System Manager - Travis AFB

Motorola Solutions; California; Vor Ort; USD 90.000 - 130.000; Vollzeit

Zusammenfassung

Motorola Solutions is seeking an Onsite System Manager at Travis Air Force Base to maintain and support a large-scale LMR system while providing cybersecurity and IT administration. You will manage backups, patches, and uptime, coordinating with Air Force engineers and field teams.

The role emphasizes RMF cybersecurity accreditation, documentation of hardware changes, and active contribution to continuous operations for critical government communications infrastructure.

Qualifikationen

• Experience in IT system administration and cybersecurity.
• Familiarity with Motorola ASTRO 25 LMR systems is a plus.
• Ability to manage incidents, troubleshoot, and document cases thoroughly.

Aufgaben

• Serve as primary support for LMR Zone Core equipment and related devices.
• Manage system maintenance, patching, and reboots.
• Ensure backups are transmitted/received between servers and BAR servers.
• Collaborate with MS leadership and USAF engineers on MTN applications.

Kenntnisse

IT System Administration

Cybersecurity

Troubleshooting

Case management

System integration

Tools

ASTRO 25 LMR system

Backups & BAR servers

Jobbeschreibung

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Department Overview

At Motorola Solutions, we believe achieving peak performance is paramount. As a trusted partner to government agencies and enterprises worldwide for over 100 years, our leadership, innovation, and experience managing hundreds of networks in more than 100 countries ensure mission-critical operations run with continuity, enhanced productivity, and reduced risk. When performance reliability is a must, we are ready to serve.

The US Federal Governments Markets Division (USFGMD) is chartered as the premier, compliant supplier of world-class communications solutions to the U.S. Federal Government. We achieve Total Customer Satisfaction and business growth through a professional, well-trained, and diverse workforce. The Federal Systems Technology department, which supports implementing and integrating complex systems sold worldwide to the U.S. Federal Government, is where the Onsite System Manager operates. In this role, you will be crucial to sustaining the DAF (Department of Air Force) LMR (Land Mobile Radio) system, supporting critical applications that span the entire breadth of the U.S. Federal Government’s global footprint.

Job Description

This role is for an Onsite System Manager position located at Travis Air Force Base, responsible for the maintenance, technical support, and cybersecurity assistance for a large-scale LMR (Land Mobile Radio) system. The ideal candidate will have extensive experience in both IT System Administration and Cybersecurity, as well as specialized knowledge of Motorola ASTRO 25 systems. The standard schedule is Monday through Friday, 8:00 AM to 5:00 PM, with minimal travel (under 10%) but occasional required support during off‑hours for critical events.

System Operations and Maintenance:

• Serve as the primary support for LMR Zone Core equipment, including servers, network switches, routers, workstations, and storage devices.

• Manage and execute planned system maintenance and patching activities, including coordinating necessary reboots.

• Ensure the successful transmission and receipt of backups between critical servers and Backup and Recovery (BAR) servers.

• Collaborate with the Global Sustainment Program configuration manager, lead United States Air Force Engineer, and Field Service Manager to complete all Motorola Technical Notification (MTN) applications.

Technical Expertise and Troubleshooting:

• Provide daily (business days) first-level troubleshooting and case management: tracking, reviewing daily reports, following up, and documenting cases thoroughly for sustainment reporting.

• Offer specialized technical assistance across all aspects of the Motorola ASTRO 25 LMR system, including:

• Maintain, program, optimize, troubleshoot, and repair radio repeaters and dispatch/communications consoles for both trunked and conventional LMR systems.

System Integration and Documentation:

• Assist with and track system integrations and modifications originating from the Master Site.

• Support remote site work (e.g., discoveries, core updates), including validating efforts, clearing alarms, and ensuring full functionality testing by remote field teams.

• Identify, validate, and track all hardware changes related to cases, ensuring detailed case notes include Motorola and third‑party model/part numbers, serial numbers, and IUID numbers.

• Update and provide existing System Authorization Boundary Topology diagrams, network diagrams, rack elevations, and metadata to the USAF System Engineer.

Cybersecurity and Reporting:

• Facilitate the Risk Management Framework (RMF) cybersecurity accreditation process by supporting Cybersecurity Engineers in gathering system information and vulnerability remediation.

• Actively participate in cybersecurity planning meetings.

• Provide administrative reports in support of recurring/non‑recurring contracts and furnish one‑time reports as