System Engineer

Commscope Holding; Seattle (WA); In loco; USD 120.000 - 180.000; Tempo pieno

Descrizione del lavoro

Commscope Holding seeks a Ruckus Systems Engineer to support customers and partners remotely, with 50%+ travel and residency in California. You will provide technical demos, architectural designs, PoCs, and trainings across the territory to drive solution adoption.

You will collaborate with Territory Account Managers and partners to position Ruckus networking solutions, deliver presentations at events, and guide complex deployments and network planning.

Competenze

• BS/BA minimum in a technical field.
• Minimum 5 years pre‑sales or equivalent experience with routers, switches and Wi‑Fi.
• Certifications such as CCNA, BPIPA, JNCIA, CWNA, etc.
• Strong ability to troubleshoot complex problems.
• Strong presentation and written communication skills.

Mansioni

• Pre‑sales engineering: network design, RF planning, BOM creation, sales engagement, training.
• Identify and drive territory account plan based on business economics and trends.
• Act as a trusted technical advisor to customers and partners.
• Assist the Territory/Partner Account Manager in driving revenue and achieving quota.

Conoscenze

Pre-sales engineering

Networking

Wi-Fi

CCNA

BPIPA

JNCIA

CWNA

Technical presentations

Communication

Formazione

BS/BA in Electrical Engineering

Information Technology

Strumenti

Ekahau

TamoGraph

Air Magnet

VMware

Descrizione del lavoro

This position is remote, requires 50% or more travel, and the candidate must live in the state of California, ideally in or near the Central Valley area or be willing to relocate at their own expense.

Overview

The Ruckus Systems Engineer is a trusted advisor that provides customer and/or partner focused technical sales support and technical management to all accounts within the territory. The Systems Engineer works with Territory Account Manager(s) and/or a Partner Account Manager to sell Ruckus networking solutions through a network of channel partners. The role involves consultative, solutions‑based discussions with decision makers and providing technical demos, architectural designs, proof of concept trials, training, and presentations for customers, partners, prospects, and at various Ruckus and industry level events.

Responsibilities

• Pre‑sales engineering: network design, radio frequency passive and/or active planning, bill of material creation, sales opportunity engagement, and technical training individually or in larger group settings.
• Identifying and driving the development of a territory account plan based on business economics and industry trends, including vertical markets.
• Act as a trusted technical advisor to customers and partners with the ability to differentiate and competitively position Ruckus solutions.
• Assist the Territory and/or Partner Account Manager in driving revenue and selling solutions to achieve quota goals.

Required Qualifications

• Undergraduate or graduate degree (BS/BA minimum) in Electrical Engineering, Network Engineering, Information Technology, Management Information Systems, Computer Science, or equivalent proven work‑related experience.
• Minimum 5 years pre‑sales or equivalent experience working with routers, switches, and Wi‑Fi technologies.
• Professional or associate level networking industry certification such as CCNA, BPIPA, JNCIA, Cisco, Aruba, Ruckus, CWNA, etc.
• Strong ability to support and manage the process of troubleshooting complex problems.
• Highly effective technical presentation skills at all levels.
• Strong verbal and written communication skills at all levels.

You will excite us if you have:

• A proficient understanding of pre‑sales engineering, technical sales processes, and critical account management.
• Ability to communicate written and oral technical solutions to a variety of audiences, including executive level decision makers.
• Advanced understanding of partner business drivers and how to map these to a customer network environment, including identification of improvement areas in network design.
• Working knowledge of networking technical skills, specifically 802.11 Wi‑Fi technology evolution releases (Wi‑Fi 5, 6, 7), RF antenna signal propagation behavior, design best practices, predictive heat map creation, wireless troubleshooting, wireless network optimization, IP routing and switching, WAN/LAN design, setup and configuration, Layer 4‑7 application services, security authentication methods and products, SASE, SD‑WAN, RADIUS, AD, virtualization environments, VM installations (VMware, KVM, Hyper‑V, GCE, Azure, AWS).
• DevOps/REST or other common API programming knowledge (a plus).
• General knowledge of cloud services (SaaS), VLAN, security, VoIP, QoS wired/wireless, BYOD/MDM, P2P, mesh, wireless controller architectures, Wi‑Fi protocols and transmission, RF design, indoor and outdoor wireless deployments, packet capture/analysis tools, and WLAN security.
• Working knowledge of wi‑fi design tools such as Ekahau, TamoGraph, Air Magnet, etc.