System Security Manager

Physicians Regional Healthcare System; Naples (FL); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive compensation

Health coverage

401(k) matching

Paid time off

Career growth

Employee discounts

Job summary

Physicians Regional Healthcare System in Naples, FL, seeks a Manager, Security to safeguard patients, staff, and facilities. You will lead security operations, coordinate with leadership, and ensure adherence to regulatory and safety standards.

The role requires strong leadership, incident response, and policy development skills with experience in healthcare environments and a focus on continuous improvement and patient safety.

Qualifications

• Bachelor's degree required or equivalent experience.
• Master's degree preferred for advanced leadership responsibilities.
• 4+ years of direct security or related experience in lieu of degree accepted.
• 2-4 years of leadership experience preferred.
• Healthcare environment experience is a plus.

Responsibilities

• Deploys and monitors security staff to patrolcampus buildings and premises to ensure safety.
• Assist the Director, Security with day-to-day operations and timekeeping.
• Participates in Environment of Care management and safety committees.
• Reviews incident reports and ensures complete information is included.
• Develops safety policies and procedures.
• Manages department budget and resources to meet goals.
• Trains staff in de-escalation and security procedures.
• Communicates security needs with leadership.

Skills

Leadership

Communication

Team collaboration

Problem-solving

Time management

Regulatory compliance

Education

Bachelor's Degree in relevant field

Master's Degree preferred

Tools

Google Suite

Microsoft 365

Healthcare software

Data analysis tools

Job description

• Competitive Compensation - Salary and benefits package designed to reward your expertise, leadership, and contributions.
• Comprehensive Health Coverage - Medical, dental, vision, and life insurance options to support you and your family.
• Future Security - 401(k) retirement plan with employer matching to help you build long-term financial stability.
• Generous Paid Time Off - Paid Time Off (PTO) and Extended Illness Bank (EIB) to support work-life balance and personal well-being.
• Career Growth Opportunities - Professional development, leadership training, and advancement opportunities across our organization.
• Recognition & Reward Programs - We celebrate employee achievements and contributions to our success.
• Exclusive Employee Discounts & Perks - Access to special savings and benefits designed for our team members.

Why You’ll Love Working Here

• Competitive Compensation - Salary and benefits package designed to reward your expertise, leadership, and contributions.
• Comprehensive Health Coverage - Medical, dental, vision, and life insurance options to support you and your family.
• Future Security - 401(k) retirement plan with employer matching to help you build long-term financial stability.
• Generous Paid Time Off - Paid Time Off (PTO) and Extended Illness Bank (EIB) to support work-life balance and personal well-being.
• Career Growth Opportunities - Professional development, leadership training, and advancement opportunities across our organization.
• Recognition & Reward Programs - We celebrate employee achievements and contributions to our success.
• Exclusive Employee Discounts & Perks - Access to special savings and benefits designed for our team members.

Role: Manager, Security

Location: Naples, FL

Schedule: Days with need for Flexibility

Job Summary

The Manager, Security is responsible for keeping a safe environment for our patients, visitors, volunteers, staff and physicians. Responsible for the protection of assets, and ensures a proactive and preventative security presence of the facility, enforcing applicable rules and physical security requirements. The Security Manager applies and implements the Facilities philosophy, goals and objectives. The Security Manager maintains a high level of efficiency and knowledge in security practices, equipment and training for healthcare facilities and maintains compliance as related to appropriate jurisdictions governing healthcare facilities.

Essential Functions

• Deploys and monitors security staff to patrol campus buildings and premises to ensure the safety of all persons. Deploys staff to respond to any emergency or incident that occurs on the grounds or in the facility.
• Assist the Director, Security with day to day operations of the Security Team, including maintaining time keeping records.
• Works with other managers to assure each of the Environment of Care (EC) management plans are evaluated at least annually. Actively participates in the safety process as a member of the Environment of Care Committee.
• Reviews incident reports compiled by security staff and verifies all pertinent information is included.
• Participates in developing safety policies and procedures.
• Manages daily operations with accountability for achieving targeted levels of growth, budget and additional specified short and long term financial objectives.
• Manages security employee outcomes by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
• Trains staff on de-escalation training techniques as needed for responding to and resolving security complaints.
• Assists in the training of the Security Team on all aspects of security procedures and techniques.
• Communicates security needs and plans with department leadership.
• Creates a service culture that results in achievement of organizational metrics for patient/customer satisfaction.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Leadership Responsibilities

• Supervision and Staff Management
  • Provides leadership, mentorship and professional development opportunities for departmental staff.
  • Schedules employees to ensure effective use of resources. Consults with Director on staffing issues.
  • Conducts performance evaluations, sets goals and provides feedback to staff on their performance and development.
• Strategic Planning and Financial Oversight
  • Develops and manages departmental budget ensuring cost effective operations while maintaining high quality service.
  • Monitors expenditures, ensuring cost-effective delivery of services.
  • Evaluates and implements new technologies to enhance operational efficiency.
  • Develops and implements departmental policies and procedures and protocols to optimize quality and overall efficiencies.
• Quality Assurance and Regulatory Compliance
  • Ensures compliance with all relevant regulatory bodies. May oversee the accreditation process with relevant agencies ensuring that services meet or exceed industry standards.
  • Participates in audits, inspections and accreditation processes as applicable.
  • Follows established quality control practices to ensure accuracy, consistency and safety.
• Collaboration and Communication
  • Works closely with leadership teams to coordinate and improve service delivery.
  • Stays up-to-date with industry advancements, new technologies, and regulatory changes.
• Staff Responsibilities
  • May work in a staff role, when required. Ensures that duties and responsibilities are fulfilled while meeting all competencies established for that job.

Qualifications

• Bachelor's Degree in relevant field required or
• Four (4) plus years of direct experience in lieu of a Bachelor's degree required
• Master's Degree preferred
• 2-4 years of experience in closely related field required
• 2-4 years of previous leadership experience preferred
• 0-2 years Experience working in a healthcare or hospital setting preferred

Knowledge, Skills And Abilities

• Strong leadership, organizational, and communication skills.
• Ability to collaborate with interdisciplinary teams and manage cross-functional relationships.
• Foster a positive work environment that promotes teamwork, professionalism, and continuous improvement.
• Communicate effectively with leadership, team members, and stakeholders.
• Ability to work effectively with others, delegate responsibilities, and independently manage tasks while meeting established deadlines.
• Problem-solving and critical thinking skills.
• In depth knowledge of industry best practices and regulatory compliance (if applicable).
• Strong organizational and time management skills.
• Proficiency with Google and Microsoft platforms, healthcare software systems, and data analysis tools.

Licenses and Certifications

• DL NUMBER - Driver License, Valid and in State required
• BLS - Basic Life Support issued by the American Heart Association (AHA) or American Red Cross (ARC) or American Safety and Health Institute (ASHI) required
• CPI - Nonviolent Crisis Prevention & Intervention Training Completed within 30 days of hire required
• IAHSS - Certification As A Security Officer preferred or
• Facility Security Officer Certification preferred
• CPI Instructor Required within 6 month of date of hire

State Specific Requirements

• Alaska: Security Guard License Required
• Georgia: Completion of a 24-hour Basic Security Officer Training program approved by the Georgia Board of Private Detective & Security Agencies and Crisis Prevention Intervention (CPI) required.
• Tennessee: Security Guard License required.

Why Work at Physicians Regional?

At Physicians Regional we’re more than healthcare providers, we’re a team dedicated to compassionate care and community wellness. Join us for a supportive work environment, opportunities for professional growth, and the chance to make a real difference in the lives of our patients every day. Your skills, your passion, and your commitment matter here.

This position is not eligible for immigration sponsorship now or in the future. Applicants must be authorized to work in the U.S. for any employer.