System Specialist

DSV Road GmbH

Lithia Springs (GA)

On-site

USD 90,000 - 115,000

Full time

14 days+

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Job summary

DSV Road GmbH in the USA is seeking a System Specialist - WMS Design Lead to ensure efficient transmission and storage of data across networks and systems at our Lithia Springs site. This on-site role requires maintaining and updating computer systems, analyzing problems, and coordinating with IT and operations.

You will train staff on WMS programs and RF equipment, produce regular performance reports, and collaborate with corporate IT to resolve complex issues while upholding SOPs and data

Qualifications

Four-year degree in computer-related field or a 2-year degree with relevant experience.
Minimum 2 years of job-related/relevant experience.
3-5 years of experience is preferred.
Experience dealing with end users, vendors, and clients.
End-to-end understanding of BI environment and components.

Responsibilities

Primary support of the client’s systems solutions for the user community.
Develops and maintains tracking tools for support requests by location.
Collaborates with IT to resolve complex issues.
Produces regular reports on a daily, weekly and monthly basis.
Trains associates on updated SOPs, WMS programs, and RF guns.

Skills

Microsoft Office

Data analysis

Communication skills

BI concepts

Education

Four-year degree in computer-related field

Two-year degree with relevant experience

Tools

Red Prairie

RF/RDTs

UNIX

WMS

Job description

If you are a current DSV employee and interested in a position in another country,please contact your Human Resource representative to discuss the process and requirements of applying.

Job area: Systems/Business Data/Processes

FRAUD ALERT

Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to HR@us.dsv.com .

DSV – Global transport and logistics

In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rdlargest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com

Location: USA - Lithia Springs, Riverside Pkwy

Division:Solutions

Job Posting Title: System Specialist - 118811

Time Type: Full Time

This position will be on-site at one of our sites in Atlanta:

1033 Jefferson St. NW

1101 Donelly Ave SW

POSITION SUMMARY

The System Specialist WMS Design Lead is responsible for the efficient transmission of information and the storage and analysis of information by means of computer networks and systems, the Internet, and computer databases. Responsibilities include but are not limited to installing, maintaining and supporting the facilities computer systems. The System Specialist WMS Design Lead will provide general maintenance and system updates on network hardware and software, analyze problems, and monitor networks to ensure their availability to users. May gather data TO EVALUATE A SYSTEM’S PERFORMACE, IDENTIFY USER NEEDS, AND determine system and network requirements. May be required to be "on call" outside of normal business hours in order to resolve system failures or other problems. Will rely on experience and judgement to plan and accomplish goals.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Operations

Acts as the primary support of the client’s systems solutions for the user community.
Develops and maintains tracking tools for support service requests and resolutions by location and resource
Engages appropriate expert resources when complex support issues arise outside of the WMS-Red Prairie and/or SAP application
Works with the company’s team to successfully close support service request issues and support testing activities
Works with project teams to help implement, maintain, and improve Internal Systems
Ensures that company and company assets are maintained responsibly
Effectively communicates relevant IT-related information to site management and client management (as appropriate)
Maintains system efficiency. Will ensure the site’s computer system allows all the components, including computers, the network, and software, to work properly together.
Will test and coordinate modifications to the system when needed, and troubleshoot problems when they occur.
Maintain communication with corporate IT and operations staff.
Will work with corporate IT to resolve complex issues.
In collaboration with IT determines ways to store, organize, analyze, use, and present data.
Will produce regular reports on a daily, weekly and monthly basis.
Will ensure all RF Standard Operating Procedures (SOP’s) are current.
Will train associates on updated SOP’s, Microsoft Office, WMS programs, and RF guns.
Will respond to all inquiries about WMS-Red Prairie and/or other related computer related issues.
Will refer questions to appropriate person when needed.
Responsible for professional verbal and written communication with all internal and external customers.
Will adhere to professional etiquette standards when communicating with Management members, coworkers, customer, and other visitors.
Assist with various research projects and/or special projects.
Accountable for overseeing manpower, recruiting, retention, and development of people for the operation in his/her scope of responsibility.
Ensures that procedures exist at all sites to guarantee client service, productivity, as well as facilities and equipment maintenance.
Sets goals to provide continuous improvement for assigned site

OTHER DUTIES

Performs other duties as required.

SUPERVISORY RESPONSIBILITIES

SKILLS & ABILITIES

Computer Skills

Mid to Senior Microsoft Office skills
Technical knowledge of technologies appropriates to the assigned application or set of applications, business unit or region.
Experience in the administration and maintenance of infrastructure, software, systems, etc.
Experience with Red Prairie, RF/ RDTs, UNIX, proprietary WMS
Wi-Fi experience / RF systems and equipment experience

Language Skills

Interpersonal communication and language skills (e.g., listening to others, speaking to others, reading, writing).
Communication (facilitation skills and very mature communication skills to be able to communicate to all levels in the organization).
Basic to Intermediate skills needed.
Business & financial acumen (analyzing financial information, dealing with complexity, problem solving, using sound judgment).
Analytical skills (e.g., storing information, data management, mining data, learning, and following procedures).

Education & Experience:

Either Four-year degree in a computer related field or 2-year degree and relevant experience is basic requirement
Minimum of 2 years of job related/relevant experience.
3-5 years of experience is preferred.
Experience dealing with end users, vendors, and clients.
End to end understanding of the business intelligence and all the components required to run a BI environment.

Certificates & Licenses:

Mathematical Skills