System Support Specialist (multiple openings)

Tetra Pak; Denton (TX); Remote; USD 70,000 - 120,000; Full time

Job summary

Tetra Pak is seeking a System Support Specialist (multiple openings) in Denton, TX. The role reports to Tetra Pak headquarters in Denton, TX, with 100% telecommuting allowed from anywhere in the U.S. and 80% travel to Denton office and client sites.

Note: Tetra Pak is not sponsoring work visas or relocation for this position. As a System Support Specialist, you will resolve issues, develop permanent solutions, and lead commissioning, startup, and QA activities for filling machines.

Qualifications

• Bachelor’s degree in Mechatronics, Robotics or related field with 5 years' experience.
• Alternatively, 6 years' experience in ready-to-fill liquid food filling machine technology.
• Experience with Rockwell Automation PLCs and maintenance of filling equipment.

Responsibilities

• Resolve issues and implement permanent solutions.
• Lead installation, commissioning and startup of filling machines.
• Lead troubleshooting and root-cause analysis for filling machine projects.
• Develop and deliver quality reports in a timely manner.
• Participate in regulatory filings for new machine systems.

Skills

System troubleshooting

PLC programming

Electrical systems

Mechanical systems

Problem solving

Education

Bachelor’s degree in Mechatronics or Robotics

Tools

Rockwell Automation

Electrical testing

Job description

System Support Specialist (multiple openings)

Job Location: Denton, Texas United States

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good - protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day.

And we need people like you to make it happen.

We empower you to reach your potential with opportunities to make an impact to be proud of - for food, people and the planet.

Job Summary

System Support Specialist (multiple openings)

Position reports to Tetra Pak headquarters in Denton, TX.

100% telecommuting permitted from anywhere in the U.S.

80% domestic and international travel required to Denton office and client sites.

Tetra Pak is not sponsoring work visas or relocation for this position.

What you will do

As a System Support Specialist, you will:

Support areas of issue resolution. Develop and implement permanent solutions. Responsible for field validation, product development, and hyper care for the commissioning and maintenance of Tetra Pak filling machine(s). Lead the completion of quality reports during all activities in a timely manner. Lead troubleshooting and root cause analysis for Tetra Pak filling machine installation projects with aid of prevailing problem-solving methodologies. Lead installation, commissioning, and start-up of equipment. Participate in system specialist related networks and share best practices. Participate in equipment audit, performance, and continuous improvement activities. Participate in regulatory filings for new machine systems.

We believe you have

Position requires a Bachelor’s degree in Mechatronics, Robotics, or a related field, and 5 years of experience in ready-to-fill liquid food filling machine technology. In the alternative, will accept 6 years of experience in ready-to-fill liquid food filing machine technology.

Must have work experience with:

1. 4 years of experience with ready-to-fill liquid food filling equipment.
2. Plastic injection molding equipment.
3. PLC programming and Rockwell Automation.
4. Electrical, Mechanical, Pneumatic, and Hydraulic Systems.
5. Performing preventive and corrective maintenance on equipment.
6. Issue analysis and Problem-Solving Methodology, 5Whys, and Fishbone analysis.

This job posting expires on November 23th, 2026.

#LI-DNI

Any person may provide documentary evidence bearing on the application to the Certifying Officer of the Department of Labor at the following address:

Certifying Officer
U.S. Department of Labor
Employment and Training Administration
Office of Foreign Labor Certification
200 Constitution Avenue, NW
Room N-5311
Washington, DC 20210

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.

© Tetra Pak International S.A.