Systems Administrator, Information Technology

Buchwald; Los Angeles (CA); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Paid vacation

Paid holidays

401(k) retirement plan

Job summary

Buchwald is seeking a skilled Systems Administrator, Information Technology to join our Los Angeles team. This full-time role maintains and optimizes IT systems, configures Jira/Atlassian/Confluence workflows, and ensures secure, reliable operations across Windows and Mac environments.

The role is based in our Los Angeles office, Monday through Friday, providing on-site IT support to employees. Requires 5+ years in IT administration and strong Jira/Confluence expertise.

Qualifications

• 5+ years of experience in IT systems administration or similar technical support role.
• Advanced knowledge of Windows and macOS deployment, configuration, and troubleshooting.
• Strong proficiency in Jira, Atlassian, and Confluence including workflow development and automation.
• Solid understanding of network administration (LAN/WAN, VPNs, firewalls, switches, routers).
• Experience managing Active Directory, Microsoft 365, and cloud-based systems (Azure, Google Workspace).
• Proficiency in system monitoring, data backup, and cybersecurity best practices.

Responsibilities

• Build, configure, and maintain Jira, Atlassian and Confluence workflows and automations.
• Support and maintain IT infrastructure, including servers, networks, and user systems.
• Provide on-site technical support for staff in the Los Angeles office; address hardware and software issues promptly.
• Set up and configure new workstations, laptops, printers, and peripherals.
• Administer user accounts, access rights, and security groups across systems.
• Assist with system updates, patches, and preventive maintenance for Windows and Mac environments.

Skills

IT systems admin

Windows/macOS

Jira/Confluence

Network administration

Active Directory

Microsoft 365 / cloud

Cybersecurity practices

Troubleshooting

End-user support

Documentation

Tools

Azure

Google Workspace

Job description

Systems Administrator, Information Technology

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description

Buchwald is seeking a skilled and motivated Systems Administrator, Information Technology to join our Los Angeles team. This full-time role will be responsible for maintaining and optimizing our IT systems, configuring Jira/Altassian/Confuence workflows,ensuring reliable performance, security, and support across both Windows and Mac environments.

This position is based in our Los Angeles office, Monday through Friday, and provides on-site IT support to employees.

General Responsibilities

• Build, configure, and maintain Jira, Altassianand Confluence workflows, automations and integrations
• Support and maintain all IT infrastructure, including servers, networks, and user systems
• Provide hands-on, on-site technical support for staff in the Los Angeles office, addressing hardware, software, and connectivity issues promptly
• Set up and configure new workstations, laptops, printers, and peripherals for employees
• Administer user accounts, access rights, and security groups across company systems
• Support with system updates, patches, and preventive maintenance for both Windows and Mac environments
• Monitor network performance, troubleshoot outages, and coordinate with vendors or external support when needed
• Ensure reliable operation of video conferencing systems, phone lines, and other office technologies
• Implement and maintain cybersecurity best practices, including antivirus management, firewalls, and access controls
• Manage IT asset inventory and maintain accurate records of equipment and software licenses
• Support onboarding and offboarding processes for employees, ensuring timely setup and removal of system access
• Collaborate with the IT team on infrastructure improvements, system migrations, and new technology rollouts
• Provide end-user training and create documentation for common technical procedures and policies

Position Requirements

Essential Qualifications

• 5+ years of experience in IT systems administration or a similar technical support role, preferably in a professional services environment
• Advanced knowledge of Windows and macOS operating systems, including deployment, configuration, and troubleshooting
• Strong proficiencyin Jira, Altassian and Confluence, including workflow development, administration, automation, and ongoing maintenance
• Strong understanding of network administration (LAN/WAN, VPNs, firewalls, switches, and routers)
• Experience managing Active Directory, Microsoft 365, and cloud-based systems (e.g., Azure, Google Workspace)
• Proficiency in system monitoring, data backup solutions, and cybersecurity best practices
• Demonstrated ability to handle complex technical issues with minimal supervision and provide timely resolutions
• Exceptional organizational, communication, and problem-solving skills
• High level of professionalism, discretion, and confidentiality when handling sensitive information
• Dependable, proactive, and committed to maintaining reliable IT operations and excellent end-user support

Compensation

• The base salary range for this position is $75,000 – $90,000, commensurate with experience, technical expertise, certifications, and other relevant factors.

Benefits

• The role is eligible for a comprehensive benefits package including:
  • Medical, Dental, and Vision insurance
  • Paid vacation time
  • Paid holidays
  • 401(k) retirement plan

Full-Time/Part-Time Full-Time

Exempt/Non-Exempt Exempt

Location Los Angeles, CA

This position is currently accepting applications.