System Engineer II, Infrastructure Cloud Delivery Security - Information Solutions (Hybrid)

musc; United States; On-site; USD 90,000 - 120,000; Full time

Job summary

Medical University of South Carolina is seeking a System Engineer II in Infrastructure Cloud Delivery Security/Information Solutions. You will support hosting server systems, providing proactive and reactive technical support, and collaborating with teams to enhance efficiency and service quality.

The role requires strong interpersonal, analytical, communication, and customer service skills, with a background in IT infrastructure and security-focused delivery.

Qualifications

• High school diploma + 4 years directly related experience; or a bachelor's degree + 2 years directly related experience; Master's degree in a related field also acceptable.
• Excellent interpersonal, analytical, customer service and communication skills required.

Responsibilities

• Support development, implementation and maintenance of Hosting Services - Server systems.
• Provide proactive and reactive technical support and customer service.
• Participate in team and project meetings and propose intelligent solutions to improve efficiency.

Skills

Interpersonal skills

Analytical skills

Customer service

Communication skills

Education

High school diploma

Bachelor's degree

Job description

Job Description Summary

The System Engineer II, Infrastructure Cloud Delivery Security/Information Solutions, reports to the Team Leader-Hosting Services in support of MUSC's academic, research and healthcare missions. Under indirect supervision, the System, Engineer II, Infrastructure Cloud Delivery Security/Information Solutions, provides a variety of operational, consultative and collaborative functions within Information Solutions. This position assists with the development, implementation and maintenance of the Hosting Services - Server systems. Participates in team and project meetings and provides input on intelligent solutions to improve efficiency. Provides proactive and reactive technical support, maintains high professional standards and exhibits excellent customer service skills while performing assigned tasks.

• Entity: Medical University Hospital Authority (MUHA)
• Worker Type: Employee
• Worker Sub-Type: Regular
• Cost Center: CC002316 SYS - IS Infrastructure Cloud Delivery Security
• Pay Rate Type: Salary
• Pay Grade: Health-29
• Scheduled Weekly Hours: 40
• Work Shift:

Job Description

The System Engineer II, Infrastructure Cloud Delivery Security/Information Solutions, reports to the Team Leader-Hosting Services in support of MUSC's academic, research and healthcare missions. Under indirect supervision, the System, Engineer II, Infrastructure Cloud Delivery Security/Information Solutions, provides a variety of operational, consultative and collaborative functions within Information Solutions. This position assists with the development, implementation and maintenance of the Hosting Services - Server systems. Participates in team and project meetings and provides input on intelligent solutions to improve efficiency. Provides proactive and reactive technical support, maintains high professional standards and exhibits excellent customer service skills while performing assigned tasks.

Additional Job Description

Required Education/Skills/Work Experience:
A high school diploma and four years directly related experience; or a bachelor's degree and two years directly related experience required or a Masters' Degree in a related field. Excellent interpersonal, analytical, customer service and communication skills required.

Physical Requirements

Mobility & Posture

• Standing: Continuous
• Sitting: Continuous
• Walking: Continuous
• Climbing stairs: Infrequent
• Working indoors: Continuous
• Working outdoors (temperature extremes): Infrequent
• Working from elevated areas: Frequent
• Working in confined/cramped spaces: Frequent
• Kneeling: Infrequent
• Bending at the waist: Continuous
• Twisting at the waist: Frequent
• Squatting: Frequent

Manual Dexterity & Strength

• Pinching operations: Frequent
• Gross motor use (fingers/hands): Continuous
• Firm grasping (fingers/hands): Continuous
• Fine manipulation (fingers/hands): Continuous
• Reaching overhead: Frequent
• Reaching in all directions: Continuous
• Repetitive motion (hands/wrists/elbows/shoulders): Continuous
• Full use of both legs: Continuous
• Balance & coordination (lower extremities): Frequent

Lifting & Force Requirements

• Lift/carry 50 lbs. unassisted: Infrequent
• Lift/lower 50 lbs. from floor to 36": Infrequent
• Lift up to 25 lbs. overhead: Infrequent
• Exert up to 50 lbs. of force: Frequent
• Transfer 100 lb. non-ambulatory patient = 50 lbs. force
• Push 400 lb. patient in wheelchair on carpet = 20 lbs. force
• Push patient stretcher one-handed = 25 lbs. force

Vision & Sensory

• Maintain corrected vision 20/40 (one or both eyes): Continuous
• Recognize objects (near/far): Continuous
• Color discrimination: Continuous
• Depth perception : Continuous
• Peripheral vision: Continuous
• Hearing acuity (with correction): Continuous
• Tactile sensory function: Continuous
• Gross motor with fine motor coordination: Continuous

Selected Positions

• Olfactory (smell) function: Continuous
• Respirator use qualification: Continuous

Work Environment & Conditions

• Effective stress management: Continuous
• Rotating shifts: Frequent
• Overtime as required : Frequent
• Latex-safe environment: Continuous

Examples

• Transfer 100 lb. non-ambulatory patient = 50 lbs. force
• Push 400 lb. patient in wheelchair on carpet = 20 lbs. force
• Push patient stretcher one-handed = 25 lbs. force

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees