Systems Administrator - Newport, RI

Serco; New England (GA); On-site; USD 85,000 - 105,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid time off

Job summary

Serco is seeking a Systems Administrator to support the U.S. Navy NUWC division in Newport, Rhode Island. The role involves installing, configuring, and securing servers, managing accounts, backups, and recovery, and ensuring compliance with security policies.

Candidates should have DoD clearance and IAT Level 2 certification and be able to work on-site in Newport. You will contribute to a wide range of C4I systems worldwide, coordinate with teams, and maintain SOPs, system documentation, and

Qualifications

• Active DoD Secret Clearance required.
• U.S. Citizenship required.
• IAT Level 2 certification (Security+, A+, or Network+) required.
• Bachelor’s degree with 2+ years of related experience; an Associate’s degree with 3+ years deemed equivalent.
• 2 years of Windows Active Directory administration experience including GPO management; VMware ESXi; MS SQL and Oracle databases.

Responsibilities

• Set up, maintain, and secure systems per SOPs.
• Manage user accounts and access controls.
• Plan and verify data redundancy and disaster recovery.
• Install, update, and troubleshoot servers and software.
• Apply patches and monitor system performance and security.
• Provide O&M support including patch management and STIGs.

Skills

Active DoD clearance

US Citizenship

IAT Level 2 certification

Task switching & mentoring

SOP documentation

Windows Server administration

Oracle DB maintenance & DBA support

Education

Bachelor’s degree in related area

Associate’s degree + 3 years in lieu of Bachelor's

Tools

VMware ESXi

Microsoft SQL Server

Oracle databases

Windows OS

Active Directory

Group Policy

Job description

Position Description & Qualifications

Seeking a Systems Administrator who is engaging in high profile and challenging projects supporting the U.S. Navy. Serco has a great opportunity with the Naval Undersea Warfare Center (NUWC) Division for Autonomous Underwater Vehicles and associated lab for our customer in the Newport, Rhode Island area.

As the System Administrator, you will be responsible for setting up and maintaining a system or specific components of a system (e.g. installing, configuring, and updating hardware and software; establishing and managing user accounts; overseeing or conducting backup and recovery tasks; implementing operational and technical security controls; and adhering to organizational security policies and procedures).

Serco supports NUWC by providing technical oversight for the implementation, integration, testing, operational support, training, integrated logistics engineering, and sustainment within the U.S Navy platforms for submarines, surface ships, aircraft, and facilities ashore. The mission and activities include overall research, development, and design oversight of Navy protected Autonomous Underwater Vehicles and Torpedo Electronics Lab.

In This Role, You Will

• Conduct functional and connectivity testing to ensure continuing operability.
• Develop and document systems administration standard operating procedures (SOP).
• Maintain baseline system security according to organizational policies.
• Manage accounts, network rights, and access to systems and equipment.
• Plan, execute and verify data redundancy and system recovery procedures.
• Install, update, and troubleshoot systems/servers.
• Evaluate and install patches and resolve software related problems.
• Perform system backups and recovery.
• Comply with organization systems administration standard operating procedure.
• Implement and enforce local network usage policies and procedures.
• Manage system/server resources including performance, capacity, availability, serviceability, and recoverability.
• Monitor and maintain system/server configuration.
• Perform repairs on faulty system/server hardware.
• Troubleshoot hardware/software interface and interoperability problems.
• Maintain data files and monitor system configuration to ensure data integrity
• Provide critical preventive and corrective maintenance, information assurance, asset management, technical systems updates, service call resolution, and configuration management for C4I systems worldwide
• Design group policies and access control lists to ensure compatibility with organization standards, business rules, and needs.
• Provide ongoing optimization and problem-solving support.
• Check system hardware availability, functionality, integrity, and efficiency.
• Conduct periodic system maintenance including cleaning (both physically and electronically), disk checks, routing reboots, data dumps, and testing.
• Oversee installation, implementation, configuration, and support of system components.
• Diagnose faulty system/server hardware.
• Provide Operation and Maintenance support including patch management/testing, STIG implementation and mitigation, information assurance/security, anti-virus, and data backup solutions
• Provide system administration and engineering support for Windows Server 2008/2012/2016
• Provide Oracle maintenance and DBA support

To Be Successful In This Role, You Will Have

• An active or current DoD Secret Clearance.
• US Citzenship.
• A current IAT Level 2 (Security +, CompTIA A+, or Network +) certification.
• Bachelor’s Degree and 2 years of experience in a related area.
  • An Associate’s degree and 3 years of experience in a related area will be considered in lieu of a Bachelor’s Degree.
• 2 years of working experience in the administration of Window’s Active Directory infrastructure to include Group Policy Object management experience, VMware ESXi server, data base solutions to include Microsoft SQL and Oracle databases.
• 1 year of Oracle experience.
• A strong understanding of current Microsoft supported Windows operating systems.
• Ability to multi-task and teach or assist others to resolve Systems related issues.
• Ability to create Standard Operating Procedure documentation for designs and implementation strategies of new hardware and software deployments.
• Ability to produce system specifications, design requirements, test evaluation planning documents, and technical publications and reports.
• Ability to support project at client sites where working conditions may vary.
• Willingness to take ownership of problems and see thru to resolution.
• Experience with Windows 10, Windows Server 2012, Windows Server 2016, Windows Server 2019, Red Hat Enterprise Linux 6/7, Cisco IOS.

Additional Desired Experience And Skills

• Familiarity with DoD networking and security accreditation requirements is desired
• Experience with HBSS, eMASS, ACAS, SCAP, VRAM, DIACAP/RMF

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well‑being and work‑life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time‑off programs that support work‑life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job‑related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long‑term incentive opportunities.

• Medical, dental, and vision insurance
• Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
• 401(k) plan that includes employer matching funds
• Tuition reimbursement program
• Life insurance and disability coverage
• Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Employee Assistance Plan

To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us.

Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans.