System Administrator

The 20 MSP; Portland (OR); Sur place; USD 65 000 - 80 000; Plein temps

Avantages offerts par ce poste

Medical, dental, vision

HSA/FSA options

401(k) with employer match

Certification reimbursement

Advancement opportunities

Culture of accountability and teamwork

Résumé du poste

The 20 LLC is a nationwide MSP and growth platform partnering with businesses and IT service providers to deliver world-class technology solutions and support. We are seeking a System Administrator who thrives on solving complex challenges and collaborating with teammates.

You will ensure our systems run smoothly, support internal teams and client environments, and contribute to an IT culture built on trust and excellence.

Qualifications

• Bachelor's or Associate degree in Computer Science, Information Technology, System Administration, or related field, or equivalent experience.
• 4–6 years of IT administration experience.
• IT certifications in Microsoft or related fields are a plus.
• Experience with virtualization (VMware/Hyper‑V) and networking familiarity.
• Experience with scripting and automation.
• Strong knowledge of security, data protection, and disaster recovery practices.

Responsabilités

• Maintain, configure, and operate computer systems, servers, workstations, and networking equipment.
• Install and upgrade computer components and software.
• Troubleshoot hardware and software issues with diagnostics and documentation.
• Provide documentation and technical specifications for IT infrastructure projects.
• Lead desktop and helpdesk support to resolve issues with minimal disruption.
• Travel onsite to client locations to provide hands-on technical support and implementations.

Connaissances

Active Directory

Azure AD

Microsoft 365 admin

Intune management

VMware

Hyper-V

Networking

Firewalls

Scripting & automation

Security best practices

Formation

Associate or Bachelor's degree in CS/IT/System Admin

Outils

IT Glue

Kaseya BMS

Kaseya VSA

Description du poste

The 20 LLC is a nationwide Managed Service Provider (MSP) and MSP growth platform that partners with both general businesses and IT service companies across the country to deliver world-class technology solutions and support. We are passionate about fostering a collaborative, innovative environment where our team members and clients can thrive.

We’re looking for a System Administrator who thrives on solving complex challenges while working side‑by‑side with talented teammates. In this role, you’ll ensure our systems run seamlessly, support both internal teams and client environments, and contribute to an IT culture built on trust, collaboration, and a shared drive for excellence. This position offers the opportunity to make a tangible impact through your expertise while working in an environment that values initiative, innovation, and teamwork.

Service Area: Portland, OR & Surrounding Metro Area

Responsibilities Include But Not Limited To

• Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, workstations and networking equipment.
• Install and upgrade computer components and software.
• Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues.
• Provide documentation and technical specifications to Project Team and Manager for planning/implementing of new or upgrades to IT infrastructure (hardware or software)
• Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions.
• Travel onsite to client locations as necessary to provide hands‑on technical support, troubleshoot issues, and implement solutions to ensure continuity of services.

Skills & Experience Required

• Support for Microsoft technologies, including Windows Servers (FSMO, DNS, DHCP, etc.)
• Active Directory and Azure AD
• Microsoft 365 administration, including Exchange, SharePoint, OneDrive, and Teams Online
• Intune management
• Virtualization technologies, including VMware and Hyper‑V
• Firewall management and troubleshooting
• Knowledge and experience with complex networking environments
• Deep understanding of Active Directory, Group Policy, and file sharing

Recommended Knowledge, Skills, And Competencies

• Experience with all modern operating systems
• Experience with documentation platforms such as IT Glue
• Experience with Kaseya BMS and VSA

Qualifications For System Administrator

• Associate or Bachelor's degree in Computer Science, Information Technology, System Administration, or a closely related field, or equivalent experience required
• 4-6 years of IT administration experience
• System administration and IT certifications in Microsoft, or other network related fields are a plus
• Working knowledge of virtualization, VMWare, Hyper‑V, or equivalent
• Strong knowledge of systems and networking software, hardware, and networking protocols
• Experience with scripting and automation tools
• A proven track record of developing and implementing IT strategy and plans
• Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols

Benefits

• Annual Salary range: $65,000 - $80,000
• Comprehensive benefits, including medical, dental, vision, supplemental coverage, plus HSA/FSA options
• Competitive 401(k) participation with up to 4% contribution match
• Certification reimbursement to support your continued development
• Meaningful opportunities for advancement within a growing organization
• A culture built on drive, accountability, collaboration, and excellence

Physical Demands

The physical demands below describe the essential job functions needed to complete this job.

• Consistent hand and finger dexterity necessary to operate computer equipment
• Consistently required to sit, stand, walk, talk, hear, and see
• Routine use of hands to type
• Occasional need to stoop, kneel, crouch, twist, crawl, reach, and stretch
• Consistent vision abilities required; close vision, depth perception, and ability to focus
• May require travel dependent on company needs.
• Occasional need to lift and/or move up to 30 pounds

The statements contained in this job description are intended to describe the general nature and level of work being performed by associates assigned to the job. They are not intended to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the individual(s) holding this position.