System Program Manager

Johnson Controls; San Antonio (TX); On-site; USD 110,000 - 150,000; Full time

Job summary

Johnson Controls is seeking a Program Manager to lead NPI initiatives across functions including Product Management, Engineering, Manufacturing, and Supply Chain. The role focuses on standardizing processes, governance, and documentation to support efficient product transfers and successful launches.

The ideal candidate has 5–10+ years in NPI/PM and a strong background in SAP/PLM/ERP systems, with PMP preferred. Onsite in San Antonio, TX, collaborating across global teams.

Qualifications

• Bachelor's degree in Engineering, Supply Chain, Manufacturing, Business, or related field.
• 5-10+ years of experience in NPI, Program Management, Product Development, Manufacturing, or Supply Chain.
• Experience managing cross-functional product development programs.
• Knowledge of stage-gate product development processes.
• PMP certification preferred.
• Experience with SAP, PLM, ERP, and project management tools preferred.

Responsibilities

• Develop, maintain, and manage integrated program plans and critical paths.
• Lead cross-functional teams through all phases and stage-gate reviews.
• Drive execution of milestones, deliverables, and launch readiness activities.
• Ensure alignment between product strategy, engineering development, and manufacturing readiness.
• Own project schedules, budgets, and resource plans.
• Identify, assess, and mitigate program risks and issues.
• Maintain risk registers and escalation processes.
• Track KPIs and report project status to leadership.
• Coordinate activities across multiple functions (PM, Eng, Manufacturing, Supply Chain, Procurement, Quality, Service, Commercial).
• Facilitate regular project reviews and decision-making forums.
• Drive accountability for deliverables across functional organizations.
• Manufacturing & Supply Chain Readiness: Ensure BOM, routing, sourcing, and process readiness.
• Coordinate pilot builds, validation, and production ramp-up.
• Support supplier readiness and supply chain risk mitigation.
• Partner with plant teams to transfer products into production.
• Product Lifecycle & Change Management: Manage ECNs and product release processes.
• Support implementation of product definitions through PLM and ERP systems.
• Coordinate launch documentation, compliance requirements, and quality approvals.
• Internal NPI documentation references NPI progression through gates and coordination between engineering, manufacturing, and supply chain.

Skills

Program management

Cross-functional leadership

Risk management

Financial and budget management

Product development lifecycle

Supply chain understanding

Executive communication

Data analysis

Education

Bachelor's degree in Engineering, Supply Chain, Manufacturing, or Business

Tools

SAP

PLM

ERP

Project management tools

Job description

Program Manager Position Summary The NPI Program Manager – Is responsible for leading the development, standardization, governance, and continuous improvement of business processes, operating procedures, and documentation across the organization. This role ensures processes are clearly defined, documented, controlled, and aligned with all systems, operational requirements, compliance standards, and business objectives. The Program Manager works cross‑functionally with Operations, Supply Chain, Manufacturing Engineering, Finance, Quality, and IT to translate business needs into standardized, scalable, and sustainable processes that support operational excellence and system adoption.

Scope & Accountability Ownership of enterprise and site‑level process documentation, procedures, and work instructions. Accountability for process standardization and documentation consistency across functions and plants. Governance of process changes related to ERP implementations, system enhancements, and operational transformations. Support of audit readiness, compliance, and knowledge management initiatives.

Key Responsibilities

• Program Leadership Develop, maintain, and manage integrated program plans and critical paths.
• Lead cross‑functional teams through all phases and stage‑gate reviews.
• Drive execution of project milestones, deliverables, and launch readiness activities.
• Ensure alignment between product strategy, engineering development, and manufacturing readiness.
• Project & Risk Management Own project schedules, budgets, and resource plans.
• Identify, assess, and mitigate program risks and issues.
• Maintain risk registers and escalation processes.
• Track KPIs and communicate project status to leadership.
• These responsibilities align with internal NPI governance references that describe program management ownership of schedules, risks, gate reviews, and delivery commitments.
• Cross‑Functional Coordination Coordinate activities across Product Management, Engineering, Manufacturing, Supply Chain, Procurement, Quality, Service, and Commercial teams.
• Facilitate regular project reviews and decision‑making forums.
• Drive accountability for deliverables across functional organizations.
• Manufacturing & Supply Chain Readiness Ensure BOM, routing, sourcing, and manufacturing process readiness.
• Coordinate pilot builds, validation activities, and production ramp‑up.
• Support supplier readiness and supply chain risk mitigation.
• Partner with plant teams to ensure successful product transfer into production.
• Product Lifecycle & Change Management Manage Engineering Change Notices (ECNs) and product release processes.
• Support implementation of product definitions through PLM and ERP systems.
• Coordinate launch documentation, compliance requirements, and quality approvals.
• Internal NPI documentation references NPI progression through established gates and coordination between engineering, manufacturing, and supply chain functions.

Qualifications

• Bachelor's degree in Engineering, Supply Chain, Manufacturing, Business, or related field.
• 5-10+ years of experience in NPI, Program Management, Product Development, Manufacturing, or Supply Chain.
• Experience managing cross‑functional product development programs.
• Knowledge of stage‑gate product development processes.
• PMP certification preferred.
• Experience with SAP, PLM, ERP, and project management tools preferred.

Required Skills

• Program and project management
• Cross‑functional leadership
• Risk management
• Financial and budget management
• Product development lifecycle knowledge
• Supply chain and manufacturing understanding
• Executive communication and stakeholder management
• Data analysis and KPI reporting

Key Performance Indicators (KPIs)

• On‑time launch performance
• Budget adherence
• Product development cycle time
• Manufacturing readiness achievement
• First‑pass yield and launch quality metrics
• Cost reduction and margin attainment
• Risk mitigation effectiveness
• Customer launch satisfaction

#LI‑Onsite Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non‑discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

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