency

Monitoring and troubleshooting

Technical documentation

Tools

Citrix Director

Azure Monitor

PowerShell

Windows Server 2022

Job description

We are seeking an experienced Citrix Administrator to manage and optimize Citrix and Azure Virtual Desktop (AVD) environments, ensuring secure, reliable, and scalable virtual desktop services.

This role involves administering Citrix/AVD components, maintaining Windows Server systems, applying networking fundamentals, automating processes, and enforcing security and compliance standards.

The ideal candidate will collaborate with internal teams to deliver a seamless end‑user experience.

Key Responsibilities

• Citrix/AVD Administration: Manage Citrix DaaS/CVAD integrated with AVD, including host pools, session hosts, delivery groups, MCS/Autoscale, FSLogix profiles, app layering, Citrix Workspace/StoreFront/Cloud Connectors, Citrix Gateway, policy design, image lifecycle, and capacity planning.
• Windows Server Platform: Build, patch, and harden Windows Server (2022); manage AD, GPO, DNS, DHCP; automate tasks using PowerShell and configuration tools (MECM/Intune, ARM/Bicep/Terraform basics).
• Networking & Security: Apply TCP/IP fundamentals, DNS, load balancing, and ACLs at multiple layers; create and maintain firewall rules for systems; implement least‑privilege connectivity.
• Monitoring & Operations: Use Citrix Director/Analytics, Azure Monitor/Log Analytics, and platform logs to track performance, optimize capacity, and troubleshoot issues; document SOPs.
• Governance & Compliance: Follow change, configuration, and security baselines; ensure patch compliance, backup/DR readiness, and vulnerability remediation.
• Customer Focus & Collaboration: Partner with application owners and service desks to triage user issues, publish applications, and deliver a consistent virtual desktop experience; participate in on‑call rotation for high‑priority incidents.

Required Qualifications

• 7+ years administering Citrix Virtual Apps and Desktops / Citrix DaaS and/or Azure Virtual Desktop.
• Strong knowledge of networking fundamentals: TCP/IP, subnets/VLANs, DNS, load balancing, ACLs, and firewall rule management.
• Proficiency in PowerShell and familiarity with Infrastructure as Code concepts.
• Experience monitoring and troubleshooting across Citrix/AVD, Windows Server, and network layers.
• Ability to write clear technical documentation and operate within change and incident management processes.
• 7+ years administering Windows Server in enterprise environments (AD, GPO, DNS/DHCP, file/print, patching/updates).

Preferred Qualifications

• 4+ years experience with Azure network security and public‑sector security frameworks (e.g., NIST 800‑53), CIS hardening benchmarks.
• Certifications such as Citrix CCA‑V / CCP‑V / CCE‑V, Microsoft AZ‑104, AZ‑140, ITIL Foundation, CompTIA Network+/Security+ (preferred).

Certifications

• Preferred: Citrix and Microsoft certifications as listed above.