Systems Administrator - Norfolk, VA

Serco; Norfolk (VA); On-site; USD 64,000 - 100,000; Full time

Job summary

Serco Inc. is seeking a Systems Administrator to support the AT/FP NESS program in Norfolk, VA. The role involves lab and deployment work, installing and maintaining physical security systems, applying patches, and upgrading software in a vigilant DoD environment.

You will work with Windows and Unix/Linux systems, perform backups, and ensure system integrity while coordinating with a global team and security operations centers.

Qualifications

• Active DoD security clearance required.
• US citizenship.
• DoD IAT Level II compliant certification.
• Experience with Windows OS and Server administration.
• Experience patching and security hardening.
• Experience scripting and automating routine tasks.

Responsibilities

• Execute and assess technical changes in a production environment.
• Provide system administration support for Windows OS and Server.
• Install new software releases and system upgrades.
• Evaluate and install security patches and resolve software-related problems.
• Perform system backups and recovery.
• Maintain data files and monitors system configuration to ensure system and data integrity.
• Maintain the configuration baselines for the system.
• Compose step-by-step repeatable procedures.
• Coordinate with a worldwide team and with Security/Emergency operations centers.

Skills

Secret DoD Clearance

PowerShell scripting

Group Policy

VMware ESXi

Windows Server

Linux/Unix

Education

High School Diploma/GED + 8 years experience

Bachelor's Degree + 5 years experience

Job description

Position Description & Qualifications

Are you a Systems Administrator and looking for a place to make a difference every day? Serco is the place for you! Discover your place through this exciting opportunity supporting our Anti-Terrorism Force-Protection (AT/FP) Naval Electronic Surveillance Systems (NESS) program and the United States Navy in Norfolk, VA.

Our AT/FP NESS program provides life-cycle management, integration, acquisition, and technical support for vehicle gates, personnel turnstiles, and remote surveillance in support of anti-terrorism and the safety of our citizens/service-members.

Serco is seeking a Systems Administrator to support the lab and deployment, integrating and installing physical security systems including maintaining the systems with patches and upgrades.

In this role, you will:

• Execute and assess technical changes in a production environment
• Provide system administration support for Windows OS and Server
• Install new software releases and system upgrades.
• Evaluate and install security patches and resolves software related problems.
• Perform system backups and recovery.
• Maintain data files and monitors system configuration to ensure system and data integrity.
• Maintain the configuration baselines for the system
• Compose step by step repeatable procedures
• Work with a worldwide team, coordinates systems that integrate with Security and Emergency operations centers

To be successful in this role, you must have:

• An active Secret DoD Security Clearance
• US Citizenship
• DoD IAT Level II compliant certification
• High School Diploma/GED and 8 years of experience
• OR a Bachelors Degree with 5 years experience
• Working knowledge of scanning and patching within VMWare ESXi hypervisor
• Working knowledge of operating systems security features and settings (e.g. Windows, Unix, and/or Linux)
• Working knowledge of servers, software, networking equipment and infrastructure
• Experience writing scripts to automate routine tasks
• Experience troubleshooting network and system security administration
• Ability to travel up to 10%

Additional desired experience and skills:

• Experience with creating scripts within PowerShell
• Deep knowledge with Group Policy

Military Veterans and Spouses encouraged to apply.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of our end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer . If you require an accommodation with the application process please email: [e-mail] or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identity during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email [e-mail] .

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job‑related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.Benefits – Comprehensible benefits for full-time employees (part‑time employees receive a limited package tailored to their role):

• Medical, dental, and vision insurance
• Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
• 401(k) plan that includes employer matching funds
• Tuition reimbursement program
• Life insurance and disability coverage
• Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Employee Assistance Plan

To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us .

Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations.