System Trainer

Stealth Talent Solutions; United States; Hybrid; USD 55,000 - 96,000; Full time

Job summary

Stealth Talent Solutions is seeking experienced System Trainers to support a statewide initiative modernizing the technology platform used by California child welfare professionals. You will help prepare county staff, supervisors, and administrators to navigate the new system, delivering both virtual and onsite sessions.

This contract role requires travel across California, rolling onboarding in waves, and collaboration with project implementation and change management leads to align training

Qualifications

• Experience designing training materials for technology implementations or system rollouts.
• Experience delivering live instructor-led training in virtual and onsite settings.
• Excellent presentation, facilitation, and instructional skills.
• Proficiency with Microsoft Teams and Zoom for virtual delivery.
• Ability to travel throughout California for onsite training delivery.
• Must be able to pass a background check, including fingerprinting and a criminal records check.

Responsibilities

• Conduct virtual and onsite system training sessions across California.
• Assist with the design and development of Train-the-Trainer and End-User training programs.
• Work with project implementation and OCM leads to align readiness with learning goals.
• Refine training materials, presentations, job aids, and other content.
• Evaluate training effectiveness through feedback and KPIs.
• Maintain training records and provide status updates to project leadership.

Skills

Training design

Live training delivery

Presentation skills

Virtual training facilitation

Travel willingness

Background check readiness

Tools

Microsoft Teams

Zoom

Job description

We are hiring experienced System Trainers to support a statewide initiative to modernize the technology platform used by child welfare professionals across California.

About the Project

A statewide effort to modernize the technology platform used by California's child welfare community. As part of the training team, you will help prepare county staff, supervisors, and administrators to confidently navigate the new system. This is a high-impact role on one of California's most significant Health and Human Services technology projects.

• Employment: Contract, W-2.
• Duration: Through October 31, 2026, with a possibility for extension.
• Onboarding: Rolling, in waves, with an immediate start once cleared.
• Primary Location: California (hybrid).
• Travel: Statewide travel throughout California is required. You must be willing and able to travel to county offices and training sites across the state as needed (typically no more than three consecutive days on-site).

Key Responsibilities

• (Primary) Conduct virtual and onsite system training sessions for diverse audiences across the state.
• Assist with the design and development of Train-the-Trainer and End-User training programs for a broad range of stakeholders, including county child welfare workers, supervisors, and administrators.
• Work closely with project implementation and organizational change management (OCM) leads to understand organizational readiness and the goals of the learning community.
• Refine training materials, including presentations, quick reference guides, job aids, and other instructional content.
• Evaluate training effectiveness through participant feedback, assessments, and key performance indicators.
• Participate in training rehearsals, dry runs, and continuous improvement cycles.
• Maintain training records and provide status updates to project leadership.

Mandatory Qualifications

• Demonstrated experience designing and developing training materials for technology implementations or system rollouts.
• Experience delivering live instructor-led training in both virtual and onsite settings.
• Excellent presentation, facilitation, and instructional skills.
• Proficiency with virtual training facilitation tools such as Microsoft Teams and Zoom.
• Ability to travel throughout California for onsite training delivery.
• Must be able to pass a background check, including fingerprinting and a criminal records check through the California Department of Justice and the FBI.

Strongly Desired

• Child welfare program knowledge, including Intake, Investigation, Ongoing Case Management, Foster Care, Adoption, Probation, and/or Tribal programs.
• Experience working on statewide IT transformation projects within Health and Human Services.
• Familiarity with California county child welfare operations and organizational structures.
• Understanding of the software development lifecycle and how training integrates within system implementation phases.
• Experience with adult learning principles and instructional design methodologies.