System Support Technician

Rieth-Riley Construction Co., Inc.; Goshen (IN); On-site; USD 10,000 - 60,000; Full time

Job description

Join Rieth-Riley and help our team Pave the Road to Success! Rieth-Riley is a team of motivated, highly qualified individuals who are committed to the success of each and every project. The employee owners at Rieth-Riley proudly remain dedicated to moving forward. It's the way we think, the way we act — the way we approach every asphalt, concrete, bridge, and all construction projects. We are a 100% employee-owned company. So, we truly think like owners and take personal pride and care in every project we construct. We offer competitive wages and an excellent fringe benefit package.

Summary

Provide support for end users, maintain company assets (scanners, printers, copiers, computers, iPads, and software), and administrative functions.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Enter Help Desk work orders and answer Help Desk Support Line.
• Configure computers and other equipment as needed to support employee software and hardware needs in local and remote offices.
• Install and modify systems and system upgrades as needed for all PCs/iPads as directed.
• Troubleshoot problems with office personnel regarding system hardware and software problems. Office 365, ViewPoint Vista, JWS, Adobe, etc.
• Code all IT bills for payment, generate departmental purchase orders.
• Run equipment and software audits.
• Keep user and departmental procedures current.
• Special projects as assigned by the IT Manager or System Support Supervisor.
• Additional duties/responsibilities as defined by the supervisor.

Qualifications

• Associate degree in Computer Science and/or Information Systems preferred.
• Four (4) to five (5) years of experience preferred.
• Travel to area offices required.
• Experience on the ViewPoint -Vista and SharePoint preferred.
• Solid PC experience including hardware, software, installation, and upgrades.
• Proficiency in Microsoft Office 365.
• Strong quantitative and analytical skills.
• Adaptable and able to thrive in a fast-paced, high-pressure environment.
• Self-motivated; ability to work independently.
• Good written and verbal communication skills.
• High degree of attention to detail.

Equal Opportunity Employer – It is the policy of Rieth-Riley to assure that applicants are employed, and that employees are treated during employment, without regard to their veteran status, race, religion, sex, sexual orientation, gender identity, color, national origin, age, disability, genetic information, citizen status, and/or any other applicable legally-recognized protected class under local, state, or federal law.

Individuals with disabilities that require reasonable accommodation in order to complete the application process should contact Rieth-Riley’s Human Resources Department by phone [phone] or by email [e-mail].