System Director, Client Financial Services

BPI Burrell Preferred Inc.; United States; On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Employee Assistance Program

Mileage Reimbursement

Employee Discounts

Paid time off

Career mobility opportunities

Top-notch training

Job summary

BPI Burrell Preferred Inc. seeks a Systems Director of Client Financial Services to manage the company’s revenue cycle and ensure exceptional service delivery. Key responsibilities include budget development, performance oversight, and maintaining compliance with regulatory standards.

The ideal candidate will possess strong analytical skills, commitment to compliance, and experience in staff development. This full-time position is based in Springfield, Missouri, and offers substantial benefits including health, dental, and generous time-off policies.

Qualifications

• Graduate from an accredited college or university with a Master’s Degree in the relevant field.
• At least two years of experience in the area of degree.
• Current driver’s license and acceptable driving record.

Responsibilities

• Supervise performance evaluations and training plans.
• Ensure compliance with regulatory standards.
• Develop annual performance measures and budgets.

Skills

Analytical skills

Leadership

Compliance understanding

Staff motivation

Education

Master’s Degree in health or human services, business, psychology, or related field

Bachelor’s Degree in health or human services, business, psychology, or related field + 2 years of experience

Job description

Job Title: Systems Director of Client Financial Services

Location: Springfield, Missouri

Department: Client Financial Services and Benefit Advocacy Services

Employment Type: Full-time

Job Summary

Join our dedicated and collaborative team as the Systems Director of Client Financial Services, where you will play a crucial role in managing the overall functions of the Company’s revenue cycle. This position is vital for maximizing revenue and ensuring consistent cash flow while maintaining exceptional employee and customer relations. We are looking for a leader with strong analytical skills, a commitment to compliance, and the ability to motivate and develop a high‑quality staff. By joining us, you will contribute to a mission that prioritizes quality service and operational excellence, making a significant impact in the healthcare community. In this role, you will oversee performance targets, develop annual budgets, and ensure compliance with regulatory standards. You will also coordinate inter‑agency resources and maintain open communication throughout the organization to enhance the quality of our services.

Benefits

• Employee Assistance Program – 24/7 counseling services, legal assistance, and financial consultation for you and your household at no cost
• Mileage Reimbursement – Company paid for work functions requiring travel
• Employee Discounts – Hotels, theme parks & attractions, college tuition
• Workplace Culture – An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
• Additional Perks & Benefits – (see additional info)

Key Responsibilities

• Complete supervisee’s performance evaluations, training plans, and supervision records.
• Maintain a climate that attracts, retains, and motivates a staff of top-quality people.
• Interview, hire, and train new site associates while ensuring supervisory staff are equipped to participate in the interview and selection process.
• Provide oversight of performance targets within specified timeframes.
• Develop annual performance indicator measurements for Quality Improvement in correlation with Revenue Cycle Management (RCM) leadership.
• Develop annual budgets focusing on revenue models, staffing patterns, and expenses in correlation with RCM leadership.
• Ensure compliance with applicable regulatory standards, maintaining licensure, certification, and accreditation.
• Coordinate inter‑agency resources to align program services and operations with the agency's primary functions.
• Ensure adherence to the Company’s policies and procedures, providing suggestions for updates or revisions.
• Respond to strengths or weaknesses identified through self‑assessment and external mechanisms that impact the quality of the department’s performance.
• Provide training, instruction, and ensure continuing education goals are met for all direct reports.
• Facilitate open communication with staff through regularly scheduled meetings and frequent interaction with key personnel.
• Ensure compliance and staff education regarding Corporate Compliance expectations.
• Assure efficient day‑to‑day operation of all Billing functions by troubleshooting problems and enforcing quality control over processes.
• Supervise staff members in the Billing department, ensuring timely performance evaluations.
• Coordinate the workflow of department(s) supervised to ensure deadlines are met.
• Attend weekly RCM leadership meetings.
• Provide significant assistance to the Vice President and/or Chief Revenue Officer on projects and other duties.
• Perform other duties as assigned.

Education, Experience, and Credential Qualifications

• Graduate from an accredited college or university with a Master’s Degree in health or human services, business, psychology, or a closely related field; OR
• Graduate from an accredited college or university with a Bachelor’s Degree in health or human services, business, psychology, or a closely related field; AND
• At least two (2) years of experience in the area of degree.

Additional Qualifications

• Successful completion of background check including criminal record, driving record, abuse/neglect, and fingerprint check.
• Completion of New Hire Orientation at the beginning of employment.
• All training requirements including Relias at the beginning of employment and annually thereafter.
• Current driver’s license, acceptable driving record, and current auto insurance.

Physical Requirements

ADA consideration – Sedentary work: Exerting up to 10 pounds of force occasionally (exists up to 1/3 of the time) and/or a negligible amount of force frequently (exists 1/3 to 2/3 of the time) to lift, carry, push, or pull, or otherwise move objects, including the human body. Repetitive movements of hands, fingers, and arms for typing and/or writing during work shift. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Position Perks & Benefits

• Paid time off: full‑time employees receive an attractive time‑off package to balance your work and personal life.
• Employee benefits package: full‑time employees receive health, dental, vision, retirement, life, and more.
• Top‑notch training: initial, ongoing, comprehensive, and supportive.
• Career mobility: advancement opportunities/promoting from within.
• Welcoming, warm, supportive: a work culture & environment that promotes your well‑being, values you as a human being, and encourages your health and happiness.

Mission

Brightli is on a mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, increase access to mental health and substance use care, and evolve the behavioral health industry to better meet the needs of our clients.

Equal Employment Opportunity

We are an Equal Employment Opportunity Employer.

Brightli is a Smoke and Tobacco Free Workplace.