Business Process Analyst

Covista; Chicago (IL); Hybrid; USD 70,000 - 90,000; Full time

Job summary

Covista is seeking a Business Process Analyst to partner with Project Managers and stakeholders to ensure accurate data and timely information across projects. You will drive process improvements through design, analysis, and disciplined project execution.

The role requires collaboration with business teams to identify data needs, document requirements, and coordinate UAT while maintaining knowledge of federal/state policies. Flexible, hybrid work environment with strong growth opportunities.

Qualifications

• Bachelor's degree in Business or related field, or equivalent work experience.
• At least 1 year experience modeling/designing business processes and/or analyzing data.
• Strong teamwork and interpersonal skills; able to interact across the organization.
• Excellent written and verbal communication skills.
• Experience with IT systems analysis/design.

Responsibilities

• Define, analyze, document, and publish project data, surveys, and processes.
• Build relationships across the enterprise and understand initiatives elsewhere.
• Conduct business systems analysis to identify process improvements.
• Gather data with subject matter experts and produce insights.
• Coordinate User Acceptance Testing (UAT) for departments.
• Communicate UAT results and risks to project teams.
• Manage multiple assignments per documented plans and timelines.
• Ensure smooth go-live when new systems or processes roll out.

Skills

Process modeling

Data analysis

Team collaboration

Stakeholder communication

Independent decision-making

Prioritization

IT systems knowledge

Project coordination

Education

Bachelor's degree in Business

Tools

Microsoft Project

Word

Excel

PowerPoint

Access

Visio

Outlook

Job description

About Covista

Covista is America's largest healthcare educator, serving more than 97,000 students and supported by a community of 385,000 alumni across five accredited institutions. Through personalized, tech-enabled education powered by 10,000 faculty and colleagues, Covista expands access to healthcare careers and addresses the U.S. healthcare workforce shortage at scale. Covista is the parent company of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University.

Our colleagues come from a wide range of backgrounds, business, academia, healthcare, government and nonprofits, and are part of a culture where doing exceptional work and making a meaningful difference for students and society aren't separate goals—they're one and the same. This means creating an environment where colleagues can develop new skills, build careers that match their ambitions and see the tangible impact of their work on healthcare education and workforce development. Colleagues who deliver results and embrace new tools to work smarter are valued for their contributions. But what makes working at Covista distinctive is our impact. Our faculty and colleagues don't just support healthcare education—they shape it. This isn't abstract purpose work. It's solving real problems for real people in real communities while advancing careers.

We operate on a hybrid schedule with four in-office days per week (Monday–Thursday). This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment.

For more information, visit covista.com and follow us on LinkedIn, Instagram and YouTube.

Job Description

Opportunity at a Glance

The Business Process Analyst will work closely with Project Managers, functional groups, stakeholders and technical staff to ensure the accuracy and timeliness of data and information in support of projects. The role requires strong partnership with business stakeholders to drive process improvement delivery through exemplary process design/improvement/management skills using proven best practice techniques and methodologies.

Responsibilities

• Works with a variety of project teams during various stages of the project to define, analyze, document and publish project data, surveys, business processes, and information exchange requirements.
• Builds relationships across the enterprise and understands at a high level what initiatives are moving forward in other areas of Covista.
• Conducts business systems process analysis and needs assessments to identify business process improvements.
• Identifies and works with the appropriate subject matter experts to understand and produce business/project data.
• Coordinates User Acceptance Testing (UAT) of respective department functions.
• Communicates with project teams after UAT execution to inform them of results, including any issues, problems or risks with the process or application.
• Manages multiple assignments according to documented plans, monitors, and reports progress to ensure that required work is delivered on time.
• Works closely with all stakeholders to ensure smooth go-live when new systems or processes are moved into production.
• Develops and maintains a solid knowledge of federal, state and institutional policies and business processes and shares that knowledge with stakeholders.
• Archives project documentation, test results and any relevant information according to business standards and processes.
• Works with projects that include a significant strategic delivery to deliver successful results.
• Performs other duties as assigned.
• Complies with all policies and standards.

Qualifications

• Bachelor's degree in Business required or other related field required or equivalent work experience required.
• At least 1 year experience modeling/designing business processes and/or analyzing data to support business decisions and hypotheses required.
• Business operations experience/background preferred.
• Experience with IT systems analysis/design preferred.Demonstrated success establishing clear priorities to achieve business outcomes.
• Strong teamwork and interpersonal skills and ability to interact at all levels within the organization and work on multiple projects simultaneously.
• Superior written and verbal communication skills.
• Excellent organization skills; must be able to manage tasks and projects with minimal guidance.
• Ability to work independently and make sound decisions with minimal supervision and direction.
• Software skills required (Microsoft Project, Word, Excel, PowerPoint, Access, Visio and Outlook).

Additional Information

In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $70,000.00 and $90,000.00. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have and we look forward to learning more about your salary requirements. The position qualifies for the following benefits.

• Health, dental, vision, life and disability insurance
• 401k Retirement Program + 6% employer match
• Participation in Covista’s Flexible Time Off (FTO) Policy
• 12 paid holidays

For more information related to our benefits please visit https://careers.covista.com/benefits

Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation