Systems Administrator

TurnPoint Technology; Seattle (WA); On-site; USD 70,000 - 90,000; Full time

Job summary

TurnPoint Technology is looking for a Systems Administrator in Seattle who has a passion for both people and technology. The ideal candidate will have at least 3 years of experience in support and consulting, with a strong focus on implementing IT infrastructure including virtualization and networking.

Responsibilities include client communication, project management, and ensuring security best practices. A reliable vehicle for travel and the ability to lift 50 pounds are required.

Qualifications

• 3+ years of experience in IT engineering, support, or consulting.
• Deep knowledge in Windows Server and Networking.
• Strong attention to detail and business acumen.

Responsibilities

• Provide regular updates to clients on projects.
• Respond to client issues within SLAs.
• Translate client requests into defined projects.

Skills

Windows Server

Networking

Microsoft Cloud/Server

Client Software

Server/Storage Hardware

Unified Communications

Education

High school or equivalent

Tools

Microsoft Office

PowerShell

Dell & HP Servers

Job description

Our company is a boutique IT services firm providing consulting and managed services to small and mid-sized businesses in the greater Seattle area. We are passionate about designing cutting-edge enterprise-grade infrastructure tailored to the unique business needs of every client. Founded in 2000, we are an established and growing business with a solid, loyal client base. Our clients engage us as partners in their growth and success. This role is unique in that you will work closely with customers, co-workers, and management to provide the best customer experience possible to our clients. Our employees maintain an energetic, fun, and collaborative team culture that distinguishes our firm within the IT services community.

Job Description

We are seeking a Systems Administrator who possesses a passion for people and technology with 3+ years’ experience in support, consulting, or a comparable field. You love driving implementations of IT infrastructure such as virtualization, enterprise hardware/software, networking, and cloud computing.

Responsibilities

• Communicate with clients to provide regular updates on projects.
• Work in our ticketing and project management system to respond to clients based within SLAs.
• Provide internal escalation support on client issues.
• Translate clients’ requests into clearly defined projects.
• Develop solutions tailored to solve clients’ issues.
• Implement highly-available server/networking/storage infrastructure.
• Audit and implement security best practices across a wide range of devices and services.
• Support backup and disaster recovery infrastructure.

Qualifications

Deep knowledge, direct experience, and/or ownership of:

Windows Server : Windows Server 2008+.
Windows Client : Windows 7+.

Networking : Internet connectivity, Wi‑Fi, VLANs, NAT, Firewalls, DHCP, DNS.

Microsoft Cloud/Server : Exchange, Office 365.

Client Software : Microsoft Office (Word, Excel, OneNote, Outlook, Lync/Skype4B).

Server/Storage Hardware : Dell & HP Servers, RAID.

Unified Communications : PBX.

Backup/Recovery/DR : WAN backups and replication.

Preferred Experience/Expertise

Opportunities to work with these technologies:

Windows Server : 2012+ Infrastructure design/deployment/management. Failover Clustering, Hyper‑V Clusters, Storage Spaces (SOFS preferred), RRAS, NPS, RDS, AD, DHCP, DNS, PowerShell Scripting, and Group Policy (Folder Redirection, Security Settings, Administrative Templates).

Windows Client : 10+ Building Deployments, BitLocker.

Networking : Enterprise WAN connectivity (MPLS, EoF, EoC, T1, T3, WiSP), Enterprise WiFi, IPv6, VLAN routing, Switch CLI setup/configuration, MLAG/LACP, Site-to-Site VPN, GRE.

Unified Communications : Lync/Skype Enterprise Voice, Exchange UM, Polycom phone, SIP trunks, TDM trunks.

Miscellaneous : Software Licensing, Regulatory compliance, application and system monitoring.

General Skills and Requirements

Candidate must be able to scale communication to both technical and non-technical audiences.

Experience with time tracking and time management.

Excellent verbal and written communication skills.

Possesses business acumen and interpersonal maturity.

Strong attention to detail.

Ability to follow client and internal procedures.

Must own reliable vehicle for travel within the Greater Seattle area.

Able to lift at least 50 pounds.

Additional Information

Job Type: Full-time

Required experience: IT engineering, support, consulting, or a comparable field: 3 years

Required education: High school or equivalent

All your information will be kept confidential according to EEO guidelines.