Systems Administrator

SPOC Automation; Trussville (AL); On-site; USD 65,000 - 90,000; Full time

Job summary

SPOC Automation, located at Corporate Office in Trussville, AL, seeks a Systems Administrator to manage Microsoft cloud and on-premises infrastructure. You will administer Entra ID, Intune, Microsoft 365, and Windows environments while delivering Level 1–2 support across the organization.

The role emphasizes secure identity management, device provisioning, and collaboration tooling support. A 3+ year background in IT and strong customer service are desired.

Qualifications

• 3+ years of Systems Administration experience.
• Strong Microsoft Azure experience and Entra ID administration.
• Intune and Microsoft 365 administration experience.
• Windows administration and end-user support skills.
• Excellent troubleshooting and customer service abilities.

Responsibilities

• Administer Microsoft Entra ID, Intune, and Microsoft 365.
• Configure Conditional Access policies and manage identities.
• Provide Level 1–2 technical support for users.
• Monitor system health, backups, and security.
• Assist with server, virtualization, and network tasks.
• Document processes and support ERP/IT projects.

Skills

Systems Administration

Troubleshooting

Customer service

Problem solving

End-user support

Education

Bachelors in IT / CS

Tools

Azure

Microsoft Entra ID

Microsoft Intune

Microsoft 365

Windows Server

SharePoint Online

Exchange Online

Teams Administration

PowerShell

Azure AD/CA

Backup solutions

Hyper-V/VMware

Job description

Job Location: Corporate Office - Trussville, AL 35173

Position Summary

SPOC Energy is seeking an experienced Systems Administrator to help manage and support our Microsoft cloud and on-premises infrastructure. This role will be responsible for administration, configuration, security, and support of our Microsoft Azure, Microsoft 365, Entra ID, Intune, and Windows environments while providing Level 1 and Level 2 technical support across the organization.

The ideal candidate enjoys solving technical problems, improving systems, and helping users succeed while maintaining a secure and reliable IT environment.

Primary Responsibilities

Microsoft Administration

• Administer Microsoft Entra ID.
• Manage Microsoft Intune.
• Administer Microsoft 365.
• Configure Conditional Access policies.
• Manage user lifecycle:
  • Onboarding
  • Offboarding
  • Permissions
  • Licensing
• Manage Azure resources and subscriptions.
• Maintain identity and access management.
• Support SharePoint Online, Teams, OneDrive, and Exchange Online.

Endpoint Management

• Windows administration.
• Device provisioning.
• Intune deployment.
• Patch management.
• Endpoint security.
• Group policy and configuration management.
• Windows Autopilot.
• Hardware lifecycle management.

User Support

• Provide Level 1 and Level 2 technical support.
• Resolve desktop and application issues.
• Support Microsoft Office applications.
• Support mobile devices.Support conference room technologies.
• Maintain documentation and knowledge base articles.
• Escalate complex issues appropriately.

Infrastructure Administration

• Monitor system health and availability.
• Assist with server administration.
• Assist with virtualization environments.
• Manage backups and recovery processes.
• Monitor system security.
• Assist with network troubleshooting.
• Support printers and peripheral devices.

Projects

• Participate in IT infrastructure projects.
• Assist with Microsoft technology deployments.
• Support ERP infrastructure requirements.
• Help improve automation and operational efficiency.
• Develop and maintain IT documentation.

Required Qualifications

• 3+ years of Systems Administration experience.
• Strong Microsoft Azure experience.
• Microsoft Entra ID administration.
• Microsoft Intune administration.
• Microsoft 365 administration.
• Windows administration.
• Experience supporting end users.
• Strong troubleshooting skills.
• Excellent customer service skills.

Preferred Qualifications

• Bachelor’s Degree in IT (Information Systems / Computer Science)

Experience with any of the following is highly desirable:

• Azure Virtual Machines
• Azure Networking
• Microsoft Defender
• PowerShell scripting
• Active Directory
• SharePoint Online
• Exchange Online
• Teams Administration
• Windows Autopilot
• Conditional Access
• Multi-Factor Authentication
• Microsoft Business Central
• Hyper-V or VMware
• Backup solutions
• Power Platform

Additional experience with:

• CAD software administration (Autodesk products preferred)
• Network administration (switches, firewalls, wireless)
• VPN technologies
• Manufacturing environments
• ERP environments

Desired Personal Attributes

• Excellent communicator
• Strong customer service mindset
• Highly organized
• Self-starter
• Team player
• Strong analytical thinking
• Security conscious
• Passion for continuous improvement

What Success Looks Like

• Stable Microsoft cloud environment
• Secure identity and device management
• High user satisfaction
• Fast issue resolution
• Well-documented systems
• Reliable infrastructure
• Continuous improvement of IT operations

AFFIRMATIVE ACTION / EQUAL OPPORTUNITY EMPLOYER

Please advise us of any reasonable accommodation you may need in completing our application process.