System Network Administrator Level 0

Wyetech; Laurel (MD); On-site; USD 80,000 - 108,000; Full time

Benefits offered by this job

PTO 200 hours

Medical options

Vision & Dental

Life & AD&D

Disability insurance

Hospital indemnity

Identity theft protection

Referral bonus

Mobility among contracts

Team events

Branded clothing

Job summary

Wyetech seeks a System Network Administrator Level 0 in Laurel, Maryland to support IT systems across client/server/storage/network devices. The role includes Tier 1/2 support, virtualization/configuration, and OS across Linux/UNIX/Windows environments. Active TS clearance with polygraph is required.

Full-time position with comprehensive benefits and opportunities to work on government contracting initiatives in a secure setting. Applicants must meet security requirements and be US citizens.

Qualifications

• Implementation, troubleshooting and maintenance of Information Technology (IT) systems
• IT system infrastructure and related processes
• Day-to-day operations, monitoring and problem resolution for client/server/storage/network devices and mobile devices
• Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution
• Escalation and communication of status to agency management and internal customers
• Dispatch system and hardware problem resolution
• Configuration and management of virtual and storage environments
• Linux, UNIX and Windows operating systems
• Installation, troubleshooting and maintenance of operating system software
• Configuration of virtual, storage and network components
• Operating system enhancements to improve reliability and performance

Responsibilities

• Provide implementation, troubleshooting and maintenance of IT systems.
• Manage IT system infrastructure and related processes.
• Offer Tier 1 and Tier 2 support with issue identification and resolution.
• Escalate and communicate status to management and customers.
• Support dispatch system and hardware problem resolution.
• Configure and manage virtual and storage environments.
• Support Linux, UNIX and Windows operating systems.
• Install, troubleshoot and maintain OS software.
• Configure virtual, storage and network components.
• Improve reliability and performance of operating systems.

Skills

IT systems

IT infrastructure

Ops monitoring

Help Desk escalation

Status communication

Hardware dispatch

Virtual/storage

Linux/UNIX/Windows

OS installation

Virtual/network components

OS performance

Job description

Wyetech is a small business founded in June 2007, built on a simple vision that hasn’t changed since day one: hire awesome people, compensate them well, and channel their enthusiasm into making customers happy. That commitment shows up in our benefits, including a best-in-class retirement plan: Wyetech contributes the equivalent of 20% of your salary to your SEP IRA, helping you build real long-term financial security. Our mission is to give employees the best possible environment to thrive while delivering stellar services and solutions for our customers and their missions. We call it engineering happiness: for our customers, and shared by the talented team that makes it happen.

System Network Administrator Level 0

Job Description

Wyetech is seeking a System Network Administrator Level 0 to support TTO-2 in Laurel, Maryland.

Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages Virtual and storage environments; Linux, UNIX and Windows operating systems; installs/loads operating system software, troubleshoots, maintains integrity; and configures virtual, storage and network components along with implementing operating systems enhancements to improve reliability and performance.

Required Skills/Qualifications

• Implementation, troubleshooting and maintenance of Information Technology (IT) systems

• IT system infrastructure and related processes

• Day-to-day operations, monitoring and problem resolution for client/server/storage/network devices and mobile devices

• Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution

• Escalation and communication of status to agency management and internal customers

• Dispatch system and hardware problem resolution

• Configuration and management of virtual and storage environments

• Linux, UNIX and Windows operating systems

• Installation, troubleshooting and maintenance of operating system software

• Configuration of virtual, storage and network components

• Operating system enhancements to improve reliability and performance

Clearance Requirements

Active TS Clearance with Customer Appropriate Polygraph

Due to federal contract requirements, United States Citizenship and position-appropriate security clearance are required.

Benefits

Wyetech provides a generous PTO plan of up to 200 hours annually, aligned with applicable state leave regulations. Employees have the flexibility to adjust their PTO allocation at the start of each calendar year, ensuring it meets their evolving needs.

Full-time employees have the option to participate in a variety of voluntary benefit plans including:

• A Choice of Medical Plan Options, some with Health Savings Account (HSA)

• Vision and Dental

• Life and AD&D Benefits

• Short and Long-Term Disability

• Hospital Indemnity, Accident, and Critical Illness Insurances

• Optional Identity Theft and Legal Protection Services

• Employee Referral Bonus Eligibility up to $10,000

• Mobility Among Wyetech-supported Contracts

• Various contract and work locations throughout Maryland, Virginia, Colorado, Texas, Utah, Alaska, Hawaii and OCONUS

• Various team-building events throughout the year such as: monthly lunches, summer company picnic, and an annual holiday party.

• Employees receive two complementary branded clothing orders annually.

Salary Range

$57.82–$78.30 USD Hourly

Hourly pay rates listed for this position serve as a general guideline and are not a guarantee of compensation. Compensation will vary dependent upon factors including but not limited to: Government contract rates; education; relevant prior work experience, knowledge, skills, and competencies; certifications, and geographic location. Hourly pay rates reflect the pre-benefit gross wage amounts.

Wyetech, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Affirmative Action Statement:

Wyetech, LLC is committed to the principles of affirmative action in all hiring and employment for minorities, women, individuals with disabilities, and protected veterans.

Accommodations:

Wyetech, LLC is committed to providing an inclusive and accessible hiring process. If you need any accommodations during the application or interview process, please contact Brittney Wood at 844-WYETECH x727 or [e-mail]. We are happy to provide reasonable accommodations to ensure equal access to all candidates.

Wyetech, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Affirmative Action Statement:

Wyetech, LLC is committed to the principles of affirmative action in all hiring and employment for minorities, women, individuals with disabilities, and protected veterans.

Accommodations:

Wyetech, LLC is committed to providing an inclusive and accessible hiring process. If you need any accommodations during the application or interview process, please contact Brittney Wood. at 844-WYETECH x727 or [e-mail]. We are happy to provide reasonable accommodations to ensure equal access to all candidates.