Systems Administrator: Secure, Multi-Site IT Operations

Cultura HR LLC; West Palm Beach (FL); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health coverage

401(k) plan

FSA/HSA options

Paid time off

Job summary

Cultura HR LLC is seeking a Systems Administrator to support daily operations, security, and reliability of our technology infrastructure. You will manage servers, networks, endpoints, and core systems while collaborating with the helpdesk team and our managed infrastructure vendor.

The role requires hands-on Windows Server and cloud experience, strong network knowledge, and willingness to travel to partner sites.

Qualifications

• At least 3 years of experience in systems administration, network support, or a similar IT infrastructure role.
• Hands-on experience with Windows Server and cloud systems.
• Strong knowledge of TCP/IP, DNS, DHCP, and network troubleshooting.
• Experience performing routine system patching, access administration, backups, and basic security monitoring.
• Ability to follow established security and compliance procedures and lift incidents promptly to the Director, IT Operations.
• Ability to prioritize support tickets, maintenance tasks, and assigned projects.
• Strong documentation and communication skills.
• Must be able to pass a Level 2 background check.

Responsibilities

• Maintain and troubleshoot servers, network infrastructure, endpoints, and core systems across company and partner agency locations.
• Travel to partner agency locations as required to support projects, troubleshoot, and resolve issues on site.
• Perform and verify routine backups, monitor system health, and assist with disaster recovery testing and preparation.
• Provide Tier 2 technical support and assist with more complex Tier 3 issues in coordination with the Director, IT Operations and managed infrastructure vendor.
• Maintain accurate system configurations, inventory records, and standard operating procedures.
• Perform routine security monitoring, system patching, and user access administration according to established policies and procedures.
• Identify and report potential security issues, follow incident response procedures, and lift incidents promptly to the Director, IT Operations.
• Work with the Director, IT Operations and organization’s managed infrastructure vendor to troubleshoot complex infrastructure or security issues and implement approved improvements.
• Collaborate with Helpdesk Analysts to resolve escalated issues and share technical knowledge and documentation.
• Assist the Director, IT Operations with infrastructure upgrades, system improvements, and other assigned IT projects.

Skills

Windows Server

Cloud systems

Network troubleshooting

Documentation

Security monitoring

Backups

Disaster recovery

Tools

Fortinet security hardware

Job description

Cultura HR LLC is seeking a Systems Administrator to support daily operations, security, and reliability of our technology infrastructure. You will manage servers, networks, endpoints, and core systems while collaborating with the helpdesk team and our managed infrastructure vendor.

The role requires hands-on Windows Server and cloud experience, strong network knowledge, and willingness to travel to partner sites.