Systems Administrator – NetSuite & E-commerce Integrations

firstPRO US; Reading (MA); On-site; USD 90,000 - 120,000; Full time

Job summary

firstPRO US is seeking a Systems Administrator to own and optimize our internal IT infrastructure. You will actively manage NetSuite, Celigo, Shopify, and our warehouse integrations while enhancing data security and process automation.

This hands-on role collaborates with Operations and Accounting, reporting to the technology lead. Responsibilities include maintaining system uptime, building scalable architectures, and enforcing IT controls with diligent documentation.

Qualifications

• 5-7 years experience in an IT systems role, with experience in an e-commerce environment.
• Strong knowledge of ERP systems especially NetSuite, with hands-on experience in integrations (Celigo), Shopify, third-party warehouse systems.
• Familiarity with data pipelines, automations, and process mapping.
• Understanding of system security architecture, including SSO and MFA.
• Ability to proactively identify inefficiencies and implement durable, scalable solutions.
• Strong documentation habits and communication skills.
• Comfortable managing multiple initiatives with limited oversight.
• Be in office 3x per week in North Reading, MA.

Responsibilities

• You’ll serve as the backbone of our internal technology infrastructure in a hands-on, collaborative role.
• Manage and maintain internal systems ecosystem including NetSuite, Celigo, Shopify, WMS, SPS Commerce, ensuring security and efficiency.
• Design, build, and optimize scalable system architectures for cross-departmental growth.
• Ensure uptime and performance of business-critical applications and SaaS platforms through monitoring and vendor management.
• Lead security initiatives around access, permissions, and data governance.
• Document processes to enable repeatability and audits.
• Act as a technical driver for NetSuite with operations and accounting teams.
• Maintain, troubleshoot, and optimize API integrations and connectors.
• Own system configuration, user setup, testing, and documentation across ERP platforms.
• Define and enforce IT controls, backup protocols, and cyber hygiene.
• Maintain patching schedules and cloud asset protection.
• Define best practices for data security, access control, and governance.

Skills

5-7 years experience in IT systems

Documentation & communication

Process mapping & automation

Problem solving & scalability

Multi-project oversight

Security awareness (SSO/MFA)

Tools

NetSuite

Celigo

Shopify

SPS Commerce (EDI)

Job description

firstPRO US is seeking a Systems Administrator to own and optimize our internal IT infrastructure. You will actively manage NetSuite, Celigo, Shopify, and our warehouse integrations while enhancing data security and process automation.

This hands-on role collaborates with Operations and Accounting, reporting to the technology lead. Responsibilities include maintaining system uptime, building scalable architectures, and enforcing IT controls with diligent documentation.