Systems Administrator

Express Network, A Legal Support Network Co.; Los Angeles (CA); On-site; USD 80,000 - 90,000; Full time

Job summary

A legal services organization based in Los Angeles is seeking a Systems Administrator to manage its core IT infrastructure. The successful candidate will have extensive experience with Microsoft Azure, Microsoft 365, and network management, ensuring system reliability and security. Responsibilities include supporting cloud environments, managing network infrastructure, and overseeing the Jira Service Management platform. Ideal candidates will have strong troubleshooting skills and experience implementing both software and hardware solutions.

Qualifications

• 5+ years of experience in a Systems Administrator or Infrastructure Engineer role.
• Strong, hands-on expertise with Microsoft Azure (required).
• Strong experience administering Microsoft 365.
• Proven experience supporting network infrastructure, including Ubiquiti and SonicWall.
• Experience managing endpoint protection and device management.
• Experience administering Jira Service Management or similar ITSM/helpdesk tools.
• Demonstrated experience implementing software and hardware solutions end-to-end.
• Strong troubleshooting, documentation, and communication skills.

Responsibilities

• Administer and support Microsoft Azure environments.
• Manage and support Microsoft 365 services.
• Provide infrastructure support across cloud and on-prem systems.
• Configure, manage, and troubleshoot network infrastructure.
• Implement and maintain endpoint protection and device management solutions.
• Administer the Jira Service Management platform.
• Serve as the escalation point for complex technical issues.
• Lead the implementation of new software and hardware.
• Maintain system documentation and network diagrams.
• Collaborate with vendors and stakeholders.

Tools

Microsoft Azure

Microsoft 365

Jira Service Management

Ubiquiti

SonicWall

endpoint protection

Job description

Express Network, A Legal Support Network Co. provided pay range

This range is provided by Express Network, A Legal Support Network Co.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$80,000.00/yr - $90,000.00/yr

We are seeking a highly skilled Systems Administrator to own and support our core IT infrastructure across cloud, network, endpoints, and enterprise applications. This role is hands‑on and requires deep expertise in Microsoft Azure, Microsoft 365, networking, security, and end‑user support systems. The ideal candidate is a strong problem solver who can both maintain existing environments and lead the implementation of new software and hardware solutions.

Key Responsibilities

• Administer and support Microsoft Azure environments, including virtual machines, storage, networking, identity, and security
• Manage and support Microsoft 365 services including Entra ID (Azure AD), Exchange Online, SharePoint, OneDrive, Teams, and Intune
• Provide infrastructure support across cloud and on‑prem systems, ensuring availability, performance, and security
• Configure, manage, and troubleshoot network infrastructure, including:
  • Ubiquiti switches and wireless access points
  • SonicWall firewalls (VPNs, security policies, monitoring)
• Implement and maintain endpoint protection and device management solutions across Windows environments.
• Administer and operate the Jira Service Management / Helpdesk platform, including workflows, queues, SLAs, and reporting
• Serve as an escalation point for complex technical issues and outages
• Lead or participate in the implementation of new software and hardware, including evaluation, deployment, testing, and documentation
• Maintain system documentation, network diagrams, and operational runbooks
• Collaborate with vendors, MSPs, and internal stakeholders as needed
• Ensure systems align with security best practices and compliance requirements

Required Qualifications

• 5+ years of experience in a Systems Administrator or Infrastructure Engineer role
• Strong, hands‑on expertise with Microsoft Azure (required)
• Strong experience administering Microsoft 365
• Proven experience supporting network infrastructure, including Ubiquiti and SonicWall
• Experience managing endpoint protection and device management
• Experience administering Jira Service Management or similar ITSM/helpdesk tools
• Demonstrated experience implementing software and hardware solutions end‑to‑end
• Strong troubleshooting, documentation, and communication skills

Preferred Qualifications

• Azure certifications (AZ-104, AZ-305, or similar)
• Experience with hybrid cloud environments
• Familiarity with scripting or automation (PowerShell preferred)
• Experience working in growing or fast‑paced environments

Seniority level

Associate

Employment type

Full‑time

Job function

Information Technology

Industries

Legal Services