Systems Administrator — Multi-OS, Security & Helpdesk

Digitailor; Portland (OR); Presencial; USD 90.000 - 120.000; Jornada completa

Descripción de la vacante

BibleProject in Portland, OR is seeking a Systems Administrator to join our TechOps team. You will maintain and secure our mixed Windows, macOS, and Linux environments, manage servers, storage, networking, and security, and partner with staff to keep services available and performant.

You will triage and resolve internal issues, contribute to on-call rotations, document solutions, and propose automation to improve reliability.

Formación

• 3+ years in a Systems Administrator role.
• Hands-on experience administering macOS and Windows.
• Strong troubleshooting and documentation skills.
• Experience handling on-call rotations.
• Ability to explain technical topics to non-technical staff.
• Desire to support BibleProject mission.

Responsabilidades

• Partner with Security team to implement org-wide security measures.
• Coordinate with the team for on-site helpdesk coverage.
• Document solutions for repeat problems for others to resolve.
• Recommend improvements to our technology stack.
• Handle intake, triage, troubleshooting, escalation, and resolution for internal issues.
• Participate in on-call schedule and incident response.
• Onboard/offboard and endpoint lifecycle management.
• Administer Windows, macOS, and Linux systems.

Conocimientos

macOS administration

Windows administration

Troubleshooting

Help desk support

Documentation

On-call rotation

Communication

Herramientas

Jira/JSD

Zendesk

Jamf

MaaS360

Meraki

AWS

Google Cloud

Azure

Descripción del empleo

BibleProject in Portland, OR is seeking a Systems Administrator to join our TechOps team. You will maintain and secure our mixed Windows, macOS, and Linux environments, manage servers, storage, networking, and security, and partner with staff to keep services available and performant.

You will triage and resolve internal issues, contribute to on-call rotations, document solutions, and propose automation to improve reliability.