System Debug Engineer

Support Revolution; San Jose (CA); On-site; USD 95,000 - 125,000; Full time

Job summary

Supermicro in San Jose, CA seeks a System Debug Engineer to diagnose server system failures and collaborate with RD, System teams, and customer support to improve product quality in early DVT/PVT stages.

The role requires Linux/Windows proficiency, lab and debug skills with test equipment, soldering, and a strong problem-solving mindset, with opportunities to contribute to testing methodologies and knowledge transfer to production.

Qualifications

• Bachelor of Science in Electrical Engineering with minimum 3 years of working experience preferred.
• Proficient in Linux and Windows OS.
• Lab and debug skills with test equipment such as digital multimeter and oscilloscopes; soldering and debugging skills.
• Strong problem-solving capability.
• Familiar with Intel ITP/DCI and Intel CPUs & Chipset architecture or AMD CPU/GPU & Chipset architecture is a plus.

Responsibilities

• Diagnose the root cause of server system failures and isolate the components/failure nodes.
• Interface with RD, System teams, and customer support to improve Supermicro products quality in early DVT/PVT stage.
• Develop and publish test reports and communicate findings to other team members.
• Using software to improve testing techniques / procedures for analyzing system failure data efficiently.
• Support product technology know-how & troubleshooting skills transfer to Production from PVT to MP stage.

Skills

Linux

Windows OS

Debugging

Soldering

Oscilloscopes

Intel CPU/Chipset architecture

AMD CPU/GPU architecture

Education

Bachelor of Science in Electrical Engineering

Tools

Intel CPU/Chipset architecture

AMD CPU/GPU architecture

Job description

Location: San Jose, California, United States

About Supermicro:

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Summary:

Supermicro islooking for a System Debug Engineer to support customer and other internal departments for solving server system issues. In this role, you will work with other departments to provide solutions for the issues and product quality improvement in early DVT/PVT stage. The ideal candidate should be familiar with PCBA debugging.

Essential Duties and Responsibilities:

• Diagnose the root cause of server system failures and isolate the components/failure nodes
• Interface with RD, System teams, and customer support to improve Supermicro products quality in early DVT/PVT stage
• Develop and publish test reports and communicate findings to other team members
• Using software to improve testing techniques / procedures for analyzing system failure data efficiently
• Support product technology know-how & troubleshooting skills transfer to Production from PVT to MP stage

Qualifications:

• Bachelor of Science in Electrical Engineering with minimum 3 years of working experience preferred
• Proficient in Linux and Windows OS
• Lab and debug skills are required, including experience working with and analyzing output from test equipment such as digital multi-meter and oscilloscopes, along with soldering and debugging skills
• Strong problem-solving capability
• Familiar with Intel ITP/DCI and Intel CPUs & Chipset architecture or AMD CPU/GPU & Chipset architecture is a plus

Salary Range

$95,000 - $125,000

The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.