System Director, IT Infrastructure & Services

Baptist; Memphis (TN); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salaries

Paid vacation/time off

Continuing education opportunities

Generous retirement plan

Health insurance including dental and vision

Job summary

A prominent healthcare organization is seeking a System Director of Technology Infrastructure to lead IT engineering and support teams. This influential role requires 15+ years of experience, a strong background in cloud environments, and a proven track record in managing customer service operations. The ideal candidate will drive strategic initiatives and enhance service delivery across a network of 22 hospitals. A passion for technology and a commitment to excellence are essential to foster a customer-centric culture within the organization.

Qualifications

• Extensive experience managing operational customer service teams.
• Demonstrated ability to formulate a high-level strategy and convert it into a tactical plan.
• Solid background in cloud environments and building cloud-native platforms.

Responsibilities

• Implement the mission and vision of the IT organization.
• Develop a multi-year roadmap and key performance indicators.
• Manage and enhance core infrastructure services.

Skills

Leadership

Cloud environments

Customer service

Strategic thinking

Agile methodologies

Negotiation skills

Education

15+ years of relevant technical experience

8+ years in a leadership role

Tools

AWS

Azure

Job description

A prominent healthcare organization is seeking a System Director of Technology Infrastructure to lead IT engineering and support teams. This influential role requires 15+ years of experience, a strong background in cloud environments, and a proven track record in managing customer service operations. The ideal candidate will drive strategic initiatives and enhance service delivery across a network of 22 hospitals. A passion for technology and a commitment to excellence are essential to foster a customer-centric culture within the organization.