Systems Administrator I

Rochester Electronics, LLC; Newburyport (MA); On-site; USD 70,000 - 100,000; Full time

Job summary

Rochester Electronics, LLC is seeking a Systems Administrator to maintain a complex computing environment for worldwide use. This role requires diagnosing applications and system problems and communicating actions to the team for effective incident response.

Responsibilities include patching Windows Server OS, licenses, incident management, backup testing, security, monitoring, and documentation. Experience with VMware, AWS, MS SQL, and AD/Azure is expected along with strong communication.

Qualifications

• Associate degree in computer science or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.
• Minimum 2 years of prior information technology and systems or network administration experience
• Ability to troubleshoot and diagnose information technology issues.
• Experience with the existing technical environments (listed below).
• Maintains currency with evolving data center technologies.
• Strong communication skills.
• Strong knowledge of computer hardware and software.

Responsibilities

• Coordinate and implement Windows Server Operating System Patches.
• Manage hardware and software licenses and renewals.
• Facilitate and coordinate incident response resolution for elevated and priority helpdesk tickets.
• Performs, validates, and documents periodic tests of backup and disaster recovery solutions.
• Maintains the integrity, performance and security of all servers and systems.
• Monitors system and network performance. Develops metrics and alerts to ensure reliability and proactively support growth.
• Troubleshoots software, hardware, and internet issues as they arise.
• Provides advice and training to end-users, as needed.
• Maintains current knowledge of relevant technologies.
• Maintains system documentation and change management procedures.
• Monitors Domain and File Server security systems and Auditing tools.
• Assist Senior IT Operations staff as needed to meet company goals.
• Administration of AD and Azure accounts.
• Document and maintain a detailed disaster recovery plan and its testing results, as developed by senior IT Operations staff.
• Ensure that all networking equipment and OS configurations are up to date and backed up.
• Submit Purchase Orders as needed.
• Assist with System documentation and adherence to corporate responsibilities.

Skills

Troubleshooting

Communication

Hardware knowledge

Software knowledge

Windows/Linux

Education

Associate degree in computer science or related

Tools

VMware vSphere

AWS

MS SQL Server

AD/Azure

Job description

The Systems Administrator is responsible for maintaining a complex computing environment and applications for worldwide corporate use. This position requires the ability to rapidly diagnose applications and/or system problems and accurately communicate with team members to ensure the best course of action for incident response.

Responsibilities

• Coordinate and implement Windows Server Operating System Patches.
• Manage hardware and software licenses and renewals.
• Facilitate and coordinate incident response resolution for elevated and priority helpdesk tickets.
• Performs, validates, and documents periodic tests of backup and disaster recovery solutions.
• Maintains the integrity, performance and security of all servers and systems.
• Monitors system and network performance. Develops metrics and alerts to ensure reliability and proactively support growth.
• Troubleshoots software, hardware, and internet issues as they arise.
• Provides advice and training to end-users, as needed.
• Maintains current knowledge of relevant technologies.
• Maintains system documentation and change management procedures.
• Monitors Domain and File Server security systems and Auditing tools.
• Assist Senior IT Operations staff as needed to meet company goals.
• Administration of AD and Azure accounts.

Additional Duties and Responsibilities

• Document and maintain a detailed disaster recovery plan and its testing results, as developed by senior IT Operations staff.
• Ensure that all networking equipment and OS configurations are up to date and backed up.
• Submit Purchase Orders as needed.
• Assist with System documentation and adherence to corporate responsibilities.

Qualifications

• Associate degree in computer science or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.
• Minimum 2 years of prior information technology and systems or network administration experience
• Ability to troubleshoot and diagnose information technology issues.
• Experience with the existing technical environments (listed below).
• Maintains currency with evolving data center technologies.
• Strong communication skills.
• Strong knowledge of computer hardware and software.

Currently Technical Environment

• Microsoft Servers, Linux Servers.
• VMWare vSphere Virtual Data Center.
• Windows desktops and laptops, with some Apple MacBook’s
• Growing base of cloud servers: AWS
• MS SQL Databases