System Engineer

Supermicro; San Jose (CA); Hybrid; USD 90,000 - 110,000; Full time

Job summary

Supermicro is seeking a System Engineer to lead the development and integration of Twinpro/Multi-Node system products for the Telco Edge, Cloud, and data center infrastructure. This role focuses on building and guiding server product solutions, coordinating with remote teams and on-site leadership to meet roadmap expectations.

You will collaborate with marketing and sales to promote products and engage directly with customers to drive go-to-market strategies.

Qualifications

• BS or MS degree in EE or BA with 2+ years of related work experiences preferred.
• Experience in product marketing/management from concept through launch to end-of-life.
• Strong knowledge of computer architectures and product/marketing acumen.
• Good presentation & communication skills.
• Proficiency with hand and power tools for hardware installation.
• Ability to read and interpret technical drawings, schematics, and diagrams.
• Excellent problem-solving skills and attention to detail.

Responsibilities

• Develop product roadmap and lead the development and integration of Twinpro/Multi-Node system products.
• Develop and deliver a clear strategy and partner with marketing, engineering, and business development to provide complete server solutions to customers.
• Create technical product requirements for cloud/data center infrastructure based on customer requirements, trends and business needs.
• Engage with customers at various levels including senior executives, engineering, and product marketing to convey capabilities and gather requirements.
• Escalate critical issues to high level management and vendors for resolution.
• Provide product trainings to internal teams, sales teams and customers.
• Provide 3rd level customer (internal and external) support as needed.

Skills

Presentation skills

Communication skills

Problem solving

Attention to detail

Hardware installation

Education

BS/MS in EE or BA

Tools

Hardware installation tools

Job description

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Location: San Jose, California, United States

About Supermicro:

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Summary:

Supermicro is seeking a System Engineer who can lead the development and integration of Twinpro/Multi-Node system products for the Telco Edge, Cloud and data center infrastructure. This is a key product management role focused on server product solutions where communication among remote teams and on-site product leadership for our development teams is critical to develop and enable operations to fulfill roadmap expectation. In addition to developing new top-of-the-line systems, collaborate with marketing and sales departments to promote products and interact with customers directly to sell these products. In this position you will use strong technical and communication skills towards product definition strategy for Supermicro’s core product family including research into vertical-based customer solutions and creation of aggressive go-to market plan. Ultimately. You will become a core member of the Server Product Management team and engage in technical, product development, marketing, and pre/post-sales support activities.

Essential Duties and Responsibilities:

Includes the following essential duties and responsibilities (other duties may also be assigned):

• Develop product roadmap and lead the development and integration of Twinpro/Multi-Node system products
• Develop and deliver a clear strategy and partner closely with marketing, engineering, and business development to provide a complete server solutions to customers
• Leverage strong technical background to create technical product requirements for cloud/data center infrastructure solutions based on customer requirements, industry trends and business requirements
• Engage with customers at various levels including senior executives, engineering, and product marketing to convey our capabilities and vision, and understand their challenges and requirements
• Escalate critical issues to high level management and vendors for solution as needed
• Provide product trainings to internal teams, sales teams and customers
• Provide 3rd level customer (internal and external) support as needed

Qualifications:

• BS or MS degree in EE or BA with 2+ years of related work experiences preferred
• Demonstrated ability in product marketing and/or product management role, must have managed a number of products from initial concept through development, launch, and end-of-life
• Strong knowledge with computer architectures and/or sales/product marketing business acumen
• Good presentation & communication skills is required
• Proficiency in using hand and power tools for hardware installation
• Ability to read and interpret technical drawings, schematics, and diagrams
• Excellent problem-solving skills and attention to detail

Salary Range

$90,000 - $110,000

The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.