Enterprise Tech & Training Systems Administrator

UCLA

Los Angeles (CA)

Hybrid

USD 90,000 - 130,000

Full time

5 days ago

Be an early applicant

Get more replies from employers

Send a job-specific resume in minutes.

Job summary

UCLA Academy of Workforce Excellence seeks a Technology Operations & Systems Administrator to support enterprise tech behind California's large child welfare workforce program. You will manage classroom tech, implement new solutions, and ensure smooth delivery of instructor-led, virtual, and hybrid trainings across Los Angeles County locations.

Join a mission-driven team collaborating with DCFS and seven university partners to advance workforce development and operational excellence through

Qualifications

Experience with cloud platforms (e.g., Microsoft Azure, AWS) and understanding of cloud-based infrastructure and services.
Advanced knowledge of IT support principles and practices, including troubleshooting hardware, software, and network-related issues across multiple platforms.
Working knowledge of systems administration, including user account management, permissions, system configurations, and performance monitoring.
Scripting and automation using tools such as PowerShell, Python, or similar technologies to improve operational efficiency.
Demonstrated ability to work independently in a satellite location and manage multiple priorities and communicate with various stakeholders.
Oral communication skills to convey information clearly and to interact with diverse staff.
Ability to maintain confidentiality at all times and represent leadership professionally.
Ability to support enterprise applications (Microsoft 365, Teams, SharePoint) and data tracking systems.
Strong documentation skills and ability to maintain logs, procedures, and technical docs.
Ability to interpret and explain training rules, regulations, and policies to trainees.
Willingness to travel to training sites within LA County.

Responsibilities

Administer enterprise technology systems and classroom/A/V tech across multiple LA locations.
Support and implement technology solutions to improve training delivery (in-person, virtual, and hybrid).
Lead technology operations, reporting, and continuous improvements for the learning program.
Collaborate with leadership, DCFS, university partners, and vendors to ensure reliable tech services.
Maintain data accuracy, reporting functionality, and system reliability for training programs.