Systems Administrator

Chamberlain College of Nursing, LLC; Lisle (IL); On-site; USD 42,661 - 77,317; Full time

Benefits offered by this job

Health, dental, vision, life insurance

401k + employer match

FTO policy

Job summary

Covista is seeking a System Administrator to coordinate enterprise system administration across multiple brands and to translate business processes into effective application workflows. You will partner with business teams to support testing and implementation projects, and you will develop training materials for staff, faculty and help desk personnel.

The role emphasizes creating and maintaining knowledge base tools, workflows, and data reporting while resolving incidents and ensuring timely

Qualifications

• Bachelor's Degree in MIS, Computer Science, Information Technology.
• Experience planning and coordinating enterprise system administration.
• Strong written and verbal communication skills.
• Ability to work with multiple organizations and teams.

Responsibilities

• Coordinate enterprise system administration across Covista brands.
• Translate business processes into application workflows with business teams.
• Assist with testing, implementation projects and training material development.
• Write automation scripts and manage data extracts and reports.
• Monitor incidents, manage accounts and ensure timely configuration changes.

Skills

System administration

Requirements gathering

Team collaboration

Documentation

Microsoft Windows

Web technologies

Independent work

Education

Bachelor's Degree in MIS/CS/IT

Job description

Job Description

The System Administrator is responsible for coordinating all aspects of Covista's enterprise systems ensuring all system administration activities are completed. Scope of work will be varied but will focus on supporting the multiple organizations utilizing the applications.

• Work closely with business teams to understand business processes and translate those processes into application workflows.
• Assist with implementation testing and projects.
• Generate and provide training and training documentation as needed for multiple personnel, faculty, students, and help desk personnel.
• Manage the development of knowledge base tools, processes, and workflows.
• Write and execute software automation scripts, macros, and testing applications as needed to fulfill business objectives.
• Research, diagnose, troubleshoot and identify solutions to resolve customer issues related to application use, design and configuration.
• Ensure that all accounts are created accurately and within a timely manner. Manage multiple customer issues simultaneously. Responsible for ensuring all system configuration and administration are completed for multiple Covista brands.
• Definition and creation of business rules.
• Incident monitoring and reporting.
• Data management and report creation.
• Assist the business with case audits.
• Data management and report creation.
• Write and execute database queries and software automation scripts, macros, and testing applications as needed to fulfill business objectives.
• Work with the helpdesk to set up email redirects.
• Integrate new products (schools), categories, statuses, custom fields, standard responses, etc., into existing structure.
• Maintain interface documentation.
• Performs related duties as assigned.
• Work with product vendor to resolve application issues as needed.
• Performs other duties as assigned.
• Complies with all policies and standards.

Qualifications

• Bachelor's Degree in MIS, Computer Science, Information Technology.
• Two (2) plus years of IT System Administration experience.
• Experience gathering business requirements.
• Excellent oral/written communications skills.
• Ability to work in a team environment with multiple organizations.
• Knowledge in Microsoft Windows and Office products.
• Ability to work independently in a fast paced environment.
• Working knowledge of web based technologies.

Additional Information

In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $42,661.58 and $77,317.19. Actual pay will be adjusted based on job‑related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

• Health, dental, vision, life and disability insurance
• 401k Retirement Program + 6% employer match
• Participation in Covista’s Flexible Time Off (FTO) Policy
• 12 Paid Holidays
• For more information related to our benefits please visit: https://careers.covista.com/benefits

Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation