System Engineer II, Network - Information Solutions (PeeDee)

Medical University of South Carolina; Florence (SC); On-site; USD 90,000 - 120,000; Full time

Job summary

The Medical University of South Carolina is seeking a System Engineer II, Network to support MUSC's academic, research and healthcare missions. You will troubleshoot complex network issues, implement changes, document processes, and collaborate with Information Solutions to improve network efficiency.

Responsibilities include routing, switching, VOIP, wireless networks, IP address management, VPN, firewalls, and authentication services, with a focus on customer service and professional standards.

Qualifications

• A high school diploma and six years directly related experience; or a bachelor's degree and two years directly related experience required; or a Masters' Degree in a related field.
• Four years of Network experience is preferred.
• Excellent interpersonal, analytical, customer service and communication skills required.
• Experience in implementing, administering, and troubleshooting network infrastructure devices, including: firewalls, routers, switches, wireless access points, controllers and monitoring applications.

Responsibilities

• Support network services and resolve complex technical issues.
• Develop and maintain documentation, communications, processes, and plans for change management and operations.
• Participate in team and project meetings and provide input on solutions to improve efficiency.
• Transfer knowledge to peers and staff while maintaining high professional standards and customer service.
• Collaborate with Information Solutions to maximize the benefit of network services.

Skills

Interpersonal skills

Analytical skills

Customer service

Communication

Education

High school diploma or equivalent

Bachelor's degree

Master's degree

Tools

Firewalls

Routers

Switches

Wireless access points

VPN

IP address management

VOIP

Job description

Job Description Summary

The System Engineer II, Network reports to the Manager, Network Infrastructure and Security Engineering in support of MUSC's academic, research and healthcare missions. Under general supervision, this position supports network services, evaluates and resolves complex technical issues and demonstrates strong analytical and communication skills to maximize the benefit of services the team provides for Information Solutions. Assists in generating appropriate documentation, communications, processes, and plans to identify and remove obstacles to, and mitigate the disruption of change related to the design, management, implementation, and operations of the network; is responsible for the timely resolution of network issues; takes a role in projects; participates in team and project meetings and provides input on solutions to improve efficiency. The position transfers knowledge to peers and staff, maintains high professional standards, and exhibits excellent customer service skills while performing assigned tasks. Additional Skills required for the position include routing, switching, VOIP, wireless networks, IP address management, VPN, firewalls, and authentication services.

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type

Regular

Cost Center

CC002312 SYS - IS Network Infrastructure and Security Engineering

Pay Rate Type

Salary

Pay Grade

Health-29

Scheduled Weekly Hours

40

Job Description

The System Engineer II, Network reports to the Manager, Network Infrastructure and Security Engineering in support of MUSC's academic, research and healthcare missions. Under general supervision, this position supports network services, evaluates and resolves complex technical issues and demonstrates strong analytical and communication skills to maximize the benefit of services the team provides for Information Solutions. Assists in generating appropriate documentation, communications, processes, and plans to identify and remove obstacles to, and mitigate the disruption of change related to the design, management, implementation, and operations of the network; is responsible for the timely resolution of network issues; takes a role in projects; participants in team and project meetings and provides input on solutions to improve efficiency. The position transfers knowledge to peers and staff, maintains high professional standards, and exhibits excellent customer service skills while performing assigned tasks. Additional Skills required for the position include routing, switching, VOIP, wireless networks, IP address management, VPN, firewalls, and authentication services.

Additional Job Description

Required Education/Skills/Work Experience

A high school diploma and six years directly related experience; or a bachelor's degree and two years directly related experience required; or a Masters' Degree in a related field. Four years of Network experience is preferred. Excellent interpersonal, analytical, customer service and communication skills required.

Experience in implementing, administering, and troubleshooting network infrastructure devices, including: firewalls, routers, switches, wireless access points, controllers and monitoring applications. Knowledge of communication or information systems, voice and data networking operations. Knowledge and technical expertise in networking protocols, security, and wireless communications.

Physical Requirements

• Mobility & Posture
• Standing: Continuous
• Sitting: Continuous
• Walking: Continuous
• Climbing stairs: Infrequent
• Working indoors: Continuous
• Working outdoors (temperature extremes): Infrequent
• Working from elevated areas: Frequent
• Working in confined/cramped spaces: Frequent
• Kneeling: Infrequent
• Bending at the waist: Continuous
• Twisting at the waist: Frequent
• Squatting: Frequent
• Manual Dexterity & Strength
• Pinching operations: Frequent
• Gross motor use (fingers/hands): Continuous
• Firm grasping (fingers/hands): Continuous
• Fine manipulation (fingers/hands): Continuous
• Reaching overhead: Frequent
• Reaching in all directions: Continuous
• Repetitive motion (hands/wrists/elbows/shoulders): Continuous
• Full use of both legs: Continuous
• Balance & coordination (lower extremities): Frequent
• Lifting & Force Requirements
• Lift/carry 50 lbs. unassisted: Infrequent
• Lift/lower 50 lbs. from floor to 36”: Infrequent
• Lift up to 25 lbs. overhead: Infrequent
• Exert up to 50 lbs. of force: Frequent
• Examples:
• Transfer 100 lb. non-ambulatory patient = 50 lbs. force
• Push 400 lb. patient in wheelchair on carpet = 20 lbs. force
• Push patient stretcher one-handed = 25 lbs. force
• Vision & Sensory
• Maintain corrected vision 20/40 (one or both eyes): Continuous
• Recognize objects (near/far): Continuous
• Color discrimination: Continuous
• Depthperception: Continuous
• Peripheral vision: Continuous
• Hearing acuity (with correction): Continuous
• Tactile sensory function: Continuous
• Gross motor with fine motor coordination: Continuous
• Selected Positions:
• Olfactory (smell) function: Continuous
• Respiratoruse qualification: Continuous
• Work Environment & Conditions
• Effective stress management: Continuous
• Rotating shifts: Frequent
• Overtime asrequired: Frequent
• Latex-safe environment: Continuous

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees