System Analyst, Smartsheet

Symbotic; Northern (KY); Hybrid; USD 82,000 - 113,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability coverage

401K

Paid time off

Job summary

Symbotic is seeking a Systems Analyst to manage Smartsheet configuration and development, maintain Power BI dashboards, and extend the portfolio reporting landscape. You will work with Scheduling leadership to build sheets, forms, RAID logs, and KPI dashboards that keep portfolio data accurate and visible.

The role involves integrating Smartsheet with Power BI and Jira, configuring automated workflows, and guiding stakeholders on best practices.

Qualifications

• Bachelor's degree or equivalent practical experience in a technical field.
• Minimum 2–4 years of hands-on Smartsheet configuration and development.
• Smartsheet Professional Certification or System Administrator credentials are a plus.
• Proficiency with Smartsheet including advanced formulas and cross-sheet references.
• Experience linking Smartsheet with Power BI, Jira, Office or Google Workspace.
• Power BI experience to maintain dashboards and data connections.
• Strong problem-solving and communication skills.
• Ability to thrive in a fast-paced environment with guidance as needed.
• Experience with Smartsheet Control Center is a plus.
• Some travel up to 10% and valid driver's license.

Responsibilities

• Build and maintain custom sheets, intake forms, RAID logs, and KPI dashboards.
• Maintain company-facing plan of record dashboards in Power BI and Smartsheet sources.
• Configure automated multi-step workflows, alerts, and cross-project linkages.
• Administer user accounts, permissions, workspace structures, and licenses via Control Center.
• Guide non-technical stakeholders on best practices with documentation and hands-on support.
• Support AI-enabled Smartsheet roadmap development and enhancements.
• Develop strong relationships with implementation, engineering, and installation teams.

Skills

Smartsheet configuration

Smartsheet development

Power BI integration

User experience improvement

Cross-team collaboration

Education

Bachelor's degree in Data Analytics, Data Science, Computer Science, or related field

Tools

Smartsheet

Power BI

Jira

Microsoft Office

Google Workspace

Smartsheet Control Center

Job description

Time type: full time

What w e need

The Smartsheet Systems Analyst supports the Project Management Organization by administering, optimizing , and extending the Symbotic Smartsheet portfolio and by maintaining the company facing plan of record dashboards. Working under the direction of Scheduling leadership, this role builds and maintains the sheets, workflows, and reporting infrastructure that keep portfolio data accurate , connected, and visible to stakeholders across the business. The role pairs hands‑on Smartsheet development with dashboard upkeep in Power BI, where plan of record reporting is fed from Smartsheet sources.

What we do

The PMO enables Symbotic’s Project Execution organization by building operating mechanisms that improve predictable delivery: standardized governance, cross‑functional coordination, portfolio transparency, and continuous improvement. We accelerate execution by clarifying ownership, improving decision cycles, and deploying scalable systems and ways of working that help teams deliver on Symbotic’s organizational pillars - Deliver Budget, Elevate Talent, and Invest in Development.

What you'll do

B uild and maintain custom sheets, intake forms, RAID logs, and dynamic KPI dashboards that support portfolio operations.

Maintain and update the company facing plan of record dashboards in Power BI, including the Smartsheet data sources that feed them, so that published reporting stays accurate and current.

Configure automated multi-step workflows, alerts, data consolidation, and cross‑project linkages using tools such as DataMesh , Data Shuttle, and Bridge.

Administer user accounts, permissions, workspace structures, and license allocation under the direction of Scheduling leadership, including deployments managed through Smartsheet Control Center.

Guide non‑technical stakeholders and internal champions on best practices for daily use and long‑term platform adoption, including documentation and hands‑on support.

Support the execution of the PMO's AI‑enabled Smartsheet roadmap, including gathering user input and helping implement approved enhancements.

Build strong working relationships with partner organizations, including implementation, engineering, and installation, so that platform improvements reflect all perspectives.

What you need

Bachelor's degree in Data Analytics, Data Science, Computer Science, or a related technical field, or equivalent practical experience.

Minimum 2–4 years of hands‑on Smartsheet configuration and development experience, ideally in a technically demanding environment with a focus on user experience and process improvement.

Smartsheet P rofessional Certification or System Administrator credentials are a plus.

Proficiency in Smartsheet, including advanced formulas, cross‑sheet references, reports, data aggregation, and Smartsheet AI tools.

Experience connecting Smartsheet with external platforms such as Power BI, Jira, Microsoft Office, or Google Workspace.

Working knowledge of Power BI sufficient to maintain and update existing dashboards and their data connections.

Strong problem‑solving and communication skills, with the ability to translate business needs into practical, scalable configurations.

Comfort operating in a fast‑paced environment with guidance available, along with a willingness to raise questions and flag issues early.

Experience with Smartsheet Control Center in a multi‑project or portfolio environment is a plus.

Working knowledge of agentic AI concepts and tools, with an interest in applying them to project and portfolio operations.

Exposure to PMO, scheduling, or project controls environments.

Up to 10% of travel may be required . Employees must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations.

Employees may be required to use a personal credit card for business travel expenses, which are reimbursed based on the program guidelines. Eligible employees may receive a corporate credit card based on role and travel requirements, but a personal credit card may be needed during onboarding until the corporate card is issued.

#LI-JC1

The base range for this position in the posted location is $82,000.00 - $113,300.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits.