System Operator - Transmission I-Sr

Entergy; New Orleans (LA); On-site; USD 85,000 - 110,000; Full time

Job summary

Entergy is seeking a System Operator to safely and effectively manage the bulk electric system from within the Transmission Control Center. You will interface with MISO, field personnel, contractors, and neighboring entities while monitoring system conditions to anticipate and mitigate issues that could affect reliability.

Candidates will leverage extensive experience to restore the bulk system to safe conditions before, during, and after disturbances.

Qualifications

• Post high school education or military experience, or at least 4 years in related roles.
• Experience in relay, substation, and/or control center operations.
• NERC System Operator Certification to be obtained within 12 months.

Responsibilities

• Demonstrate understanding of general operating instructions, safety manual, and switching/tagging procedures.
• Identify and contribute to the resolution of complex technical, operational and organizational issues.
• Develop and maintain effective working relationships with internal and external stakeholders.
• Direct switching and clearance processes to reinforce Entergy's safety commitments.
• Operate the Control Area in compliance with FERC, NERC, and SERC policies to ensure reliability.
• Monitor system parameters in real-time and initiate corrective actions as needed.
• Maintain system within SOL and IROL limits with proper documentation of actions.
• Schedule, coordinate, and direct personnel for routine and emergency outages and planning.
• Communicate system status to customers and stakeholders per FERC guidelines.
• Maintain grid awareness by analyzing SCADA alarms and responding accordingly.
• Perform actions related to areas containing Cyber Security Assets.
• Establish and maintain relationships with peers and Transmission Control Center customers.

Skills

Interpersonal communication

Analytical thinking

Multitasking

Decision making

Teamwork

Education

NERC System Operator Certification

Job description

JOB SUMMARY/PURPOSE

Safely and effectively manage the operations of Entergy’s bulk electric system from within the Transmission Control Center. Effectively interact over the phone with MISO, field crews, substation personnel, contractors, neighboring power entities and other system operations personnel while carefully monitoring system conditions to anticipate and mitigate potentially dangerous and costly system issues which might impact reliability of the bulk electric system. System operators continually train to hone their system knowledge and utilize simulation to practice new situations which broaden their expertise. Effectively respond and restore the bulk electric system to safe operating conditions before, during and after major system disturbances. Relies on extensive experience and judgment to plan and accomplish goals.

JOB DUTIES/RESPONSIBILITIES

• Demonstrate effective understanding of general operating instructions, Entergy T&D Safety Manual, and Switching Tagging & Clearance Procedures.
• Identify and contribute to the resolution of complex technical, operational and organizational issues.
• Develop and maintain effective working relationships with internal and external stakeholders and key strategic partners.
• Direct Entergy’s switching tagging and clearance processes in a way that will reinforce Entergy's commitment to safety.
• Operate the Entergy Control Area in compliance with all applicable FERC, NERC, and SERC Operating Policies to ensure the security and reliability of Entergy’s Bulk Power System and avoid potential regulatory violations.
• Monitor Transmission System parameters (i.e. voltage, line flows, equipment loading, alarm conditions, etc.) in real-time and initiate appropriate corrective actions as needed.
• Maintain Entergy’s system within SOL and IROL limits; maintain accurate documentation concerning system conditions and actions taken (i.e. record essential system operating details in the appropriate manner and medium).
• Schedule, coordinate, and direct personnel in the performance of routine and emergency switching for transmission line and substation equipment outages, including planning, and issuing switching orders as required for scheduled outages and taking mitigating actions following unscheduled outages.
• Communicate transmission system status to internal and external customers as permitted by FERC guidelines to ensure that Entergy executives and key stakeholders are aware of Bulk Power System conditions, restoration efforts and risks.
• Maintain transmission grid awareness by analyzing and appropriately responding to transmission and substation equipment SCADA alarms.
• Perform actions and assume responsibility as required for areas containing Cyber Security Assets.
• Establish and maintain effective working relationships with peers and Transmission Control Center customers.
• Exhibit and continually display effective utilization and internalization of Entergy Employee Practices and behaviors related to respect, open & trusting interactions, diversity & inclusion, accountability, safety, flexibility, leadership, and communications.
• Demonstrate effective interpersonal and communication skills necessary to develop relationships, which will promote an atmosphere of mutual trust and respect.
• Utilize appropriate analytical and technical skills to understand, communicate and resolve issues in response to a dynamic and changing work environment.
• Manage multiple priorities -- effective prioritization of competing issues, recognizing relevant constraints and opportunities.
• Communicate effectively to interact with personnel at all levels of organization.
• Manage, coach, and hold others appropriately accountable, effectively.

MINIMUM REQUIREMENTS

• System Operator I: Post high school education or military experience, or at least 4 years of relevant work experience. Relevant experience in the following or similar areas: Control Operator or a Transmission/Technical Person in the Electric Utility Business Five or more years of relevant relay, substation, and/or control center experience. NERC System Operator certification to be obtained within the first 12 months of employment.
• System Operator II: 1+ years of related experience, or at least 3 years of experience as a System Operator I, or equivalent experience. NERC System Operator Certification.
• System Operator, Sr.: 5+ years of system operations experience, or at least 3 years of experience as a System Operator II, or equivalent experience. NERC System Operator Certification.