Systems Administrator

BITHGROUP Technologies; Baltimore (MD); Hybrid; USD 95,000 - 130,000; Full time

Benefits offered by this job

Hybrid in Baltimore

Occasional after-hours availability

Job summary

BITHGROUP Technologies in Baltimore, MD seeks a Systems Administrator to manage and secure our IT environment across Microsoft 365, Azure, cloud, and on‑premises systems. This hands-on role reports to IT leadership and spans operations, security, and optimization.

The ideal candidate has 5+ years in systems administration, strong Azure/M365 experience, PowerShell scripting, and a proactive approach to continuous improvement and compliance.

Qualifications

• 5+ years of systems administration experience.
• Strong Azure and Microsoft 365 administration experience including Intune, Entra ID, and Exchange.
• Fluent with PowerShell and multiple OS (Windows, macOS, iOS, Android).
• Familiarity with Hyper-V environments and RHEL.
• Comfortable with scripting automation and light coding.

Responsibilities

• Lead the day-to-day administration of IT infrastructure including 365, Azure, cloud, and on‑prem systems.
• Oversee security, network, and backup/recovery operations.
• Install, configure, secure, update, document and monitor servers, firewalls, endpoints, cloud services, and infrastructure.
• Diagnose and resolve hardware, software, network, connectivity, and security issues.
• Document and maintain IT inventory, configurations, and SOPs.
• Collaborate with leadership to review processes and drive improvements.
• Support Helpdesk and technical end-user issues.
• Provide training to end-users and junior staff.

Skills

Azure administration

Microsoft 365 administration

PowerShell

Intune

Entra ID

Exchange

Hyper-V

RHEL

Scripting automation

Tools

Fortinet Firewalls

Blumira SIEM

Veeam

Mimecast

WordPress

Ubiquiti

Job description

Position Summary

The Systems Administrator serves as the primary technical resource in a small team environment for day-to-day operations and is responsible for the administration, security, maintenance, and continuous improvement of Bithgroup’s IT environment, including Microsoft 365, Azure, cloud, and on-premises infrastructure, endpoints, and core business systems, while ensuring availability, performance, and supportability across the organization.

This is a hands-on, high-ownership role that reports to the VP of Information Technology. The ideal candidate collaborates closely with IT leadership on priorities, process improvements, compliance, and long-term planning initiatives, aligning with evolving best practices.

Responsibilities:

• Lead the day-to-day administration of Bithgroup’s IT infrastructure, including Microsoft 365, Azure, cloud, and on-premises systems, networks, endpoints, and related platforms, with additional support provided to Managed Service clients as needed.


• Oversee security, network, and backup/recovery operations to ensure data availability and integrity.


• Install, configure, secure, update, document, and monitor servers, firewalls, endpoints, cloud services, and supporting infrastructure.


• Diagnose and resolve hardware, software, network, connectivity, and security issues.


• Document and maintain IT inventory, configurations, and SOPs.


• Collaborate with leadership to review internal processes and recommend improvements, new solutions, and workflow efficiencies.


• Support and effectively manage timely Helpdesk and technical support for end-users.


• Provide training and guidance to end-users and junior staff as needed.


• Contribute to SOC 2 compliance initiatives supporting audits, gathering evidence, and maintaining security controls.

Core Competencies:

• A curiosity-driven, adaptable problem solver who seeks ownership and an environment where they can learn, evolve, and have fun doing it.


• Strong security mindset and attention to operational risk.


• Demonstrated interest in automation, AI, and continuous improvement to streamline operations and improve outcomes.


• Excellent written and verbal communication skills.


• Commitment to excellent customer service.


• Proven ability to manage multiple priorities independently.

Required Qualifications:

• 5+ years of relevant systems administration experience.


• Strong background in Azure and Microsoft 365 administration, including Intune, Entra ID, and Exchange.


• Fluent with PowerShell and multiple OS: Windows, macOS, iOS, Android, etc.


• Familiarity with Hyper-V virtual environments and Red Hat Enterprise Linux (RHEL).


• Comfortable with scripting automation and light coding.


• Ability to independently manage recurring operational work and own tasks through to completion.

Preferred Qualifications:

• Familiarity with Red Hat Enterprise Linux (RHEL).


• Fortinet Firewalls


• Action1 (Patch Management)


• Blumira (SIEM)


• Veeam (backup and replication)


• Mimecast (email security)


• WordPress (website administration)


• Ubiquiti (Network Management)

Work Arrangement:

• Hybrid position requiring in-office availability in Baltimore City.


• Occasional after-hours availability for maintenance windows or incident response.