Systems Administrator

Integris; Saint Paul (MN); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401K Retirement Plan

Minimum 4 weeks of Paid Time Off

Birthday PTO

Paid Holidays

Paid Time Off for Volunteering

Short-Term and Long-Term Disability Insurance

Life Insurance

Supplemental Insurance

Employee Assistance Program

Job summary

Integris in Saint Paul, Minnesota is seeking a Systems Administrator (SA) to provide advanced support for desktop, server, and network infrastructure. The SA serves as the first escalation point for Support Technicians to resolve complex issues and provide onsite support for Managed Services clients.

The ideal candidate will have an Associate degree in computer science or equivalent experience, strong troubleshooting skills, and relevant certifications. This role offers comprehensive benefits including medical, dental, vision insurance, and paid time off.

Qualifications

• Associate degree in computer science or 2 years of IT experience preferred.
• Strong infrastructure and troubleshooting skills are required.
• Valid driver's license needed.

Responsibilities

• Initial contact for inbound phone and chat support requests.
• Provide support and maintenance for servers and network devices.
• Act as the first line of escalation for Support Technicians.
• Provide onsite support for Managed Services clients.
• Evaluate system performance and recommend improvements.
• Document system configurations and troubleshooting steps.

Skills

Infrastructure and troubleshooting skills

Technical support guidance

Education

Associate degree in computer science or similar field

2 years of IT experience preferred

Network+ Certification or Azure Administrator Associate AZ-104

Job description

Systems Administrator (SA)

Job Summary

The Systems Administrator (SA) is responsible for providing advanced support for desktop, server, and network infrastructure. The SA is also responsible for configuration and maintenance of a variety of systems, environments, clients, and end‑users. The SA serves as the first escalation point for Support Technicians to resolve complex issues and may execute responsibilities from the service desk or the field.

Job Responsibilities

• Initial contact for inbound phone and chat support request.
• Provide support and maintenance of servers, network devices, and associated hardware and software systems for clients.
• Act as the first line of escalation for Support Technicians.
• Provide onsite support for Managed Services clients.
• Act as a secondary Client Relationship Manager; evaluate system performance and recommend improvements to enhance efficiency.
• Provide intermediate technical support and guidance to end‑users and assist in resolving technical issues.
• Document system configurations, procedures, and troubleshooting steps.

Job Qualifications

• Education/Certification Requirements: Associate degree in computer science or similar field -OR- 2 years of IT experience preferred.
• Network+ Certification or Azure Administrator Associate AZ-104 or equivalent on the job.

• Strong infrastructure and troubleshooting skills.
• Valid driver’s license.

Benefits

• Medical, Dental, and Vision Insurance
• 401K Retirement Plan
• Minimum 4 weeks of Paid Time Off (PTO)
• Birthday PTO
• Paid Holidays
• Paid Time Off for Volunteering
• Short‑Term and Long‑Term Disability Insurance
• Life Insurance
• Supplemental Insurance
• Employee Assistance Program

Integris is an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, familial status, disability, genetic information, or any other protected class under applicable federal, state, and local laws.