System Analyst

Insight Global; Ledgewood (NJ); On-site; USD 90,000 - 130,000; Full time

Job summary

Insight Global is seeking a Systems Analyst to join a leading ophthalmic pharmaceutical organization in Ledgewood, NJ. This hands-on role focuses on analyzing, configuring, implementing, testing, and supporting enterprise systems across the organization.

The ideal candidate will have extensive experience configuring and administering systems, troubleshooting complex issues, and delivering solutions from design through implementation.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, or related field, or equivalent hands-on experience.
• 5+ years of experience configuring, integrating, administering, and troubleshooting enterprise applications and infrastructure.
• Experience implementing and supporting business applications and integrations.
• Strong analytical, problem-solving, and communication skills.

Responsibilities

• Analyze existing systems, workflows, and processes to identify opportunities for improvement and optimization.
• Design, configure, implement, and support enterprise applications, systems, databases, and integrations.
• Gather business requirements and translate them into functional technical solutions.
• Perform testing, troubleshooting, and issue resolution across multiple systems and platforms.
• Create and maintain technical documentation, system designs, training materials, and user guides.
• Provide advanced support to end users and resolve escalated technical issues.
• Collaborate with cross-functional stakeholders to deliver technical projects and enhancements.
• Research and evaluate emerging technologies, automation tools, and AI-driven solutions to improve operational efficiency.
• Document and share knowledge across the team while supporting continuous improvement initiatives.

Skills

Systems administration

Software configuration

Troubleshooting

Applications integration

Technical support

Analytical skills

Communication

Education

Bachelor's degree in Computer Science/Information Systems or related field

Tools

Enterprise systems

Databases

Integrations

Job description

Insight Global is seeking a Systems Analyst to join a leading ophthalmic pharmaceutical organization in Ledgewood, NJ. This individual will serve as a hands-on technical resource responsible for analyzing, configuring, implementing, testing, and supporting enterprise systems across the organization. This is a highly technical individual contributor role focused on building solutions, troubleshooting complex issues, and driving continuous improvements across business applications and infrastructure. This is not a business analyst position. The ideal candidate will have extensive hands-on experience configuring and administering systems, troubleshooting technical issues, and delivering solutions from design through implementation. The Systems Analyst will partner closely with business stakeholders and IT leadership to improve existing processes, implement new technologies, and support enterprise-wide systems and integrations.

Responsibilities

• Analyze existing systems, workflows, and processes to identify opportunities for improvement and optimization.
• Design, configure, implement, and support enterprise applications, systems, databases, and integrations.
• Gather business requirements and translate them into functional technical solutions.
• Perform testing, troubleshooting, and issue resolution across multiple systems and platforms.
• Create and maintain technical documentation, system designs, training materials, and user guides.
• Provide advanced support to end users and resolve escalated technical issues.
• Collaborate with cross-functional stakeholders to deliver technical projects and enhancements.
• Research and evaluate emerging technologies, automation tools, and AI-driven solutions to improve operational efficiency.
• Document and share knowledge across the team while supporting continuous improvement initiatives.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, or related field, or equivalent hands-on experience.

Required Skills

• 5+ years of experience configuring, integrating, administering, and troubleshooting enterprise applications and infrastructure.
• Strong experience with systems administration, software configuration, troubleshooting, and technical support.
• Experience implementing and supporting business applications and integrations.
• Demonstrated ability to troubleshoot issues across applications, systems, hardware, and infrastructure.
• Strong analytical, problem-solving, and communication skills.
• Ability to manage multiple priorities and work independently in a fast-paced environment.

Preferred Skills

• Experience with automation tools and AI-driven technologies.
• Experience administering enterprise systems, integrations, and technical infrastructure.
• Background supporting end users in a highly collaborative environment.
• Experience working within healthcare, pharmaceutical, or other regulated industries is a plus.