Systems Administrator: Secure IT Infra & User Support

Banda Group International, LLC; Mesa (AZ); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Employee Stock Ownership Plan (ESOP)

Medical coverage – PPO/HDHP

Dental, Vision, Life, STD/LTD paid for

401(k) with match

PTO and holidays

Development reimbursement

Job summary

Banda Group International (BGI) is seeking an experienced Systems Administrator to maintain and improve our IT infrastructure. You will support day-to-day operations, manage user access, devices, and corporate systems in a fast-paced environment.

The ideal candidate has 3+ years in systems administration, strong Windows and Microsoft 365 skills, and a proactive mindset for reliability and security. On-site work is required to collaborate with our team and partners.

Qualifications

• 3+ years of experience in systems administration, IT support, or a related technical role.
• Strong working knowledge of Windows environments and Microsoft 365 administration.
• Experience managing user accounts, permissions, and endpoint devices.
• Understanding of networking fundamentals, security best practices, and troubleshooting methodologies.
• Strong problem-solving skills with the ability to work independently and manage competing priorities.
• Excellent customer service and communication skills.
• Reliable and able to work onsite as needed.

Responsibilities

• Administer, maintain, and support the organization’s IT systems, servers, networks, and business-critical applications.
• Provide technical support to employees, including troubleshooting hardware, software, connectivity, and access-related issues.
• Manage user accounts, permissions, group policies, email access, VPN access, MFA, and other identity and access functions.
• Set up, configure, deploy, and maintain laptops, desktops, mobile devices, printers, and peripherals.
• Support Microsoft 365 services, including Outlook, Teams, OneDrive, SharePoint, and related tools.
• Assist with onboarding and offboarding employees, including provisioning and deprovisioning accounts, devices, and system access.
• Monitor system performance, maintain backups, and support cybersecurity best practices across the environment.
• Help maintain IT documentation, including system configurations, procedures, troubleshooting guides, and asset records.
• Coordinate with external vendors, service providers, and IT partners as needed.
• Escalate or resolve advanced technical issues in a timely and professional manner.
• Recommend improvements to systems, processes, and overall IT operations.
• Perform other duties as assigned to support operational needs.

Skills

Windows environments

Microsoft 365 administration

User accounts & devices management

Networking fundamentals

Security best practices

Problem-solving

Customer service & communication

On-site work

Tools

Active Directory

Azure AD / Entra ID

Intune

VPNs

Endpoint security tools

Job description

Banda Group International (BGI) is seeking an experienced Systems Administrator to maintain and improve our IT infrastructure. You will support day-to-day operations, manage user access, devices, and corporate systems in a fast-paced environment.

The ideal candidate has 3+ years in systems administration, strong Windows and Microsoft 365 skills, and a proactive mindset for reliability and security. On-site work is required to collaborate with our team and partners.