Systems AdministratorSenior

Taleo; Fort Washington (MD); On-site; USD 120,000 - 130,000; Full time

Job summary

Taleo is seeking a Senior Systems Administrator to support the Secretary of the Air Force, Office of Competition (SAF/OCB) through IT systems administration for classified and cloud environments. The role emphasizes government security guidelines, change management, and high-priority issue resolution.

The candidate must have a minimum of ten years in related IT work, six years supporting a DoW component, and a DoD IAT Level II certification.

Qualifications

• Minimum of ten (10) years of related IT/sys admin work experience.
• Minimum of six (6) years experience in DoW component support.
• IAT Level II certification (DoD 8570.01-M).
• Strong verbal and written communications skills.
• Good customer service skills.

Responsibilities

• The Senior Systems Administrator supports SAF/OCB IT systems administration for classified, unclassified and cloud-based networks and related systems.
• Provide assistance in account management services and IT software support.
• Coordinate problem resolution and communicate upcoming upgrades to users to avoid mission impact.
• Maintain physical configurations of IT systems and ensure end-to-end connectivity.
• Use government-provided Generative AI tools to accelerate tasks and recommend process improvements.

Skills

IAT Level II certified (DoD 8570.01-M)

Excellent verbal and written comms

Strong customer service orientation

Willingness to travel NCR travel

Education

MA/MS (or BA/BS plus 8 years of work experience, 4 related)

Job description

Location:

Ft Washington, MD, JBAB, NCR

Clearance:

Active Top-Secret clearance with SCI eligibilityrequired

Education:

MA/MS (or an BA/BS plus anadditional8 years of work experience, 4 of which must be work related)

Salary Range: $120 - 130k

Outcomes:

The successful candidate is expected to accomplish the following outcomes during the first year in the position:

• Formally track all tasks, to include assigned by, suspense, status, and comments on all assigned tasks through completion and be prepared to brief upon request.
• Develop digital continuity folders and files that include standard operating procedures, workflows and POC lists to accomplish all tasks.
• Create 2-3 products beyond the client’s requirements that positively impact the client to either increase efficiency, effectiveness, or innovation.
• Establish foundation in AI/ML skills and contribute to AI/ML operationalization and modernization goals and objectives.
• Master position tasks within 60 days and exceed requirements within 90 days.
• Use government provided Generative AI tools on a day-to-day basis to accelerate tasks, research, documentation, analysis, planning, reporting, and problem solving.
• Make recommendations on process improvements and practices that improve quality, speed and/or efficiency.

Responsibilities:

The Senior Systems Administrator supports Secretary of the Air Force, Office of Competition (SAF/OCB) providing IT systems administration in support of the overall work being performed under this task order. The below tasks are required to maintain the systems that support the classified system environments needed for the work under this task order.

Per PWS section 1.3.4.2 IT Systems Administration and Senior Systems Administration responsibilities include but are not limited to:

• Support classified, unclassified, and cloud-based networks and related systems, workstations, and associated software along with stand-alone systems, laptops, and various peripheral devices with analysis, design, and engineering support for expanding and/or upgrading capabilities/equipment.

• Support the Gemini IT Team Lead in execution of all tasks and requests for data,demonstrateunity of effort in support of the client, and fill in for the Gemini IT Team Lead on occasion.

• Provide assistancein account management services.

• Provide support for IT software (all software will be Government provided):

• Install and maintain software upgrades/modifications.

• Install/test/maintain new software procedures by IT systems.

• Conduct tests of all new releases and modifications and complete/update all documentation affected by required changes.

• Ensure upgrades/modifications of IT software are stable and backup is maintained.

• Perform computer/network hardware troubleshooting; and, whenappropriateand economicallyfeasible, perform computer/network hardware repairs.

• Provide technical support for IT systems:

• Control and manage IT connections in accordance with Information System Security Officer (ISSO) and other Government guidelines. Coordinate the resolution of problems. Control, manage, and troubleshoot IT systems and conduct logical operating system fault monitoring.

• Coordinate the resolution of problems. Provide official communication to users prior to upgrades/modifications to IT systems/software to ensure no impact to the CDM mission.

• Control, manage, and troubleshoot IT systems and conduct logical operating system fault monitoring.

• Backup/restore IT systems and perform reconfiguration and diagnostics/remedial action and ensure end-to-end physical connectivity.

• Provide management of current physical configurations of IT systems.

• Maintain IT systems operations.

• Monitor applications/system software and hardware operations.

• Conduct routine high-priority systems problem identification and high-priority corrective actions

• Provide telecommunications support required to provide interface between internal and external IT systems.

• Interface with the Non-classified Internet Protocol (NIPRNET), Secret Internet Protocol Router Network (SIPRNET), Joint Worldwide Intelligence Communications System (JWICS), Defense Messaging System, and other networks, as required.

• Provide telecommunications support in accordance with all applicable Government security guidelines.

• Assist the Government IT Office by providing engineering, technical, and management consultant support for CDM requirements.

• Provide technical assistance to the Information System Security Manager (ISSM) and ISSO roles for classified, unclassified, and cloud-based networks and related systems, workstations, and associated software applications.

• Execute the CDM Configuration Management (CM) program:

• Identify and document the functional and physical characteristics of CDM IT systems and changes.

• Evaluate/identify CM programs/items.

• Maintain status accounting records and reports.

• Participate in system configuration development and maintenance review.

• Develop, document and maintain operational procedures for all IT related processes.

• Use government provided Generative AI tools on a day-to-day basis to accelerate tasks, research, documentation, analysis, planning, reporting, and problem solving. Make recommendations on process improvements and practices that improve quality, speed and/or efficiency.

Qualifications:

The candidate must have the following qualifications:

• Minimum of ten (10) years of related work experience.

• Minimum of six (6) specific work-related experience in support of a DoW component.

• IAT Level II certified in accordance with DoD 8570.01-M. (CompTIA Security+ CE)

• Good verbal and written communications skills, able to communicate systems engineering and IT information to customers in easy-to-understand terms.

• Good customer service skills.

The following qualifications are desired:

• Knowledgeable and skilled in applying Generative AI.

• Experience with local partners, such as SOCOM and CENTCOM.

• Ability to work independently and as a member of a team.

• Knowledge of and familiarity with project management methods and tools.

Travel:

Vicinity travel within the NCR and occasional long-distance travel outside the NCR