Systems Administrator- Washington DC

Serco; Washington (District of Columbia); On-site; USD 95,000 - 145,000; Full time

Job summary

Serco is seeking a Systems Administrator in the NDW region to support AT/FP programs for the Navy. The role requires DoD Secret clearance, 4+ years’ experience, and expertise in Windows, Active Directory, and STIG compliance.

You will travel ~75%+, install and maintain systems, manage security controls, and provide IA/backup support across DoD networks. NDW-based with Navy Region Mid-Atlantic/Southeast sites; compensation aligns with DoD roles.

Qualifications

• DoD Secret Security clearance required or able to obtain.
• High School Diploma or GED and 4+ years of relevant experience.
• CompTIA Security+ (or higher DoD 8570 IAT Level II) certification.
• Strong understanding of Windows operating systems and Active Directory.
• Experience with GPO management and data backup solutions (Macrium Reflect).
• Experience with vulnerability remediation and STIG configurations for system hardening.
• Ability to create SOPs and document designs, requirements, tests, and technical reports.
• Familiarity with DoD networking and security accreditation requirements.
• Willingness to travel 75% or more; able to work at client sites with variable conditions.

Responsibilities

• Set up and maintain Windows systems, applications, and accounts; perform backups.
• Manage AD/Group Policy and data backup solutions.
• Apply security controls, STIGs, and vulnerability remediation.
• Follow security policies and support DoD-compliant operations.
• Provide lifecycle support for C4I systems and maintain documentation.
• Support projects at client sites with travel obligations (75%+).
• Collaborate across teams to resolve systems issues and produce SOPs.

Skills

Windows operating systems

Active Directory / GPO

Vulnerability remediation / STIG

DoD Secret Security clearance

Documentation / SOPs

Multitasking / cross-team support

Travel 75%+

Education

High School Diploma/GED

CompTIA Security+ or DoD 8570 IAT Level II

Tools

Macrium Reflect

Trellix HBSS

ACAS

SCAP

STIGs

eMASS

DoD RMF

Navy AT/FP systems

Job description

Position Description & Qualifications

Are you a Systems Administrator looking for a place to make an impact every day? Serco is the place for you! Join our team as a Systems Administrator in support of our Anti-Terrorism Force-Protection (AT/FP) program with the United States Navy.

The AT/FP Ashore Sustainment Program is executed by the CNIC PSS AT/FP Ashore Program Management Office (PMO), NAVFAC Expeditionary Warfare Center (EXWC), and CNIC Regional Program Managers (RPMs). The primary goal of the CNIC AT/FP Ashore Sustainment Program is to provide both preventive and corrective maintenance services to Navy installations as required to sustain AT/FP Ashore Program systems in accordance with their operational requirements.

This position is based in the Navy District Washington (NDW) region and will require 75% travel or more. Supported sites within the CONUS regions including Navy Region Mid-Atlantic and Southeast.

As the AT/FP GSC Systems Administrator II for the NDW Region, you will support the Commander Navy Installations Command (CNIC) Public Safety Systems (PSS) Ashore Programs and their mission is to design, procure, integrate, install, and sustain the systems/equipment hardware, associated firmware, and software required to provide the ability to protect mission-critical assets and personnel from natural disasters, acts of terrorism and other human-caused disasters.

This position is contingent upon your ability to maintain/transfer your Secret Security clearance.

In This Role, You Will

• Set up and maintain a system or specific components of a system to include but not limited to:
• Install, configure, and update hardware and software
• Establish and manage user accounts; oversee or conduct backup and recovery tasks
• Implement operational and technical security controls
• Adhere to organizational security policies and procedures
• Contribute to all phases of the development lifecycle
• Rely on experience and judgment to plan and accomplish goals
• Provide critical preventive and corrective maintenance, information assurance, asset management, technical systems updates, service call resolution, and configuration management for C4I systems worldwide
• Provide Operation and Maintenance support including:
• Patch management/testing
• STIG implementation and mitigation
• Information assurance/security
• Host Based Security/Anti-virus and data backup solutions
• Provide system administration and engineering support for Windows 10/11 and Windows Server 2016/2019/2022

To Be Successful In This Role, You Will Have

• This position is contingent upon your ability to maintain/transfer your DoD Secret Security clearance.
• A High School Diploma/GED and 4+ years of relevant experience.
• A CompTIA Security+ or higher DoD 8570 IAT Level II certification.
• Strong understanding of current Microsoft supported Windows operating systems.
• Experience in the administration of Window’s Active Directory domain management to include Group Policy Object management and data backup solutions such as Macrium Reflect.
• Must have experience with the implementation of vulnerability remediation and STIG configurations for system hardening.
• Ability to multitask and teach or assist others to resolve systems related issues.
• Ability to create Standard Operating Procedure documentation for designs and implementation strategies of new hardware and software deployments.
• Ability to produce system specifications, design requirements, test evaluation planning documents, and technical publications and reports.
• Familiarity with DoD networking and security accreditation requirements.
• Ability to support projects at client sites where working conditions may vary.
• Ability to travel as necessary (75% or more).

Additional Desired Experience And Skills

• Trellix (McAfee) HBSS (Endpoint Security), ACAS, SCAP, STIGs, VRAM, eMASS, and DoD RMF.
• Experience with Navy Anti‑Terrorism/Force Protection (AT/FP) systems preferred.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of our end‑customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time‑off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job‑related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long‑term incentive opportunities.

Benefits – Comprehensible benefits for full‑time employees (part‑time employees receive a limited package tailored to their role):

• Medical, dental, and vision insurance
• Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
• 401(k) plan that includes employer matching funds
• Tuition reimbursement program
• Life insurance and disability coverage
• Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Employee Assistance Plan

To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us.

Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans.

The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations.

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email [e-mail].

If you require an accommodation with the application process please email: [e-mail] or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

If an applicant has any concerns with job posting compliance, please send an email to [e-mail].