Senior Medicaid QA Manager

iSolve Technology Inc.; Richmond (VA); On-site; USD 110,000 - 150,000; Full time

Job summary

iSolve Technology Inc. seeks a Systems Analyst / QA Manager for the Medicaid program in Richmond, VA onsite 3 days a week, requiring about 15 years’ experience.

You will lead QA across SIT, UAT and E2E, coordinate with state agencies, vendors and business teams, and ensure data integrity and adherence to Medicaid requirements. The role includes test strategy, planning, readiness reviews, defect triage, and reporting.

Qualifications

• Must have experience with large-scale Medicaid eligibility processing software.
• Experience coordinating SIT, UAT and End2End testing on large projects.
• Proficient in test scenario development, data prep, execution and defect tracking.
• Strong communication and stakeholder engagement to explain technical concepts.
• Experience with executive reporting and project status presentations.
• Significant mainframes experience is required.
• Ability to analyze data and validate data integrity across systems.
• Demonstrated meeting facilitation and coordination skills.
• Knowledge of programming logic and testing principles.
• Experience collaborating with vendors, integrators, and multidisciplinary teams.
• Teradata experience is a plus.

Responsibilities

• Lead all QA activities for Medicaid HR1 project and ensure state requirements are met.
• Manage full testing lifecycle: strategy, planning, execution, reporting, and data prep.
• Coordinate testing with business teams, conduct UAT, ensure traceability and coverage.
• Maintain defect management, track issues to closure with multiple vendors.
• Validate data integrity across systems and ensure QA documentation standards.
• Report test progress and metrics to stakeholders and PMO.
• Escalate risks and coordinate with agencies, vendors, and leadership.
• Oversee SIT, UAT and E2E testing for MMIS and MES modules and COTS apps.
• Support data conversions and integration efforts in MES.
• Facilitate risk reviews and post-test assessments for issue resolution.

Skills

Medicaid system experience

SIT/UAT/E2E coordination

Test design & data prep

Stakeholder communication

Executive reporting

Mainframes

Data analysis

Meeting facilitation

Programming logic

Vendor collaboration

Teradata experience

Job description

Job Title: Systems Analyst / QA Manager -- Medicaid
Location: Richmond, VA (Onsite 3 days/week)
Experience: 15 years

This position is for a Systems Analyst/QA Manager for the HR1 Medicaid project will lead all Quality Assurance activities, ensuring deliverables meet state Medicaid requirements while coordinating closely with multiple state agencies, business teams, and external vendors. This role manages the full testing lifecycle, including designing the overall test strategy, planning, execution, reporting, detailed test data preparation, and overseeing End‑to‑End (E2E) testing.

The SA/QA Manager will coordinate testing efforts with business teams to obtain user scenarios and test cases, organize meetings, support UAT, ensure proper test coverage and traceability, and perform test readiness reviews. Additional responsibilities include maintaining defect management processes, validating data integrity across systems, ensuring consistent QA documentation and standards, and conducting post‑test assessments to confirm resolution of issues. The role also identifies risks early, partners with the PMO office for project oversight, and ensures strong communication across agencies, vendors, and project leadership throughout the HR1 implementation.

Responsible for all System Integration Testing (SIT), User Acceptance Testing (UAT), and End2End Testing (E2E) for the MMIS and MES modules as well as the testing of configured Commercial off the Shelf (COTS) applications, and the conversion and integration of data from other systems in Medicaid Enterprise Systems (MES Modules and COTS products). Significant experience in managing the defect triage calls with multiple vendors and tracking the defects to closure in a timely fashion is required.

Expected to have the ability to understand the requirements and design of the project and able to develop test cases, test data and verify the software changes and to problem solve issues that are escalated and serve as liaison between the developer and the Business User.

Responsible for communicating and reporting to a variety of stakeholders about the results and progress of all UAT Testing including Test Summary and Execution metrics.

Escalating and tracking UAT defects through the resolution.

Mainframes Experience is required

Track and maintain historical UAT Testing information.

Able to meet deadlines with a high level of integrity, professionalism, customer service and motivation.

Significant experience in managing UAT, defect triage calls and Co-ordination involving multiple systems/Vendors/Teams is required.

Experience with Teradata queries is Preferred.

|-----------------------------------------------------------------------------------------------------------------------------------------------|---------------------------------------------|-----------------------------------|
| Skill | Required / Desired Amount of Experience | Candidate years of Experience |
| Experience with a large Scale Medicaid Member Eligibility Processing Software | 15 years Required | |
| Experience with coordination of SIT, UAT and End2End Testing activities on a large-scale project | 10 years Required | |
| Experience with Test Scenario Development, Test Case Creation, Test Data Preparation, Test Case Execution, Defect Tracking, Metrics reporting | 10 years Required | |
| Excellent communication and stakeholder engagement skills, including the ability to explain technical concepts to non-technical audiences | 15 years Required | |
| Executive/Management Reporting & Presentations | 10 years Required | |
| Experience with Mainframes | 10 years Required | |
| Experience in Data Analysis | 10 years Required | |
| Meeting Facilitation | 10 years Required | |
| Knowledge of programming logic | 10 years Required | |
| Experience collaborating with vendors, system integrators, and multidisciplinary teams | 10 years Required | |
| Experience with Teradata | 1 Years desired | |