Work Arrangement: Hybrid – 3 days onsite / 2 days remote
SJ Mobilita is recruiting an experienced System Analyst / QA Manager for a client supporting a large-scale Medicaid systems implementation.
About the Role
The System Analyst / QA Manager will lead Quality Assurance activities and manage the complete testing lifecycle for a large-scale Medicaid systems environment.
The role will coordinate closely with business teams, external vendors, system integrators, technical teams, and project stakeholders to ensure effective SIT, UAT, and End-to-End (E2E) testing.
The successful candidate will be responsible for test strategy, planning, execution, test data preparation, defect management, reporting, test readiness, and overall QA coordination.
Key Responsibilities
- Lead System Integration Testing (SIT), User Acceptance Testing (UAT), and End-to-End (E2E) Testing activities.
- Support testing across Medicaid Enterprise Systems (MES), MMIS modules, and Commercial Off-the-Shelf (COTS) applications.
- Develop test scenarios, test cases and detailed test data.
- Coordinate test execution with business users and technical teams.
- Manage UAT activities and ensure adequate test coverage and traceability.
- Lead defect triage meetings involving multiple vendors, systems and project teams.
- Track defects through resolution and closure.
- Validate data integrity across integrated systems.
- Maintain historical UAT testing information and QA documentation.
- Conduct test readiness reviews and post-test assessments.
- Prepare test execution metrics, test summaries and management reports.
- Identify risks and elevate issues to appropriate project leadership.
- Act as a liaison between developers, business users, vendors and system integrators.
- Facilitate meetings and maintain effective communication with technical and non-technical stakeholders.
- Support data conversion and integration testing across multiple Medicaid systems.
- Understand project requirements and technical designs and translate them into effective testing solutions.
- Troubleshoot and support resolution of issues escalated during testing.
Required Qualifications
- 15+ years of experience with large-scale Medicaid Member Eligibility Processing Software.
- 10+ years of experience coordinating SIT, UAT and E2E testing activities on large-scale projects.
- 10+ years of experience in:
- Test Case Creation
- Test Data Preparation
- Test Case Execution
- Testing Metrics & Reporting
- 15+ years of excellent communication and stakeholder engagement experience.
- Ability to explain technical concepts to non-technical audiences.
- 10+ years of Executive/Management Reporting and Presentations.
- 10+ years of Mainframe experience.
- 10+ years of Data Analysis experience.
- 10+ years of Meeting Facilitation experience.
- 10+ years of knowledge of programming logic.
- 10+ years of experience collaborating with vendors, system integrators and multidisciplinary teams.
- Significant experience managing UAT, defect triage and coordination across multiple systems, vendors and teams.
- Strong problem-solving and issue-resolution skills.
- Ability to work effectively in a deadline-driven environment with a high level of professionalism and integrity.
Preferred Qualification
- Experience with Teradata.
- Experience writing or working with Teradata queries.