System Administrator (Remote in US)

Resultant Consulting Group; Indianapolis (IN); Remote; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Systems Administrator to join their team in Indianapolis. This role involves collaborating with clients to manage their IT infrastructure, ensuring data integrity and security, and providing exceptional support. The ideal candidate will have strong analytical and troubleshooting skills, along with excellent communication abilities to bridge the gap between technical and non-technical audiences. With a commitment to outcomes and a supportive team environment, this position offers a chance to make a meaningful impact while growing professionally.

Benefits

Self-managed PTO

401k matching

Parental leave

Professional development

Qualifications

• 4-6 years of experience as a Systems Administrator.
• Strong analytical, troubleshooting, and communication skills.
• Ability to explain technical concepts clearly to non-technical audiences.

Responsibilities

• Deliver operational and project commitments to clients.
• Manage the integrity and security of clients’ data and IT infrastructure.
• Provide exceptional support to clients, exceeding their expectations.

Skills

Analytical Skills

Troubleshooting Skills

Communication Skills

Customer Service Skills

Technical Explanation Skills

Education

Microsoft Associate Level Certification

Tools

Active Directory

Office 365

SharePoint

VPN

Cisco

Avaya

VMware

Job description

Resultant is an outcomes-focused consulting firm committed to helping clients make technology a strategic asset and use data to guide better decisions. We are problem solvers and industry experts who work alongside our clients to help them achieve their mission.

We don’t solve problemsforour clients. We solve problemswiththem.

We take the time to understand goals and roadblocks to drive outcomes that serve organizations, people, and communities. Our team works with clients in both the public and private sectors to solve complex challenges through data analytics, technology solutions, digital transformation, and more. We prioritize understanding who our clients are, how they operate, and their aspirations to align our efforts with their needs, building strong relationships before delivering tailored solutions.

Founded in Indianapolis in 2008, Resultant now employs over 450 team members operating remotely and from offices across the US, including Indianapolis, Fort Wayne, Denver, Atlanta, and Dallas.

We’re Resultant. Clients partner with us to see a difference. People join us to make one.

Job Description

To support our growth and tackle our clients’ toughest problems, we are seeking a Systems Administrator. If you enjoy solving problems and adding value, consider what your typical day might look like:

• Deliver operational and project commitments to clients, collaborating with the client team as needed and as directed by the Client Team Lead.
• Provide exceptional support to clients, exceeding their expectations.
• Escalate support issues appropriately, communicating critical details and confirming acceptance.
• Manage the integrity and security of clients’ data, servers, devices, and software to support their IT infrastructure.
• Manage clients’ internal systems, including email and file sharing.
• Implement and maintain Remote Access Systems (VPN, RDS, Citrix, VMware).
• Manage and maintain phone systems (Cisco, Avaya, VOIP, Digital).
• Administer security, ensuring all machines are protected and updated with Endpoint Security, Anti-Virus, Anti-Spam, Anti-Spyware, etc.
• Maintain domain policies, DNS, DHCP, and other integrated systems.
• Keep client documentation current, including help desk tickets with detailed notes.
• Collaborate with team members to meet client needs effectively.

Qualifications

We expect candidates to have:

• 4-6 years of experience as a Systems Administrator.
• Strong analytical and troubleshooting skills.
• Excellent communication and customer service skills, both written and oral.
• Ability to explain technical concepts clearly to non-technical audiences.
• Microsoft Associate Level Certification or equivalent preferred.
• Willingness to participate in on-call rotations and provide after-hours support.
• Legal authorization to work in the US without sponsorship.

Technical Skills

Desired technical skills include:

• Servers: Active Directory, Domain, SSL, Backups, Antivirus.
• Network: Firewalls, Switches, Wireless, Voice, DHCP, TCP/IP, DNS, Routing.
• Computers: Replacement, printer installs.
• Applications: Office 365, SharePoint.

Additional Information

About us:

• Humble, hungry, smart—solving big problems and serving clients with a commitment to outcomes.
• Team-oriented, dedicated to organizational success and individual growth.
• Competitive compensation aligned with performance and outcomes.
• Leadership exemplifies our values, serving as servant leaders.
• Benefits include self-managed PTO, 401k matching, parental leave, and professional development.
• We seek talented individuals ready for the challenge.

What our team members say: