Systems Administrator I

Hebrew SeniorLife; Boston (MA); Hybrid; USD 72,000 - 107,000; Full time

Job summary

Hebrew SeniorLife is seeking a Systems Administrator I to support Windows desktops, servers, and a virtualized environment in a health care research setting. You will serve as an escalation point for infrastructure issues from Helpdesk and maintain AD/VMware/Citrix environments.

The role requires 1–3 years of experience, a Bachelor's degree in Computer Science or related field, and preferred VMware/Citrix/Microsoft Exchange familiarity. Hybrid work is available in the Boston area.

Qualifications

• Bachelor’s degree in Computer Science or related field.
• Experience with Windows Server operating systems and Active Directory.
• 1–3 years of experience.

Responsibilities

• Install and administer Windows servers in a virtualized environment using VMware and Citrix.
• Apply, test, and release software updates/patches; configure servers, storage, and PCs.
• Rack and install server equipment.
• Provide technical support by responding to inquiries about errors, problems, or questions about software, hardware, systems and infrastructure.
• Monitor environmental systems (AC, Power, etc.) and notify appropriate parties when issues arise.
• Perform daily system monitoring, verify backups and logs, and ensure scheduled jobs are completed.
• Maintain data integrity, backups, restores and disaster recovery.
• Perform basic preventative maintenance.
• Participate on project teams.
• Maintain documentation of relevant processes and policies.
• Work with vendors on support issues.
• Participate in evaluations under management direction.
• Escalation point for Helpdesk and Applications on support issues.
• Escalate tickets to Systems Administrator II or higher as needed.
• Attend local user groups and conferences.
• Any other duties as called upon by manager.

Skills

Windows Server

Active Directory

Helpdesk escalation

Documentation

Project participation

Education

Bachelor's degree in Computer Science or related field

Tools

Citrix

VMware

Microsoft Exchange

Job description

Job Description:

Position Summary

The Systems Administrator I will be responsible for administration and support of Windows desktops, laptops, and virtual servers environment at HSL. This will include managing both hardware and software. On a daily basis, the Systems Administrator I will serve as an escalation point for infrastructure/server issues from Helpdesk.

Primary Technologies

Microsoft Windows Server operating systems, Active Directory, VMWare, Citrix, enterprise storage technologies.

Position Responsibilities

• The installation and administration of Windows based servers as well as a Virtualized environment using VMWare and Citrix.
• Implements, tests and releases software updates/patches. Installs, configures, and troubleshoots servers, storage, and PC’s.
• Rack and install server equipment.
• Provides technical support by responding to inquiries from others regarding errors, problems, or questions about software, hardware, systems and infrastructure.
• Monitor environmental systems (AC, Power, etc.) and notify appropriate parties when issues arise.
• Performs daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
• Maintain data integrity, backups, restores and disaster recovery.
• Perform basic preventative maintenance.
• Participate on project teams
• Maintains documentation of relevant process and applies policies
• Works with vendor on support issues
• Participates in evaluations under the direction of management
• Escalation point for Helpdesk and Applications on support issues.
• Escalates support tickets to Systems Administrator II or higher as needed.
• Attends local user groups and conferences
• Any other duties as called upon by manager.

Required

• Bachelor’s degree in Computer Science or related field.
• Experience with Windows Server operating systems and Active Directory
• 1-3 years of experience

Preferred

• Cisco certification
• Microsoft Server technologies certifications
• Experience in Health Care/ Research environment.
• Citrix
• Vmware
• Microsoft Exchange

V Physical Requirements

• Must be able to push/pull and lift 50 lbs
• Available during emergencies 7 x 24 on-call

Remote Type:

Hybrid

Salary Range:

$71,527.00 - $107,291.02