System Analyst, Manhattan Active WMS

Exol; Wilmington (MA); Remote; USD 90,000 - 120,000; Full time

Job summary

Exol is seeking a Systems Analyst to serve as the functional expert for Manhattan Active WMS (MAWM). You will bridge operational needs with system capabilities, handling solution design, configuration, data setup, testing, and support across our North American retail, wholesale, eCommerce, and 3PL network.

You will translate requirements into MAWM configurations, manage master data setups, and configure end-to-end warehouse processes from receiving through shipping.

Qualifications

• Bachelor’s degree in supply chain, IT, logistics or related field.
• Minimum 5 years of hands-on experience configuring and supporting Manhattan Active WMS.
• Deep understanding of warehouse workflows: Receiving, Putaway, Inventory/Wave, Picking, Packing, Shipping, Returns.

Responsibilities

• Translate business requirements into MAWM configurations.
• Perform master data setup and environment migrations.
• Configure end-to-end warehouse processes from receiving to shipping.
• Support integrations with ERP, TMS, automation, APIs, and EDI.
• Develop SIT/UAT scenarios and manage defects.
• Lead cutover planning and post-production stabilization.

Skills

WMS configuration

Data analysis

Troubleshooting

Cross-functional collaboration

Documentation

Education

Bachelor's degree in supply chain / IT

Tools

Manhattan Active WMS

ERP systems

EDI

Job description

Who we areMore efficient. More accurate. More accessible. Exol is bringing industry-leading automation to businesses of all sizes through an innovative warehouse-as-a-service model.What we needWe are seeking a Systems Analyst who will serve as the functional expert for Manhattan Active WMS (MAWM). You will bridge operational needs and system capabilities—handling solution design, end-to-end configuration, data setup, testing, and operational support across EXOL’s North American retail, wholesale, eCommerce, and 3PL fulfillment network.What we doExol* is pioneering warehousing-as-a-service, offering outsourced warehousing operations, and specializing in automated warehousing solutions. Our focus is on the efficient movement of goods in cases and pallets across all sectors, such as wholesale, retail, and general merchandising.*Exol is an independently managed joint venture between Symbotic and Softbank.What you’ll doSolution Delivery & WMS ConfigurationTranslate business requirements and operational workflows into Manhattan Active WMS configurations.Perform master data setup (customer, facility, inventory, locations) and manage environment configuration migrations.Configure end-to-end warehouse processes from receiving through shipping according to EXOL standards.Systems Integration & TestingSupport integrations between the WMS and external systems (ERP, TMS, automation, APIs, EDI) and troubleshoot data flows.Develop and execute SIT/UAT scenarios, document test results, and manage defect resolutions.Lead cutover planning, deployment execution, and post-production hypercare/stabilization.Operations & Continuous ImprovementPerform root-cause analysis on system issues and drive production incident resolution.Identify system opportunities to improve warehouse processes, inventory accuracy, and operational productivity.Maintain comprehensive functional designs, SOPs, test scripts, and training materials.What you’ll needBachelor’s degree in supply chain, IT, Logistics, or a related field preferred.Minimum 5 years of hands-on experience configuring, deploying, and supporting Manhattan Active WMS.Deep understanding of warehouse workflows (Receiving, Putaway, Inventory/Wave Management, Picking, Packing, Shipping, Returns). Familiarity with APIs, EDI, and enterprise systems; strong troubleshooting and documentation skills.Ability to work effectively across operational, technical, automation, and customer-facing teams.Ability to travel up to 25%Preferred QualificationsExperience implementing MAWM in highly automated, multi-site, or multi-client 3PL environments.Experience integrating WMS with ERP, TMS, or Material Handling Systems (MHS/WES).Background participating in fast-paced facility startups and operational go-lives.Our environment Up to 25% travel may be required. Employees must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations.The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis.#LI-JH4#LI-RemoteAbout ExolExol provides flexible and scalable outsourced warehouse services to meet the dynamic needs of the modern supply chain. We operate state-of-the-art distribution centers, allowing you to focus on your business while we handle the complexities of warehouse operations. For more information, visit www.exol.com.