System Engineer III, Network - Information Solutions (Columbia)

Medical University of South Carolina; Columbia, Northern (SC, KY); Hybrid; USD 90,000 - 120,000; Full time

Job summary

The System Engineer III, Network at Medical University of South Carolina is responsible for routing, switching, VOIP, wireless networks, VPN, firewalls and authentication services. The role serves as a SME, resolves complex issues and contributes to design, management and operations of MUSC's network.

You will lead projects, prepare documentation and training, and coach peers while maintaining high professional standards and excellent customer service.

Qualifications

• Bachelor's degree with 5+ years related experience, or HS diploma with 9 years related experience, or Master's with 3 years related experience.
• 7+ years of network experience preferred.
• Strong interpersonal, project management, analytical and communication skills.

Responsibilities

• Serve as SME for network services and resolve complex issues.
• Lead projects and coordinate with teams.
• Develop documentation, processes, and educational plans.
• Coach peers and ensure high customer service standards.

Skills

Interpersonal skills

Project management

Analytical thinking

Communication skills

Education

Bachelor's degree

Master's degree

High school diploma

Job description

Job Description Summary

The System Engineer III, Network, reports to the Manager, Network Infrastructure and Security Engineering in support of MUSC’s academic, research and healthcare missions. Areas of expertise include routing, switching, VOIP, wireless networks, IP address management, VPN, firewalls, and authentication services. This position serves as a subject matter expert for network services, evaluates and resolves complex technical issues and demonstrates strong analytical and communication skills to maximize the benefit of services the team provides for Information Solutions. Generates appropriate documentation, communications, processes, and educational plans to identify and remove obstacles to, and mitigate the disruption of change related to the design, management, implementation, and operations of the network; is responsible for the timely resolution of network issues; takes a lead role in projects; participates in team and project meetings and provides input on solutions to improve efficiency. The position coaches and transfers knowledge to peers and staff, maintains high professional standards, and exhibits excellent customer service skills while performing assigned tasks.

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type

Regular

Cost Center

CC002312 SYS - IS Network Infrastructure and Security Engineering

Pay Rate Type

Salary

Pay Grade

Health-30

Scheduled Weekly Hours

40

Job Description

The System Engineer III, Network, reports to the Manager, Network Infrastructure and Security Engineering in support of MUSC’s academic, research and healthcare missions. Areas of expertise include routing, switching, VOIP, wireless networks, IP address management, VPN, firewalls, and authentication services. This position serves as a subject matter expert for network services, evaluates and resolves complex technical issues and demonstrates strong analytical and communication skills to maximize the benefit of services the team provides for Information Solutions. Generates appropriate documentation, communications, processes, and educational plans to identify and remove obstacles to, and mitigate the disruption of change related to the design, management, implementation, and operations of the network; is responsible for the timely resolution of network issues; takes a lead role in projects; participates in team and project meetings and provides input on solutions to improve efficiency. The position coaches and transfers knowledge to peers and staff, maintains high professional standards, and exhibits excellent customer service skills while performing assigned tasks.

Additional Job Description

Required Education/Skills/Work Experience

A bachelor’s degree and five years directly related experience; or a high school diploma and nine years directly related experience; or a Masters’ degree and 3 years directly related experience required. 7+ years of Network experience is preferred. Must possess strong interpersonal, project management, analytical and communication skills.

Experience in implementing, administering, and troubleshooting network infrastructure devices, including: firewalls, routers, switches, wireless access points, controllers and monitoring applications. Knowledge of communication or information systems, voice and data networking operations. Knowledge and technical expertise in networking protocols, security, and wireless communications.

Physical Requirements

• Mobility & Posture
• Standing: Continuous
• Sitting: Continuous
• Walking: Continuous
• Climbing stairs: Infrequent
• Working indoors: Continuous
• Working outdoors (temperature extremes): Infrequent
• Working from elevated areas: Frequent
• Working in confined/cramped spaces: Frequent
• Kneeling: Infrequent
• Bending at the waist: Continuous
• Twisting at the waist: Frequent
• Squatting: Frequent
• Pinching operations: Frequent
• Gross motor use (fingers/hands): Continuous
• Firm grasping (fingers/hands): Continuous
• Fine manipulation (fingers/hands): Continuous
• Reaching overhead: Frequent
• Reaching in all directions: Continuous
• Repetitive motion (hands/wrists/elbows/shoulders): Continuous
• Full use of both legs: Continuous
• Balance & coordination (lower extremities): Frequent
• Lift/carry 50 lbs. unassisted: Infrequent
• Lift/lower 50 lbs. from floor to 36”: Infrequent
• Lift up to 25 lbs. overhead: Infrequent
• Exert up to 50 lbs. of force: Frequent
• Transfer 100 lb. non-ambulatory patient = 50 lbs. force
• Push 400 lb. patient in wheelchair on carpet = 20 lbs. force
• Push patient stretcher one-handed = 25 lbs. force
• Maintain corrected vision 20/40 (one or both eyes): Continuous
• Recognize objects (near/far): Continuous
• Color discrimination: Continuous
• Depthperception: Continuous
• Peripheral vision: Continuous
• Hearing acuity (with correction): Continuous
• Tactile sensory function: Continuous
• Gross motor with fine motor coordination: Continuous

Selected Positions

• Olfactory (smell) function: Continuous
• Respiratoruse qualification: Continuous

Work Environment & Conditions

• Effective stress management: Continuous
• Rotating shifts: Frequent
• Overtime asrequired: Frequent
• Latex-safe environment: Continuous

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees