Systems Administrator

Peraton; Portsmouth (NH); On-site; USD 90,000 - 115,000; Full time

Job summary

Peraton is seeking a Systems Administrator to join our team supporting the Department of State’s Consular Affairs Enterprise Infrastructure Operations (CAEIO) program. The SA provides IT Operations and Maintenance (O&M) support for hardware, software, and platforms powering consular applications worldwide.

Core Work Schedule: First shift, approximately 7:00am – 4:00pm, Monday-Friday, with rotational weekend coverage for maintenance and troubleshooting.

Qualifications

• Bachelors degree or higher with relevant experience required.
• U.S. citizenship and active Secret clearance required.
• Experience as a systems administrator in a Windows-based environment.
• Experience supporting Windows-based enterprise environments including desktop/server systems.
• Experience performing systems administration functions: configuration, troubleshooting, patching, maintenance.
• Experience administering Active Directory including user accounts, groups, and access management.
• Experience supporting enterprise hardware and end-user computing environments.
• Experience using ITSM/ticketing systems such as ServiceNow or Remedy.

Responsibilities

• Install, configure, troubleshoot, and maintain desktop, server, and peripheral systems to ensure reliability and performance.
• Manage deployment, monitoring, and maintenance of hardware, software, and databases including AD, SCCM, vSphere, and SQL environments.
• Perform data backups, restores, and ongoing IT infrastructure management to ensure data integrity and availability.
• Coordinate hardware/software upgrades, replacements, and decommissioning with minimal disruption.
• Administer Active Directory accounts, privileges, and badge logon configurations per security policies.
• Monitor vulnerabilities and ensure compliance with Microsoft Defender and DoS cybersecurity standards.
• Document configurations, changes, and performance trends with accurate topology documentation.
• Log, track, and resolve incidents using ServiceNow, collaborating with Government System Administrators and ISSOs.
• Manage inventory of peripherals and support devices, including asset transfers and replenishment.

Skills

Windows Server administration

Active Directory administration

IT operations & maintenance

Problem solving

Security compliance

Communication

Education

Bachelor's degree

Associate degree

High School Diploma

Tools

ServiceNow

Remedy

SCCM

vSphere

SQL Server

Microsoft Defender

Job description

Basic Qualifications:

• Bachelors degree and 2 years of experience or a Masters degree and 0 years of experience or an Associates degree and 4 years of experience or a High School Diploma/Equivalent and 6 years of experience.
• U.S. citizenship and active SecretGovernment Security Clearance.
• Experience as a systems administrator in a Windows-based environment.
• Experience supporting and administering Windows-based enterprise environments, including desktop and server systems.
• Experience performing systems administration functions, including configuration, troubleshooting, software installation, patching, and maintenance of IT infrastructure.
• Experience administering Active Directory, including user accounts, security groups, permissions, and access management.
• Experience supporting enterprise hardware, peripherals, and end-user computing environments.
• Experience utilizing IT service management/ticketing systems such as ServiceNow or Remedy.

Desired Qualifications:

• Knowledge of NTFS and share permissions; distribution/security group management.
• Knowledge of DHCP, Print Server and Exchange/O365 management.
• Knowledge and understanding of Cisco switching and routing technologies.
• Experience with ServiceNow or Remedy Ticket Management System.
• Experience with IBML Scanner Appliances.
• Active Directory – Users and Computers
• Experience with Intermec PM43 Label Printers.
• CompTIA A+, Network+, and/or Security+ Certifications.

Peraton is seeking a Systems Administrator to join our team supporting the Department of State’s Consular Affairs Enterprise Infrastructure Operations (CAEIO) program. The SA provides IT Operations and Maintenance (O&M) support for the hardware, software, and platforms that power consular applications and systems across U.S. Passport Offices and Agencies. This role ensures the stability, security, and performance of mission-critical systems serving U.S. citizens worldwide.

Core Work Schedule: First shift, approximately 7:00am – 4:00pm, Monday-Friday. Exact hours to be established by site lead. This position requires the ability to work flexible hours, including participation in a rotational weekend schedule to support periodic maintenance and troubleshooting.

Location:

National Passport Center, 207 International Drive, Portsmouth, NH 03801

Day to Day Roles and Responsibilities:

• Install, configure, troubleshoot, and maintain desktop, server, and peripheral COTS/GOTS systems to ensure operational reliability and performance.
• Manage deployment, monitoring, and maintenance of hardware, software, and databases—including Consular Affairs applications, SCCM, Active Directory, vSphere, and SQL environments.
• Perform data and system backups, restores, and ongoing management of IT infrastructure to ensure data integrity and system availability.
• Coordinate and implement hardware/software upgrades, replacements, and decommissioning activities with minimal service disruption.
• Administer Active Directory accounts, privileges, and badge logon configurations in accordance with security policies.
• Monitor and remediate vulnerabilities, ensuring compliance with Microsoft Defender and Department of State cybersecurity standards.
• Document configurations, system changes, and performance trends, maintaining accurate technical and topology documentation.
• Log, track, and resolve incidents using ServiceNow, collaborating with Government System Administrators and ISSOs to ensure secure, compliant, and efficient IT operations.
• Manage inventory of peripherals and support devices, including tracking asset transfers, maintaining accurate documentation, and ordering/replenishing supplies to ensure operational readiness.