Systems Administrator, IT SecOps — Impactful User Support

Do it Best Corp.; Dallas (TX); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Full insurance

Paid time off

Profit sharing

Bonus opportunities

Retirement funding

Job summary

Do it Best Corp. in Fort Wayne, IN is seeking a Systems Administrator to provide end-user support, manage accounts, and configure devices while monitoring core systems.

You will troubleshoot issues, maintain software licenses for productivity apps, and assist with training and documentation to help staff work efficiently.

Relocation assistance is not available; local candidates are encouraged to apply as travel is minimal and most work is performed on site.

Qualifications

• Required: Tech courses / certifications / training, 1-3 yrs experience.
• Preferred: Associates degree and/or equivalent experience with technical troubleshooting.

Responsibilities

• Create, change, and delete user accounts per request.
• Provision/rebuild end point devices for end users in addition to peripherals and productivity software.
• Maintain software licenses for end user productivity applications.
• Provide technical support to doitbest staff.
• Provide other support per request from various constituencies. Investigate and troubleshoot issues.
• Assist with training of end users on proper use of equipment and productivity software.
• Assist with providing "how-to" documentation.
• Contribute to and maintain system standards.
• Administrative responsibilities in support of the telecommunications platform.
• Maintain accountability of all support work performed through a ticketing system.
• Assist with projects as needed (i.e. Market equipment preparation, In House training, etc).
• Maintain end user access to internal and external systems.

Skills

Complex problem solving

Critical thinking

Communication

Education

Tech courses / certifications / training

Associates degree or equivalent experience

Job description

Do it Best Corp. in Fort Wayne, IN is seeking a Systems Administrator to provide end-user support, manage accounts, and configure devices while monitoring core systems.

You will troubleshoot issues, maintain software licenses for productivity apps, and assist with training and documentation to help staff work efficiently.

Relocation assistance is not available; local candidates are encouraged to apply as travel is minimal and most work is performed on site.