System Engineer - Senior

Rochester General Hospital; United States; Hybrid; USD 85,000 - 115,000; Full time

Job summary

Rochester Regional Health is seeking a Senior System Engineer to architect, design, and evaluate server solutions that meet customer needs. You will lead complex deployments across Windows Server and cloud platforms, maintaining high availability and performance.

The role combines onsite and remote work from the Riedman Campus in Rochester, NY, with standard 40-hour weeks and day shifts. Requires 5–10 years of server experience and strong analytical/communication skills.

Responsibilities

• Provides complex server engineering support for Information Services & Technology customers.
• Architects and designs fail safe storage solutions to accommodate our server systems, as observed by Manager.
• Develop, maintain and communicate project plans and status updates to the PMO and other stakeholders to establish project timeline and report on progress.

Skills

Windows Server

Cloud services

Analytical skills

Communication skills

Education

Bachelor's degree in computer science

Tools

Azure

AWS

Job description

Job Title: System Engineer - Senior

Department: System Engineering & DBA

Location: Hybrid (Onsite & Remote),Riedman Campus, 100 Kings Highway, Rochester NY 14617. As needed meetings/outage

Hours Per Week: 40

Schedule: Full-Time, Day-Shift, Monday to Friday, (8 am - 4:30 pm)

Position Summary

Architect, design, and evaluate hardware and software server solutions to specifications meeting customer and departmental needs. Responsible for complex system implementations and configurations on supported server hardware and software platforms. Maintains expert knowledge and sets standards for server configurations - both software and hardware. Occasionally acts as project leader for various Technical Services and Information Services and Technology projects.

Key Responsibilities

• Provides complex server engineering support for Information Services & Technology customers.


• Provides server technical expertise on infrastructure projects or projects requested by the customer community.


• Architects and designs fail safe storage solutions to accommodate our server systems, as observed by Manager.


• Strategic Planning and Development.


• System Maintenance and Performance.


• Maintains a high degree of server engineering knowledge and overall computer expertise.


• Performs other duties as assigned.

Lead Responsibilities

• Completes operations by assigning and monitoring work, gathering resources, implementing productivity standards, resolving operations problems,maintaining reference manuals, and implementing new procedures.


• Maintains staff by orienting and training employees and developing personal growth opportunities.


• Contributes to team effort by accomplishing related results as needed.


• Analyze project needs/requirements and recommend systems to enable enterprise integration of systems and hardware.


• Develop, maintain and communicate project plans and status updates to the PMO and other stakeholders to establish project timeline and report on progress.


• Provides technical support for hardware and systems within the RRH infrastructure.


• Provide input into the annual capital and expense budgeting process related to desktop & system engineering infrastructure

Desired Attributes

• Bachelor's degree in computer science preferred.


• Strong analytical, computer, and communication skills.

Minimum Qualifications:

• 5-10 years of experience with computer servers (i.e. Windows Server and cloud service providers like Azure or AWS).

Required Licensure/Certification Skills:

None

PHYSICAL REQUIREMENTS:

Light - Light non-clinical roles include frequent standing or walking and minimal lifting, typically under 20 lbs. Tasks often involve sitting at a workstation, using a computer, handling paperwork, and interacting with colleagues or visitors. Fine motor control is essential for typing and administrative tasks, while clear vision and hearing support accurate communication. Emotional and cognitive demands include managing multiple tasks, handling interruptions, and exercising independent judgment. Environmental exposures are generally low but may include shared workspaces, proximity to clinical areas, or occasional crowding.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee's physician or delegate will be considered for accommodations.

PAY RANGE:

$85,000.00 - $115,000.00

CITY:

Rochester

POSTAL CODE:

14617

The posted pay range is a good faith representation of potential base pay for this position. It may be modified in the future and eligible for additional pay components. Individual annual salaries/hourly rates could vary based on position details and FTE. Pay is determined by considering factors including, but not limited to, experience, relevant qualifications, specialty, internal equity, locations, and contracts.

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.