Systems Administrator I: IT Ops, AD & Cloud

City of Clemson, SC

Clemson (SC)

On-site

USD 60,000 - 90,000

Full time

8 days ago

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Benefits offered by this job

Paid leave & holidays

Free medical care for employee and 26-

PEBA Retirement

401K and 457 options

Comprehensive Medical/Dental/Vision

Life Insurance

Health Savings Account

Medical Flexible Spending Plan

Job summary

City of Clemson, SC seeks a Systems Administrator/IT professional to support city computer systems, applications, and platforms under general supervision. Responsibilities include AD and Google Workspace administration, hardware provisioning, and cellular device setup for access to city resources.

The role involves diagnosing hardware/software issues, performing system maintenance, applying patches, and ensuring adherence to city policies.

Qualifications

Bachelor’s degree in MIS, Computer Engineering, or Computer Science; 4 years in systems and networks administration and 3 years of desktop support in a Microsoft environment.
Sound working knowledge of Windows Active Directory, Windows 11Pro, Office 2024 Pro, Microsoft Server 2019, 2022 TCP/IP, LDAP, POP, IMAP, DNS, DHCP, Google Workspace Enterprise, Google Voice VOIP, cellular and other Linux and Windows desktop and server applications.
Must possess a valid South Carolina driver’s license or be able to obtain one.

Responsibilities

Ensures systems hardware, operating systems, software systems, and procedures adhere to org policies.
Active Directory user account administration.
Google Workspace Enterprise user account administration.
Hardware maintenance, installation administration and configuration.
Setup and configure cellular devices for access to city email and wireless networks.
Provides technical assistance on City IT issues, services, programs, and/or computer hardware and software.
Responds to requests for technical assistance in person, by phone, or electronically.
Diagnoses and resolves technical hardware and software issues.
Researches questions and advises on actions.
Follows standard help desk procedures and logs interactions.
Redirects problems to appropriate resource(s) and escalates urgent issues.
Prepares activity reports and stays current with system changes.
Operates various equipment including PCs, VOIP, printers.
Creates, changes, and deletes user accounts.
Repairs and recovers from hardware or software failures; coordinates with impacted constituencies.
Applies OS patches and upgrades; configures services.
Maintain system standards and perform capacity planning.